“The management system, including call recording and call reporting, has assisted us in staff development and dealing with patient complaints. New functions have been provided to us at no additional cost to our last telephony supplier.”

“The 3CX project allowed us to re-examine every aspect of our telephony operations. We optimized call flows, shortened wait times for clients and have granular reporting on the nature of calls in the short and long term. The Android and iPhone apps have improved communication among Sales staff and allow …

“Our old PBX system was on its last legs. We wanted to move away from traditional PSTN lines and move to VoIP. On average we were spending 350 pounds per month only on line rentals of ISDN30 lines. We wanted a robust, but cost-effective solution. We briefly reviewed Avaya, Siemens …

“In the end we went for the best value and best technology. The choice was obvious because the simplicity, features and cost-effective capabilities of 3CX really stood out.”

“We installed 3CX a month before containment. And we used it even more during containment. The whole team was teleworking and 3CX kept us in touch. It is very easy to use the web interface or directly on the mobile phone.”

“We have found that this product corresponds to our expectations. Namely, the simplicity of installation, functionalities, there is practically no hardware maintenance—and of course the cost saved on the system installation.”

“3CX is a zero stress solution which has allowed us to allocate more resources elsewhere at the park. The system is also incredibly easy to install and manage, which has allowed us to maintain our communications in-house.”

“We are very happy with 3CX Phone System as it was easy to install and configure. Phone calls can be directly transferred to mobile phones and international calls can be made without any cost. The 3CX Assistant gives us transparency in the office and enhances all our working procedures and …

“The project has been very successful and 3CX is very easy to use. We are able to manage the large volume of requests by offering counseling and therapy online. By using the 3CX’s web meeting features our mental health professionals are able to assess the mental health situation of the …

“The Covid-19 outbreak led to an unprecedented need for digital solutions to facilitate communication, remote working, e-learning, and even telehealth services. Digital tools play a key role in keeping society and economy operational as physical spaces are closed or restricted. Linking people affected by Covid-19 that are in need of …

“3CX is a light, versatile application that fulfills all the needs inherent for any dynamic and up-to-date company that wants to be agile and a step ahead in the digital world.”

“We are very satisfied with the 3CX solution. We moved our Corporate office and wanted to leverage SIP trunks instead of a PRI, as well as get into newer telephone technology. I had a inquired with a number of vendors that carried products such as Qwest, Shoretel, Allworx and more. …

“We needed to find something that we could rely upon to ensure that we maintained our high customer satisfaction. The old system was letting us down in that regard and the time came to find something that really worked for what we needed.”

“3CX allows us to have an integrated telephone system with a high level of flexibility and access to new features that, until now, we did not have. In addition, we gained higher redundancy as the telephone center runs on a virtual machine on the 3CX virtualization infrastructure. The cost and …

“We studied several other possibilities and evaluated our decision by comparing costs, features, possible upgrades, as well as interoperability with our existing CRM. After learning more about 3CX the decision was simple.”