171 3CX Testimonials

“Installation was easy and intuitive. And we got all of the functionalities we needed.”

“I studied the training content on your blog and was able to pass the 3CX certification exam pretty easily with that knowledge, plus what I’ve gained from just tinkering with our own install. Now I can perform a big install for my client proudly as a 3CX Certified Pro! Thank you for developing such an awesome and easy to use telephony product!”

“3CX is the future of telecommunications. It’s a reliable system that caters to the needs of a modern organization and supports our management in every way.“

“3CX Phone System is proving flexible and reliable. It’s on target to reduce our ongoing telephony maintenance, line rental, support, and call costs by 70 percent per annum, at about £70,000.”

“Komsomolskaya Pravda – Kuban is the new branch of newspaper ‘Komsomolskaya pravda’. From the opening day our newspaper decided to go with the times and it has paid out. 3CX Phone System provided us with the complete list of necessary telephony features. Thanks to this, our readers can always share with us their news. The PBX form 3CX is the right solution for our business.”

“We discovered that it was a very good fit for our own use. We also discovered that the channel through Soft Solutions and onwards to 3CX itself was very well established; the vendor was very quick to respond to queries. On top of all that, the platform comes in at a very attractive price with all the features we required to enhance our helpdesk to meet service level agreements with our clients.”

“The time for change was high with our Edgevox system. We did not have high availability, technical support was always delayed, and there was a lack of features that drastically reduced our ability to communicate, like the status of other extensions, for instance. We found that 3CX not only saved us money on our previous budget, but we were still able to migrate to the cloud with the stability and support we were looking for.”

“The 3CX project allowed us to re-examine every aspect of our telephony operations. We optimized call flows, shortened wait times for clients and have granular reporting on the nature of calls in the short and long term. The Android and iPhone apps have improved communication among Sales staff and allow them to respond much faster than previously. Staff are no longer tied to a physical phone.”

“With the implementation of 3CX we were able to replace the traditional and costly Siemens system fast and easy. The seamless migration was realized successfully with no losses. And the new system is high-performance, cost-efficient, professional yet uncomplicated.”

“Under our previous system, we were experiencing inexplicable SIP related issues with RFOs that, frankly, made no sense. We wanted to find a solution that would give us freedom from complex maintenance and management, fewer vendor restrictions on SIP phones and license allocation. With 3CX, we have gotten that freedom—in cost, management, and maintenance. This will allow us to provide better service and give us the flexibility we need to stay agile and grow in our fast-paced industry.”

“We have a terrific new solution in place that works as it should, the users like it, and the experience of getting it all installed and “turned on” was painless.”

“I have to say that I’ve rarely seen a Windows product that simply works and is easy to use. It has been one of the best products we’ve used.”

“The biggest benefit has been that 3CX has allowed us to connect our major suppliers and major customers across different continents. It is seamless and it is working every day and call quality is excellent. In the future, WebRTC links will be enabled and placed on our website and these links will enable calls and video meetings with a click. 3CX has enabled us to attain all our goals.”

“Our previous system was too expensive for the services it provided, and we desperately required a system that corresponded to our connection, so as not to lose it. We heard that 3CX was easy to use, had reactive support, and it was clear to me right away that 3CX was the solution that most capably integrated to suit our specific needs.”

“We have been extremely happy with 3CX’s ability to enable communications across our rapidly growing and highly distributed business. The ability for the phone system to support calls across both head office and a growing store network has been vital to us, and features such as the capability to support remote working and cross company conference calls have been a significant factor in facilitating growth whilst supporting our company culture.”