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Zammad

Read 22 Zammad reviews and testimonials from customers, explore 21 case studies and customer success stories, and watch customer videos to see why companies chose Zammad as their Help Desk Software

Zammad is used by companies of all sizes and from all industries. As a result, their teams work much more efficiently thanks to optimized processes. They have shared their success stories with them. They value each other and give each team member their own projects and responsibilities. They also trust their users and the community as they know they give them honest feedback that helps them grow.

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Customer Rating Review Score based on 959 reference ratings
4.8/5.0 (959)

22Testimonials

  • "Ticket processing and assignment had to be more effective. Zammad makes it possible."

    Denis Fedorov Head of IT Operations

  • "By delegating tasks to agents, we were able to greatly reduce the number of project meetings."

    Johannes Schlosser Student Councilor in the Field of Electrical Engineering and Information Technology

  • "Zammad offers clarity, simplicity, and really strong performance."

    Dietmar Schnarre Director After Sales Service
21 more testimonials currently locked

21 Case Studies

  • Adina Hotels - Customer Case Study

    Daniel Bollmann Systems & Data

  • Phasedrei - Customer Case Study

    Benjamin Leist Owner

  • swissQprint - Customer Case Study

20 more case studies currently locked

Additional Zammad Information & Resources

Read Zammad Reviews, Testimonials & Customer References from 22 real Zammad customers.

Browse Zammad Case Studies, Customer Success Stories, & Customer References from 21 businesses that use Zammad.

FeaturedCustomers has 1,910,477+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.