171 3CX Testimonials

“3CX Phone System is a reliable, flexible, and cost-effective communication solution for the Bank. It has all the necessary features for day-to-day operations and offers a friendly, easy-to-use environment for our staff. Simple maintenance by our own IT team is another great advantage of the system, further complemented by responsive and competent support from the local 3CX Partner.”

“Komsomolskaya Pravda – Kuban is the new branch of newspaper ‘Komsomolskaya pravda’. From the opening day our newspaper decided to go with the times and it has paid out. 3CX Phone System provided us with the complete list of necessary telephony features. Thanks to this, our readers can always share with us their news. The PBX form 3CX is the right solution for our business.”

“Managing our various systems was becoming an impediment to our larger corporate goals. We were spending 7 hours per week managing and maintaining our infrastructure. This downtime stalled our internal initiatives, and our disparate systems prevented us from delivering collaborative and efficient service for our customers. 3CX was the logical choice, as it enabled us to outsource for greater cost control, management, and the ability to deliver an industry-leading solution.”

“3CX has provided an excellent, flexible solution which has enabled us to work remotely, to reduce our costs, and to improve customer service.”

“The main feature that put 3CX to the top of our list was the quality of the commercial relations. 3CX and Synaps Telecom were so helpful during the initial period, providing comprehensive information on how their solution could benefit IDEA and how their installation would have IDEA’s new system up and running in no time. For us, the personal touch is very important in what we do and we look for that in our providers as well.”

“We were setting up a brand new office. We wanted a software based system which was cost effective and easy to maintain, and at the same time gave us good control over guest users, and good reporting. 3CX was the most cost effective, advanced, digital telephony system that we could find. We like the ease of use and configurability of the system and we know that it will grow with us.”

“We love 3CX because it gives our workforce the ability to always be available to take calls. The management information provided is excellent in terms of presence and reporting. We can interface with the core information in the database and provide lots of useful reports.”

“I was attracted to the 3CX software because of its simplicity, because it runs on Windows and because it has web-based management. We have about 20 employees and I first tried hosted VOIP solutions.That was a huge mistake because managing call routing, etc. was limited and because calling from one office to the next takes huge bandwidth. Then I discovered 3CX which is Windows-based. I downloaded it and had the free download installed and operational within an hour. So I decided to go with the Enterprise version.Setting up the 3CX software enterprise version was a snap. Easy as pie. I can change any routing decisions, etc. with just a few clicks of the mouse from a web-page. I was thinking “What is the matter with this VOIP industry? Can’t they just make something straightforward and easy to use?” That is when I discovered 3CX and it has met my expectations.”

“The speed at which the installation was carried out really surprised me! With our complicated set up, I was concerned that the work would drag on and potentially disturb the guests. That, however, was not the case – 3CX was installed in no time at all and the benefits of using 3CX Phone System and the 3CX Hotel Module were immediate. 3CX Phone System with the 3CX Hotel Module integrates seamlessly with Castelnou’s Protel PMS. This project is a perfect example of how 3CX delivered a solution that dove-tailed perfectly with customer requirements and delivery schedule. 3CX Phone System was a breath of fresh air – not only was it competitively priced but installation was a breeze! The flexibility for easy, low cost future expansion, and the feeling of being free from expensive maintenance contracts and no longer being tied in to a particular vendor is second to none.”

“We wanted to improve the quality of the customer service experience that we offered to our customers. With the old system, we had dropped calls and issues resolving customer complaints. We needed something to change and quickly! In an answer to whether there were cost savings when we moved to 3CX, yes, there were huge cost savings. For that reason, we will use the VoIP Phone System from now on.”

“The biggest benefit has been that 3CX has allowed us to connect our major suppliers and major customers across different continents. It is seamless and it is working every day and call quality is excellent. In the future, WebRTC links will be enabled and placed on our website and these links will enable calls and video meetings with a click. 3CX has enabled us to attain all our goals.”

“If you want to implement a well-featured cost-effective VoIP solution then 3CX should absolutely be on your consideration list. They’ve given us the potential to break down geographic barriers for workers in far-off offices, suppliers and customers across continents. It is seamless, always works and call quality is excellent. We experienced no downtime and the system has been up and running without any issues or need for intervention since it was installed. In the future, WebRTC links will be enabled and placed on our website and these links will enable calls and video meetings with a click. 3CX has enabled us to attain all our goals.”

“3CX WebMeeting is easy to deploy, simple to use, and enhances our organization’s efficiency by giving us the ability to have meetings on-demand at any time. The main benefit of this solution is the scalability in our large organization. 3CX WebMeeting allows for us to offer all departments the ability to schedule meetings for their specific need and are not hindered by user limit restrictions.”

“With our old system, phone changes and moves were a nightmare of tangled wire rats nests and slow, archaic programming codes. Our hardware was past obsolete and repair parts were reported to be in very short supply. The paging system was maxed-out at 64 phones, but we had 94. All-page was only heard on the first 64, a serious compromise to our security system. It had difficult-to-use features. For instance, no one used the conference calling because it was too hard to set up.”

“We wanted a more cost-effective, cheaper and more manageable service. The 3CX system allows staff to program out of office responses, leverage virtual assistant capabilities and various other hand functions. It will also save the Council money on telecommunications. We also have the benefit of ongoing support from 3CX partner CNS in the event that any issues were to arise.”