3CX

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Read 171 3CX reviews and testimonials from customers, explore 78 case studies and customer success stories, and watch customer videos to see why companies chose 3CX as their Live Chat Software

3CX is a 100% channel company and is the developer of a the 3CX communications software; the open standards IP PBX which innovates communications and replaces proprietary PBXs. 3CX cuts telco costs, boosts company productivity and mobility, and enhances the customer experience. With integrated WebRTC video conferencing, softphones for Mac and Windows, smartphone apps for Android and iOS, website live chat and more, 3CX offers companies a complete Unified Communications package out of the box.

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Customer Rating Review Scorebased on 2330 reference ratings
4.8/5.0 (2330)
  • Top Performer 2025 2025
    Summer 2025Top PerformerLive Chat Software
  • Top Performer 2025 2025
    Spring 2025Top PerformerVideo Conferencing Software

Featured Testimonials

  • “3CX enabled our school to continue operating through the Covid-19 crisis. Our Parent-Teacher Interview night switched from physical interviews to phone conversations. We increased our license from 16 concurrent calls to 64 and successfully made over 1000 VOIP phone calls in two evenings! We never would have achieved this with our old physical PABX and ISDN system. 3CX Web Conferencing is also successfully allowing us to continue teaching all our students online lesson by lesson through the Pandemic. Unlike competitors, 3CX is ideal for schools allowing the teacher to control chat, microphones and webcams and enable/disable them when needed. The conference option to fall back to a voice connection has also been useful for students in remote areas with poor internet connectivity. The 3CX softphone installed on all Teachers laptops allows them to communicate with peers and parents and not expose their personal mobile phone number to parents.”

  • “I studied the training content on your blog and was able to pass the 3CX certification exam pretty easily with that knowledge, plus what I’ve gained from just tinkering with our own install. Now I can perform a big install for my client proudly as a 3CX Certified Pro! Thank you for developing such an awesome and easy to use telephony product!”

  • “The installation of 3CX Phone System in Ramada Plaza Antwerp proved to be a very successful decision, and we have since deployed 3CX in nine of our other hotel properties and head offices. We plan to roll it out to further sites, as well. By moving from traditional telephone lines to SIP, we experienced significant cost savings such as the reduction of lines and call costs, which was one of the principle reasons we switched to 3CX in the first place. We also benefited from increased functionality such as presence information, conference calling and the Web Conferencing facility.”

Featured Case Studies

  • 3CX Pulls Through to Make Woodstock Trading Company Lockdown-proof

  • Cyberadmin IT Consultants, Completes 3CX Installation for Rift Valley Services

  • Promoting Success 3CX Bolsters Communications Management for Objetrama

Additional 3CX Information & Resources

Read 3CX Reviews, Testimonials & Customer References from 171 real 3CX customers.

Browse 3CX Case Studies, Customer Success Stories, & Customer References from 78 businesses that use 3CX.