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“Since switching to 3CX, the solution has become more stable and reduced the large amount of dropped calls we were getting. We’ve been able to provide services remotely without the need for a technical team in our offices. The integration of 3CX with our global service system (NICE In Contact …
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“I was attracted to the 3CX software because of its simplicity, because it runs on Windows and because it has web-based management. We have about 20 employees and I first tried hosted VOIP solutions.That was a huge mistake because managing call routing, etc. was limited and because calling from one …
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“The main feature that put 3CX to the top of our list was the quality of the commercial relations. 3CX and Synaps Telecom were so helpful during the initial period, providing comprehensive information on how their solution could benefit IDEA and how their installation would have IDEA’s new system up …
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“3CX is a total communications solution with corporate and call center features and includes almost all of the system visibility at user level. The system is easy to handle with a user-friendly interface and environment, and the cost savings were remarkable, allowing us to save over 500,000LKR on development costs. …
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“The speed at which the installation was carried out really surprised me! With our complicated set up, I was concerned that the work would drag on and potentially disturb the guests. That, however, was not the case – 3CX was installed in no time at all and the benefits of …
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“One of my favorite features of 3CX is the simple web-based administration console. I also like that 3CX can use our Exchange server for voicemail, which emails our voicemails to our email inboxes. Ease of installation was another nice feature, as I performed the entire implementation without ever talking to …
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“3CX is a light, versatile application that fulfills all the needs inherent for any dynamic and up-to-date company that wants to be agile and a step ahead in the digital world.”
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“Although the installation is extremely recent, and it is difficult to define an exact amount in regards to savings related to the introduction of 3CX, it is without a doubt that costs are drastically reduced especially for mobiles.”
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“3CX WebMeeting is easy to deploy, simple to use, and enhances our organization’s efficiency by giving us the ability to have meetings on-demand at any time. The main benefit of this solution is the scalability in our large organization. 3CX WebMeeting allows for us to offer all departments the ability …
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“3CX is a flexible VoIP solution which gives our organization a big advantage on our competition. Our employees now have the ability to carry out location independent work, boosting productivity and increasing the possibilities when it comes to the growth of the company.”
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“The features, functionality, flexibility and reliability that 3CX has provided is second to none. We have addressed all of the technical issues we faced with our previous system and we are also saving on telco costs significantly.”
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"3CX has granted the non-profit organization ASSAD-HAD an easy and fast deployment. The management is centralized in our Headquarters and this allows us to manage remote locations directly through our MPLS. On a daily basis, 3CX offers us advanced features that some competitors usually sell as extra as well as …
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“We had a major windstorm that knocked out power to five of the 13 school sites. The district superintendent called my cell phone and asked how we could possibly communicate with the parents of the students at the affected sites. Solution: reroute all the affected site calls to our primary …
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“We have been very careful in choosing a new communication system for our sales and customer service call center. 3CX is a flexible, scalable and secure solution. Running 3CX on a virtual server, allows us not to be tied to a particular type of hardware. Having this kind of flexibility …
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“We don’t understand VoIP, but we understand 3CX.”