171 3CX Testimonials

“3CX has given us much needed insight into our call center statistics. It’s a necessary tool to help manage our workload and workflows.”

“After many years of being frustrated with the support costs of our very aged Panasonic® PBX System, we decided to investigate the costs of replacing the system. Our key drivers were: Locating a system we could add to ourselves: the old system involved extra cabling and a lot of labour costs from our telco provider; the system must integrate with our computer system and use the same cabling and lower support fees. We invited several companies to quote various different solutions but we liked 3CX because of its ease of use and the transparent, no hidden extras, pricing structure. The installation was a breeze and we have never looked back.”

“3CX is a flexible VoIP solution which gives our organization a big advantage on our competition. Our employees now have the ability to carry out location independent work, boosting productivity and increasing the possibilities when it comes to the growth of the company.”

“We installed 3CX a month before containment. And we used it even more during containment. The whole team was teleworking and 3CX kept us in touch. It is very easy to use the web interface or directly on the mobile phone.”

“Continuous connectivity for us is the keystone of rapid response for any emergencies.Thanks to our cooperation with 3CX, we were able to reach a new level of operation. We were able to increase the safety of our citizens, and this is the most important thing.”

“3CX enabled our school to continue operating through the Covid-19 crisis. Our Parent-Teacher Interview night switched from physical interviews to phone conversations. We increased our license from 16 concurrent calls to 64 and successfully made over 1000 VOIP phone calls in two evenings! We never would have achieved this with our old physical PABX and ISDN system. 3CX Web Conferencing is also successfully allowing us to continue teaching all our students online lesson by lesson through the Pandemic. Unlike competitors, 3CX is ideal for schools allowing the teacher to control chat, microphones and webcams and enable/disable them when needed. The conference option to fall back to a voice connection has also been useful for students in remote areas with poor internet connectivity. The 3CX softphone installed on all Teachers laptops allows them to communicate with peers and parents and not expose their personal mobile phone number to parents.”

“3CX is a great hospitality PBX. All functions for all hotel sizes are available, and by using the interface in combination with Property Management Systems it does everything you need at a very competitive price. It was very easy to install and maintain. The hotel phones could even stay in place, just by making use of SIP-ATA gateways.”

“I studied the training content on your blog and was able to pass the 3CX certification exam pretty easily with that knowledge, plus what I’ve gained from just tinkering with our own install. Now I can perform a big install for my client proudly as a 3CX Certified Pro! Thank you for developing such an awesome and easy to use telephony product!”

“We needed to find something that we could rely upon to ensure that we maintained our high customer satisfaction. The old system was letting us down in that regard and the time came to find something that really worked for what we needed.”

“We had been choosing the telephony type for quite a long time, compared many brands, met the representatives of different companies, but finally decided on 3CX, as this software meets all our requirements to the best advantage.”

“An initial evaluation of comparative systems gave 3CX better cost per benefit ratios. It was recommended by our support company and also fitted in with the company’s technology standards.”

“With the implementation of 3CX we were able to replace the traditional and costly Siemens system fast and easy. The seamless migration was realized successfully with no losses. And the new system is high-performance, cost-efficient, professional yet uncomplicated.”

“3CX offered a cutting-edge, scalable and flexible system with the added advantage of solid local support, at a competitive price. We now have the flexible, efficient system we need to grow as a company.”

“3CX PRO Edition has enabled us to achieve all of our goals, and has provided great value.Altogether, 3CX has given our call center an important productivity boost, and has radically simplified our communications.”

“The hosted virtual PBX from 3CX gives us the solution we need without the headaches of maintaining the underlying equipment ourselves. 3CX is easy to use, and gives us real-time contact with our technicians in the field. Being able to access a central phone system no matter where we are is endlessly convenient. Overall, this solution works great for us.”