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SMART Service Desk

Read 21 SMART Service Desk reviews and testimonials from customers, explore 41 case studies and customer success stories, and watch customer videos to see why companies chose SMART Service Desk as their IT Service Management Software

SMART Service Desk is an Enterprise level ITSM Solution developed using industry leading best practices and standards such as ITIL Framework, ISO 20000, ISO 27001, ISO 9001, AS 9001 and NIST. SMART Service Desk has marquee customers in number of sectors such as, Government, Banking, Insurance, Oil and Gas, Electronic Retailers, Manufacturing and Educational Institutions.

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Customer Rating Review Score based on 1066 reference ratings
4.8/5.0 (1066)

21Testimonials

  • “Internal Auditors at SEC needed an effective GRC tool, such as SMART Governance and Risk Compliance Management Suite of solutions, which could assist the auditors in improving the audit process, …

    A. R. Gaseb Planning and Projects Department

  • “Smart Service Desk is very user friendly and easy to use, for even those users who lack IT experience. I strongly recommend all schools to implement this solution, so that …

    Shereen Gobran School Principal

  • “SMART Service Desk ITSM is totally web-based, and has an easy to use incident and service request management, which integrated very well with our Active Directory to update contacts automatically. …

    Mahmood Al Hinai Head of Helpdesk
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41 Case Studies

  • Royal Saudi Land Forces - Customer Case Study

  • Glaze - Customer Case Study

  • Amman Mineral - Customer Case Study

40 more case studies currently locked

Additional SMART Service Desk Information & Resources

Read SMART Service Desk Reviews, Testimonials & Customer References from 21 real SMART Service Desk customers.

Browse SMART Service Desk Case Studies, Customer Success Stories, & Customer References from 41 businesses that use SMART Service Desk.

FeaturedCustomers has 1,926,696+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.