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Crisp Case Studies

  • Transforming Multilingual Customer Interactions with Omnichannel Support

    Hugo StefanCo-founder

  • Streamlining Customer Service for a Shopify app Growth

    Renata RayaCEO & Co-founder
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    4.7 / 5.0
    Customer References353 total
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    Birdeye is the leading reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Learn more at birdeye.com.

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    Customer References37 total
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    Numa is automatically answers calls and texts when you're busy. Never lose a potential customer again. Missed calls mean lost business. A better answering service that combines texting and AI to give callers fast answers and a positive experience, all while saving the business time and money. Numa's mission is to light up WeChat-like Conversational Commerce in the Americas and Europe. They know that customers are demanding. And they know that customers are already choosing messaging.

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    Customer References27 total
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    Pure Chat was born with a simple premise: to help entrepreneurs and small teams have better conversations with leads and customers. Since launching in 2012, small businesses have generated over three million chats on the Pure Chat platform. Small businesses can generate more leads and drive sales with Pure Chat! When companies add Pure Chat to their website they can message multiple leads and customers at once--instead of spending hours talking on the phone! They can also chat with new website visitors at their desktop or on the go with their mobile apps. Pure Chat is simple and intuitive unlike other enterprise-focused chat software companies.

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