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"A highly reliable system that has been approved by our security and data team. More than legal requirements, we needed a partner that was fast and efficient in handling our requests, which is the case with Crisp!"
"Beyond being a chat, it is an engine that allows us to provide really good assistance and service to our customers. Providing an immediate response and an easy solution to the problems they may have at that time."
Birdeye is the leading reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Learn more at birdeye.com.
Engati is a one-stop platform for delighted customers. With their intelligent bots and Live Chat services they help you create the smoothest of Customer Experiences. They make it possible for businesses to reimagine their customer journey by using their integrated platform with the powerful combination of chatbots and live chat, enabling omnichannel global customer experiences.
iAdvize, the 360° Conversational Platform, empowers more than 2,000 brands to deploy an immersive customer experience at scale, fostering conversation via generative AI-powered messaging throughout the customer journey. Providing a comprehensive solution for marketing, sales, and customer support, iAdvize has one mission—to connect brands and their customers through meaningful conversations. iAdvize also takes building customer engagement a step further by offering interactive live shopping experiences. Major brands like Samsung, Nespresso, OtterBox, Hyundai, and Decathlon have deployed the platform to increase their online revenue, reduce their operational costs, and build customer loyalty and engagement.
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