"The thing that strucked me the most about was the quality of the help articles. Even if there's a team available to answer our questions, We have everything to be fully autonomous. Being a software company ourselves, it has even given us ideas to improve our own product."
"A super toolset dedicated to customer service that can connect with your technological stack for both internal support or customer facing support. The Crisp design is super nice which makes it easy to use for every one in our team."
HappyFox Inc., headquartered in Irvine, California, develops a multi-channel customer support help desk solution. HappyFox competes with Zendesk and Desk.com. Known for its solid ticketing capabilities and simple user interface, HappyFox caters to the help desk needs of both traditional businesses and modern, high-tech corporations of all sizes. HappyFox integrates with over 20 SaaS based applications including Salesforce and Google Apps, supports around 35 languages and is also available on iOS, Android and Windows mobile platforms.
REVE Chat is a multi-channel customer communication platform that provides real time sales and support assistance with AI powered chatbots to automate chats along with human touch. With REVE Chat, offer support to your visitors and customers across website, social, mobile and messaging apps. It also offers a complete suite of customer engagement tools such as co-browsing and video chat to interactively engage customers via personalized conversations and deliver virtual in person experience.
Tidio's primary focus has been the creation and development of SaaS (Software as a Service). Their hard work over the years has culminated in Tidio, one of the top live chat applications in the world today. With more than 160,000 clients around the globe, Tidio enhances the day-to-day customer experiences of small businesses and micro-enterprises. They understand their needs very well they are one of them, after all.