SMART Service Desk Testimonials

“Internal Auditors at SEC needed an effective GRC tool, such as SMART Governance and Risk Compliance Management Suite of solutions, which could assist the auditors in improving the audit process, for risks identified and prioritized by senior management and the audit committees, which now forms the basis of our audit plans."

“The level of engagement from the Smart Service Desk Professional Services team was among the best I’ve ever worked with. SMART is a great ITIL ITSM based tool. It does have a whole lot of functionality that drives right back to the core service management ITIL principles. It is a really integrated platform for service requests, incident management through to change management, configuration management, impact analysis, and easy to use workflow."