171 3CX Testimonials

“3CX is very easy to setup and manage. The MS Exchange 2007 Unified Messaging integration works very well. I am very happy with the product!”

“One of my favorite features of 3CX is the simple web-based administration console. I also like that 3CX can use our Exchange server for voicemail, which emails our voicemails to our email inboxes. Ease of installation was another nice feature, as I performed the entire implementation without ever talking to their customer service.”

“A hosted virtual PBX from 3CX gives us the solution we need without the headaches of maintaining the underlying equipment ourselves. And being able to have a central phone system no matter where we are is endlessly convenient.“

“We wanted to improve the quality of the customer service experience that we offered to our customers. With the old system, we had dropped calls and issues resolving customer complaints. We needed something to change and quickly! In an answer to whether there were cost savings when we moved to 3CX, yes, there were huge cost savings. For that reason, we will use the VoIP Phone System from now on.”

“Thanks to 3CX, we were able to increase our phone capacity 200%+ in record time to meet the demands of the population during the Covid-19 crisis. 3CX offers a flexible solution and has been very helpful during this difficult time. Thank you 3CX for your support!”

“Our biggest immediate need was the requirement to expand our capacity. 3CX is a safe, reliable and flexible system with tremendous unified communications capabilities. But for us, it was the excellent scalability and investment retention that put us over the top.”

“We had been choosing the telephony type for quite a long time, compared many brands, met the representatives of different companies, but finally decided on 3CX, as this software meets all our requirements to the best advantage.”

“We were provided two other estimates both of these were not even close to the price of 3CX Phone System, and both of these were much more complicated.”

“The 3CX project allowed us to re-examine every aspect of our telephony operations. We optimized call flows, shortened wait times for clients and have granular reporting on the nature of calls in the short and long term. The Android and iPhone apps have improved communication among Sales staff and allow them to respond much faster than previously. Staff are no longer tied to a physical phone.”

“Our staff are extremely happy with 3CX Phone System. As a user-friendly solution it has helped reduce their workload and enabled us to keep in touch with our customers more easily.”

“After many years of being frustrated with the support costs of our very aged Panasonic® PBX System, we decided to investigate the costs of replacing the system. Our key drivers were: Locating a system we could add to ourselves: the old system involved extra cabling and a lot of labour costs from our telco provider; the system must integrate with our computer system and use the same cabling and lower support fees. We invited several companies to quote various different solutions but we liked 3CX because of its ease of use and the transparent, no hidden extras, pricing structure. The installation was a breeze and we have never looked back.”

“The phone system provided by 3CX improved our local and remote communications. Our new PBX system has been one of the most beneficial elements in helping our business grow. The business can now expand, communicate and manage its phone system while sidestepping expensive rates and other limitations it faced before the upgrade.”

“Upgrading from an old version of 3CX Phone System to a new version was easy. Once the old version was backed up, the new installation began and was successfully completed within just a few minutes. Restoration of settings from the previous version took another few minutes. The licence was activated and a test call to a cell phone was made within 15 minutes of starting the whole updating process. I do not know of any other product capable of completing a new installation and of restoring to bare metal in under 15 minutes from a remote location. We are glad we choose 3CX for our standard VoIP product offering.”

“We are a small rural and local ISP and startup. As most startups we are on a shoestring budget, but need to operate as a large ISP. 3CX implemented by Neurotech Mexico, allowed us to provide corporate level support and communications, on a budget we can handle, but most importantly it will grow with us as and when we need it.”

“3CX scales well, and is definitely much cheaper to scale up than comparable hardware PBX.”