171 3CX Testimonials

“A hosted virtual PBX from 3CX gives us the solution we need without the headaches of maintaining the underlying equipment ourselves. And being able to have a central phone system no matter where we are is endlessly convenient.“

“During our research, the high build quality and wide range of the Fanvil handsets coupled with the extensive features and reasonable cost meant that it was an easy decision to choose Fanvil phones to complement the 3CX system…Any company regardless of the size or scale should consider moving to Fanvil and 3CX. The extra functionality that you get from this combination will exceed any expectations you have for a telephone system. The reasonable price of handsets and low monthly running costs will undoubtedly save you money. We just wish we had made the change sooner!”

“I was attracted to the 3CX software because of its simplicity, because it runs on Windows and because it has web-based management. We have about 20 employees and I first tried hosted VOIP solutions.That was a huge mistake because managing call routing, etc. was limited and because calling from one office to the next takes huge bandwidth. Then I discovered 3CX which is Windows-based. I downloaded it and had the free download installed and operational within an hour. So I decided to go with the Enterprise version.Setting up the 3CX software enterprise version was a snap. Easy as pie. I can change any routing decisions, etc. with just a few clicks of the mouse from a web-page. I was thinking “What is the matter with this VOIP industry? Can’t they just make something straightforward and easy to use?” That is when I discovered 3CX and it has met my expectations.”

“With our old system, phone changes and moves were a nightmare of tangled wire rats nests and slow, archaic programming codes. Our hardware was past obsolete and repair parts were reported to be in very short supply. The paging system was maxed-out at 64 phones, but we had 94. All-page was only heard on the first 64, a serious compromise to our security system. It had difficult-to-use features. For instance, no one used the conference calling because it was too hard to set up.”

“Nothing came close to the features and functions that 3CX could offer, and at a lower price tag than any other the other systems we looked at. 3CX has proven to be a much more flexible and easy to manage solution for us, which has also helped us to save money and dedicate resources elsewhere.”

“Under our previous system, we were experiencing inexplicable SIP related issues with RFOs that, frankly, made no sense. We wanted to find a solution that would give us freedom from complex maintenance and management, fewer vendor restrictions on SIP phones and license allocation. With 3CX, we have gotten that freedom—in cost, management, and maintenance. This will allow us to provide better service and give us the flexibility we need to stay agile and grow in our fast-paced industry.”

“The 3CX project allowed us to re-examine every aspect of our telephony operations. We optimized call flows, shortened wait times for clients and have granular reporting on the nature of calls in the short and long term. The Android and iPhone apps have improved communication among Sales staff and allow them to respond much faster than previously. Staff are no longer tied to a physical phone.”

“The divestment in our former system was a unique opportunity for VM Office to explore new solutions. We wanted to find another great solution, but were hopeful that we could find a more cost-effective answer as well. And with one employee fielding requests from upwards of 15 clients on a daily basis, we required a solution that would maximize our communications capabilities.”

“This solution allowed us to expand the capabilities of existing system, increase fault tolerance, and to provide the implementation of new phone system services that meet today’s business requirements. 3CX has provided the communications support to help develop our business and we have been able to achieve cost-effective scaling.”

“3CX was the best solution on the market, one that achieved all of our objectives. It provides great value. Our bank is already seeing a boost in productivity thanks to 3CX, which is enabling increased collaboration. 3CX offers a perfect balance of price and quality.”

“Our old PBX system was on its last legs. We wanted to move away from traditional PSTN lines and move to VoIP. On average we were spending 350 pounds per month only on line rentals of ISDN30 lines. We wanted a robust, but cost-effective solution. We briefly reviewed Avaya, Siemens and Mitel. But it was 3CX that checked all the boxes.”

“We selected 3CX because the system was deemed simpler to use and had better features, without having to install add-ons to achieve the same level of functionality. We can now benefit from greater conferencing capabilities, and our employees are delighted to have greater mobility.”

“When analyzing the cost and benefits of moving from a legacy-solution to a modern software-based PBX it became clear to us that this was a no-brainer. Using 3CX Phone System is far more cost effective than our old solution.”

“We are extremely pleased with the system so far; it’s reliable, filled with features and most importantly cost effective, the value for money is next to none. It was easy to set up, configuration was a walk in the park, roll out was swift and maintenance is a charm. In addition the entire Hochanda team is very pleased with system and have a firm belief that it will continue to satisfy our needs further down the line.”

“3CX has cut Phillip’s phone costs sharply. Voice calls go out over the IP phone system, and are routed over the PSTN at the lowest cost. The company’s eight offices are bridged, and interoffice calls become free with IP telephony. Employees can now also message, chat and initiate audio and video conferences to speed up communications.”