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  • 4.7 / 5.0 (5961)
    Verified 757+ References
  • 4.8 / 5.0 (4376)
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SMART Service Desk Testimonials

  • “Being ITIL aligned, SMART Service Desk has enabled us to track a full incident, service request, problem and asset Lifecycles, as well as deliver a significantly more effective change management service. It has provided us with an ideal platform for standardization to meet our future ISO 20000 obligations."

  • “We are happy for our selection of SMART Service Desk ITIL based Service Desk, after looking at several options, including SAP IT Service Management Solution. Most were significantly more expensive and not as user friendly and feature rich as SMART Service Desk ITSM. SMART Service Desk ITSM has enabled us …

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  • ServiceNow
    Reference Rating
    4.7 / 5.0
    Customer References 757 total
    About

    ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, ServiceNow helps the modern enterprise operate faster and …

  • Freshservice
    Reference Rating
    4.8 / 5.0
    Customer References 272 total
    About

    Freshservice provides an intelligent, right-sized service management solution for modern businesses of all sizes. Freshservice does this by taking a fresh approach to building and delivering modern employee experiences and …

  • StackState
    Reference Rating
    4.8 / 5.0
    Customer References 7 total
    About

    StackState connects dev, ops and businesses through a unified view of the IT landscape and business processes. StackState is on a mission to ease the complexities of running and evolving …

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