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“We discovered that it was a very good fit for our own use. We also discovered that the channel through Soft Solutions and onwards to 3CX itself was very well established; the vendor was very quick to respond to queries. On top of all that, the platform comes in at …
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“Our old PBX system was on its last legs. We wanted to move away from traditional PSTN lines and move to VoIP. On average we were spending 350 pounds per month only on line rentals of ISDN30 lines. We wanted a robust, but cost-effective solution. We briefly reviewed Avaya, Siemens …
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“One of my favorite features of 3CX is the simple web-based administration console. I also like that 3CX can use our Exchange server for voicemail, which emails our voicemails to our email inboxes. Ease of installation was another nice feature, as I performed the entire implementation without ever talking to …
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“Since switching to 3CX, the solution has become more stable and reduced the large amount of dropped calls we were getting. We’ve been able to provide services remotely without the need for a technical team in our offices. The integration of 3CX with our global service system (NICE In Contact …
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“3CX is a light, versatile application that fulfills all the needs inherent for any dynamic and up-to-date company that wants to be agile and a step ahead in the digital world.”
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“3CX scales well, and is definitely much cheaper to scale up than comparable hardware PBX.”
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“There was no need to test other solutions as 3CX completely satisfied our objectives in regards to what we were looking for in a phone system. 3CX is a complete, easy to use and reliable system which has granted us independence with the management of our communications.”
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“We chose 3CX as it is a fully capable and functional unified communications solution that will satisfy all our current and future communications needs. In addition, when comparing 3CX to other UC solutions, it is extremely a cost-effective solution in terms of licensing and maintenance costs. They charge per simultaneous …
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“Under our previous system, we were experiencing inexplicable SIP related issues with RFOs that, frankly, made no sense. We wanted to find a solution that would give us freedom from complex maintenance and management, fewer vendor restrictions on SIP phones and license allocation. With 3CX, we have gotten that freedom—in …
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“Our staff are extremely happy with 3CX Phone System. As a user-friendly solution it has helped reduce their workload and enabled us to keep in touch with our customers more easily.”
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“An initial evaluation of comparative systems gave 3CX better cost per benefit ratios. It was recommended by our support company and also fitted in with the company’s technology standards.”
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“The installation of 3CX Phone System in Ramada Plaza Antwerp proved to be a very successful decision, and we have since deployed 3CX in nine of our other hotel properties and head offices. We plan to roll it out to further sites, as well. By moving from traditional telephone lines …
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“We briefly considered phone systems from Panasonic, Samsung and Telkom. But seeing the proposed functionality from 3CX, and recognizing the flexibility it could bring to our work environment, made the choice clear. 3CX offers a cost-effective, turnkey solution that provides us the ability to remotely roll extensions out to projects …
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“The management system, including call recording and call reporting, has assisted us in staff development and dealing with patient complaints. New functions have been provided to us at no additional cost to our last telephony supplier.”
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“3CX has given us much needed insight into our call center statistics. It’s a necessary tool to help manage our workload and workflows.”