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Crisp Case Studies

  • Preventing doubts from getting into our customers' mind

  • How Crisp has reshaped our daily interactions and elevated client satisfaction

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    4.7 / 5.0
    Customer References81 total
    About

    Kayako is a simple customer service software that scales with your business. Kayako makes it easy to deliver an unrivaled customer support experience. Kayako started in 2001 with a goal: better customer support experience. Today, Kayako is the leading multi-channel helpdesk. Kayako is a team of more than 100 that helps 10,000s of businesses delight millions of customers using Kayako all around the world.

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    About

    Stream helps companies build social apps. Many of today's most popular apps such as Instagram, Pinterest, Spotify and Runkeeper show content from the people you follow in realtime. Building this type of functionality in house is expensive and takes months to complete. Stream offers a hosted API based on cloud and big data best practises, which enables developers to add social functionalities to their apps in hours instead of months.

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    iAdvize, the 360° Conversational Platform, empowers more than 2,000 brands to deploy an immersive customer experience at scale, fostering conversation via generative AI-powered messaging throughout the customer journey. Providing a comprehensive solution for marketing, sales, and customer support, iAdvize has one mission—to connect brands and their customers through meaningful conversations. iAdvize also takes building customer engagement a step further by offering interactive live shopping experiences. Major brands like Samsung, Nespresso, OtterBox, Hyundai, and Decathlon have deployed the platform to increase their online revenue, reduce their operational costs, and build customer loyalty and engagement.

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