171 3CX Testimonials

“Prior to 3CX, we had one PBX per establishment. Our previous system was not adapted to the new uses of telephony and was too expensive in operation.”

“We had been choosing the telephony type for quite a long time, compared many brands, met the representatives of different companies, but finally decided on 3CX, as this software meets all our requirements to the best advantage.”

“3CX PRO brings us the full functionality of modern telecom services with lower investment costs than competitor solutions, and it is easy to configure to our business needs.”

“Our staff are extremely happy with 3CX Phone System. As a user-friendly solution it has helped reduce their workload and enabled us to keep in touch with our customers more easily.”

“With the implementation of 3CX we were able to replace the traditional and costly Siemens system fast and easy. The seamless migration was realized successfully with no losses. And the new system is high-performance, cost-efficient, professional yet uncomplicated.”

“The installation of 3CX Phone System in Ramada Plaza Antwerp proved to be a very successful decision, and we have since deployed 3CX in nine of our other hotel properties and head offices. We plan to roll it out to further sites, as well. By moving from traditional telephone lines to SIP, we experienced significant cost savings such as the reduction of lines and call costs, which was one of the principle reasons we switched to 3CX in the first place. We also benefited from increased functionality such as presence information, conference calling and the Web Conferencing facility.”

“During our research, the high build quality and wide range of the Fanvil handsets coupled with the extensive features and reasonable cost meant that it was an easy decision to choose Fanvil phones to complement the 3CX system…Any company regardless of the size or scale should consider moving to Fanvil and 3CX. The extra functionality that you get from this combination will exceed any expectations you have for a telephone system. The reasonable price of handsets and low monthly running costs will undoubtedly save you money. We just wish we had made the change sooner!”

“We installed 3CX a month before containment. And we used it even more during containment. The whole team was teleworking and 3CX kept us in touch. It is very easy to use the web interface or directly on the mobile phone.”

“3CX has given us much needed insight into our call center statistics. It’s a necessary tool to help manage our workload and workflows.”

“The telephone system is very simple, user-friendly, secure, and available on any of the old and new generation equipment and hardware. 3CX, although less efficient in terms of Call Center features than TelServer, was chosen for the global features provided, and the unbeatable price-performance. We are delighted with the integration of the 3CX solution, which since its installation with Ariase Group has been very effective on our multi-site activities and internationally.”

“3CX has always exceeded our expectations. We love 3CX for its reliability, robust feature-set, and user-friendly administration.”

“Being in IT means you will have to make and receive a lot of calls internally. Luckily, 3CX allows you to see when users are available, in meetings, on the phone, out to lunch or if they have finished for the day as easily as lookup the contact on the softphone or in the WEB UI. The setup and transition to working remotely (or on the road for Sales and technicians) is as simple as scanning a code or opening a file that is sent out to end users. It’s made our job easier.”

“Since switching to 3CX, the solution has become more stable and reduced the large amount of dropped calls we were getting. We’ve been able to provide services remotely without the need for a technical team in our offices. The integration of 3CX with our global service system (NICE In Contact / Verizon) in the United States, has helped us to increase productivity in a cost-efficient way. It was definitely the right solution deployed by the right partner.”

“3CX enabled our school to continue operating through the Covid-19 crisis. Our Parent-Teacher Interview night switched from physical interviews to phone conversations. We increased our license from 16 concurrent calls to 64 and successfully made over 1000 VOIP phone calls in two evenings! We never would have achieved this with our old physical PABX and ISDN system. 3CX Web Conferencing is also successfully allowing us to continue teaching all our students online lesson by lesson through the Pandemic. Unlike competitors, 3CX is ideal for schools allowing the teacher to control chat, microphones and webcams and enable/disable them when needed. The conference option to fall back to a voice connection has also been useful for students in remote areas with poor internet connectivity. The 3CX softphone installed on all Teachers laptops allows them to communicate with peers and parents and not expose their personal mobile phone number to parents.”

“The best part of the solution is the security of having a second connection that can provide a back up to the main connection, making the system more reliable. Up to date hardware has also been a bonus, allowing us to have the latest up to date features without any extra cost to our previous system.”