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SMART Service Desk

Read 21 SMART Service Desk reviews and testimonials from customers, explore 41 case studies and customer success stories, and watch customer videos to see why companies chose SMART Service Desk as their IT Service Management Software

SMART Service Desk is an Enterprise level ITSM Solution developed using industry leading best practices and standards such as ITIL Framework, ISO 20000, ISO 27001, ISO 9001, AS 9001 and NIST. SMART Service Desk has marquee customers in number of sectors such as, Government, Banking, Insurance, Oil and Gas, Electronic Retailers, Manufacturing and Educational Institutions.

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Customer Rating Review Score based on 1049 reference ratings
4.8/5.0 (1049)

21Testimonials

  • ““SMART Service Desk provides a userfriendly software tool, that allows our IT teams to work together towards a common goal, Our previous HelpDesk solution required too much time and effort …

    Rana IT Manager

  • “Benefits of implementing SSD has largely outscored the costs for their return on investment.”

    Mohammad Felemban IT Infrastructure Manager

  • “Being ITIL aligned, SMART Service Desk has enabled us to track a full incident, service request, problem and asset Lifecycles, as well as deliver a significantly more effective change management …

    Oman Civil Service Employees Pension Fund
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41 Case Studies

  • Infoline - Customer Case Study

    Manoj Mahanta Senior Vice President

  • Al Raffd Investment Fund - Customer Case Study

  • Beta Technical - Customer Case Study

40 more case studies currently locked

Additional SMART Service Desk Information & Resources

Read SMART Service Desk Reviews, Testimonials & Customer References from 21 real SMART Service Desk customers.

Browse SMART Service Desk Case Studies, Customer Success Stories, & Customer References from 41 businesses that use SMART Service Desk.

FeaturedCustomers has 1,916,950+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.