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Crisp Case Studies

  • Understanding the frictions within our product experience

  • Improving mobile support and multichannel experience

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    4.7 / 5.0
    Customer References249 total
    About

    3CX is a 100% channel company and is the developer of a the 3CX communications software; the open standards IP PBX which innovates communications and replaces proprietary PBXs. 3CX cuts telco costs, boosts company productivity and mobility, and enhances the customer experience. With integrated WebRTC video conferencing, softphones for Mac and Windows, smartphone apps for Android and iOS, website live chat and more, 3CX offers companies a complete Unified Communications package out of the box.

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    4.7 / 5.0
    Customer References19 total
    About

    Blazeo is an ad conversion platform. As a tech-enabled services business, the services they provide include lead capture, lead qualification, appointment setting, and retainer signing. The tools they use to do this include live chat, voice call centers, virtual assistant, and SMS communications. The tools they provide are highly customizable, allowing their services to grow as their clients expand.

  • Reference Rating
    4.7 / 5.0
    Customer References164 total
    About

    iAdvize, the 360° Conversational Platform, empowers more than 2,000 brands to deploy an immersive customer experience at scale, fostering conversation via generative AI-powered messaging throughout the customer journey. Providing a comprehensive solution for marketing, sales, and customer support, iAdvize has one mission—to connect brands and their customers through meaningful conversations. iAdvize also takes building customer engagement a step further by offering interactive live shopping experiences. Major brands like Samsung, Nespresso, OtterBox, Hyundai, and Decathlon have deployed the platform to increase their online revenue, reduce their operational costs, and build customer loyalty and engagement.

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