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Zammad

Read 22 Zammad reviews and testimonials from customers, explore 31 case studies and customer success stories, and watch customer videos to see why companies chose Zammad as their Help Desk Software

Zammad is used by companies of all sizes and from all industries. As a result, their teams work much more efficiently thanks to optimized processes. They have shared their success stories with them. They value each other and give each team member their own projects and responsibilities. They also trust their users and the community as they know they give them honest feedback that helps them grow.

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Customer Rating Review Score based on 1171 reference ratings
4.8/5.0 (1171)

22Testimonials

  • "By delegating tasks to agents, we were able to greatly reduce the number of project meetings."

  • "We wanted to invest in a system that has a future and will be developed further."

  • "Our IT helpdesk has been working with Zammad for a long time. Now, Zammad is also helping other organizational units of the administration to advance the digitization of internal processes …

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31 Case Studies

  • Nextcloud - Customer Case Study

  • swissQprint - Customer Case Study

  • VOSSEN boosts support with Zammad, achieving a 97% SLA and 1-hour response …

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Additional Zammad Information & Resources

Read Zammad Reviews, Testimonials & Customer References from 22 real Zammad customers.

Browse Zammad Case Studies, Customer Success Stories, & Customer References from 31 businesses that use Zammad.