171 3CX Testimonials

“3CX is a total communications solution with corporate and call center features and includes almost all of the system visibility at user level. The system is easy to handle with a user-friendly interface and environment, and the cost savings were remarkable, allowing us to save over 500,000LKR on development costs. Earlier our service level was at 60 to 70%, but now it’s above 78%. With the mobile app, and integrated web conferencing, it’s easy to attend meetings even when we are not in the office.”

“Thanks to our highly trained partners at EURONET, it was made clear that transitioning to a 3CX solution could enable our organization to cut telephony costs by 50 percent by using S2S trunks. We saw an opportunity to increase productivity, call handling, mobility and collaboration. The 3CX system enables us to meet our requirements for frequent modifications to dial plans and employees.”

“3CX enabled our school to continue operating through the Covid-19 crisis. Our Parent-Teacher Interview night switched from physical interviews to phone conversations. We increased our license from 16 concurrent calls to 64 and successfully made over 1000 VOIP phone calls in two evenings! We never would have achieved this with our old physical PABX and ISDN system. 3CX Web Conferencing is also successfully allowing us to continue teaching all our students online lesson by lesson through the Pandemic. Unlike competitors, 3CX is ideal for schools allowing the teacher to control chat, microphones and webcams and enable/disable them when needed. The conference option to fall back to a voice connection has also been useful for students in remote areas with poor internet connectivity. The 3CX softphone installed on all Teachers laptops allows them to communicate with peers and parents and not expose their personal mobile phone number to parents.”

“3CX has allowed Jacksboro ISD to migrate to an affordable VoIP solution. We could no longer afford the fork-lift upgrades and continual costs of licence changes. 3CX was great to install and we were able to repurpose all of our existing VOIP phones. Our integration partner, Austen Consultants, provided great platform design and implementation solutions. I wish we’d switched years ago!”

“It was time to migrate to an all-IP system. We needed better line quality and the advanced features to show our guests we’re taking their needs seriously. And of course, we needed a solution that would mitigate all the management and maintenance that was delaying our ability to service guests.”

“We had been choosing the telephony type for quite a long time, compared many brands, met the representatives of different companies, but finally decided on 3CX, as this software meets all our requirements to the best advantage.”

“In the midst of the crisis caused by the closure of our school; 3CX offered us an immediate online teaching solution. By creating 3CX webinars for our 650 students who follow 25 different classes, our students will still be adequately prepared for the end of year exams. Gymnasium Bad Königshofen would like to say a huge thank you to 3CX and Euronet!”

“3CX is simple to use, modern and the driving force behind improvements in productivity and mobility amongst our staff and, as it’s so easy to implement and scale, the phone system will support our efforts as we continue to expand.”

“I have to say that I’ve rarely seen a Windows product that simply works and is easy to use. It has been one of the best products we’ve used.”

“The 3CX project allowed us to re-examine every aspect of our telephony operations. We optimized call flows, shortened wait times for clients and have granular reporting on the nature of calls in the short and long term. The Android and iPhone apps have improved communication among Sales staff and allow them to respond much faster than previously. Staff are no longer tied to a physical phone.”

“In the end we went for the best value and best technology. The choice was obvious because the simplicity, features and cost-effective capabilities of 3CX really stood out.”

“3CX Phone System has helped us improve our customer service and sales departments. 3CX is reliable, easy to manage and provide excellent online support. We are very pleased with 3CX!”

“After I discovered 3CX I can’t really understand why people keep on spending so much money on their ‘old fashioned’ closed telecommunications systems.”

“3CX is a light, versatile application that fulfills all the needs inherent for any dynamic and up-to-date company that wants to be agile and a step ahead in the digital world.”

“Since switching to 3CX, the solution has become more stable and reduced the large amount of dropped calls we were getting. We’ve been able to provide services remotely without the need for a technical team in our offices. The integration of 3CX with our global service system (NICE In Contact / Verizon) in the United States, has helped us to increase productivity in a cost-efficient way. It was definitely the right solution deployed by the right partner.”