171 3CX Testimonials

“We don’t understand VoIP, but we understand 3CX.”

“3CX PRO brings us the full functionality of modern telecom services with lower investment costs than competitor solutions, and it is easy to configure to our business needs.”

“3CX is a great hospitality PBX. All functions for all hotel sizes are available, and by using the interface in combination with Property Management Systems it does everything you need at a very competitive price. It was very easy to install and maintain. The hotel phones could even stay in place, just by making use of SIP-ATA gateways.”

“3CX provided generous support during the Corona Pandemic allowing us to increase the capacity of our phone system by over 100%, which enabled us to easily and effectively improve the collaboration amongst all our volunteers and the range of services we offer. Thank you, dear 3CX team!”

“3CX is an all-inclusive telephone system based on an “on-the-go” cost structure: the cost of simultaneous calls, independent of the number of users, which is often the pricing policy’s approach. Moreover, the price of compatible SIP phones is attractive compared to those of proprietors of traditional PBXs. We also wanted a central system that specifically supported Microsoft Hyper-V virtualization and strong integration with Microsoft desktop technologies, making 3CX an easy choice.”

“We have a terrific new solution in place that works as it should, the users like it, and the experience of getting it all installed and ‘turned on’ was painless. BusinessWare is a good ally to have.”

“When analyzing the cost and benefits of moving from a legacy-solution to a modern software-based PBX it became clear to us that this was a no-brainer. Using 3CX Phone System is far more cost effective than our old solution.”

“Although the installation is extremely recent, and it is difficult to define an exact amount in regards to savings related to the introduction of 3CX, it is without a doubt that costs are drastically reduced especially for mobiles.”

“As a rapidly growing company in an equally fast growing technological age, we had to find a system that was unified, extremely flexible, reliable, easy to use yet powerful. Our old system was not unified, was inflexible, difficult to configure, and extremely unreliable to say the least. I am pleased to say that our 3CX system ticks every box on our list—and more! Thank you 3CX!”

“Managing our various systems was becoming an impediment to our larger corporate goals. We were spending 7 hours per week managing and maintaining our infrastructure. This downtime stalled our internal initiatives, and our disparate systems prevented us from delivering collaborative and efficient service for our customers. 3CX was the logical choice, as it enabled us to outsource for greater cost control, management, and the ability to deliver an industry-leading solution.”

“There were numerous considerations that factored into our decision to select 3CX for our new hotel. We started with the sage advice of our partners at SAMCloud, but recognized quickly that 3CX offered immense cost savings without sacrificing the features that are so important to hospitality today. We also wanted to be able to use DECT phones all around the hotel and put VoIP technology in all 111 rooms, which 3CX made incredibly easy. Simply put, the hotel industry and 3CX go hand in hand.”

“3CX is a total communications solution with corporate and call center features and includes almost all of the system visibility at user level. The system is easy to handle with a user-friendly interface and environment, and the cost savings were remarkable, allowing us to save over 500,000LKR on development costs. Earlier our service level was at 60 to 70%, but now it’s above 78%. With the mobile app, and integrated web conferencing, it’s easy to attend meetings even when we are not in the office.”

“Thanks to 3CX, we were able to increase our phone capability 250%+ in record time to meet the demands of the National Health professionals responding to the Covid-19 crisis. Working together with Adept CTS and 3CX; We have been able to deliver a flexible and rapid deployment that has provided new and increased capabilities to National Health professionals from numerous locations in the United Kingdom ensuring service users get the support they need at this very critical time. Thank you 3CX and Adept CTS for your excellent support in this time of crisis!”

“We wanted to improve the quality of the customer service experience that we offered to our customers. With the old system, we had dropped calls and issues resolving customer complaints. We needed something to change and quickly! In an answer to whether there were cost savings when we moved to 3CX, yes, there were huge cost savings. For that reason, we will use the VoIP Phone System from now on.”

“After many years of being frustrated with the support costs of our very aged Panasonic® PBX System, we decided to investigate the costs of replacing the system. Our key drivers were: Locating a system we could add to ourselves: the old system involved extra cabling and a lot of labour costs from our telco provider; the system must integrate with our computer system and use the same cabling and lower support fees. We invited several companies to quote various different solutions but we liked 3CX because of its ease of use and the transparent, no hidden extras, pricing structure. The installation was a breeze and we have never looked back.”