“Being ITIL aligned, SMART Service Desk has enabled us to track a full incident, service request, problem and asset Lifecycles, as well as deliver a significantly more effective change management service. It has provided us with an ideal platform for standardization to meet our future ISO 20000 obligations."
“SMART Service Desk ITSM Scored Highest in our evaluation, since it made ITIL simple to implement in Oman Arab Bank.”
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