Read 21 SMART Service Desk reviews and testimonials from customers, explore 41 case studies and customer success stories, and watch customer videos to see why companies chose SMART Service Desk as their undefined

SMART Service Desk is an Enterprise level ITSM Solution developed using industry leading best practices and standards such as ITIL Framework, ISO 20000, ISO 27001, ISO 9001, AS 9001 and NIST. SMART Service Desk has marquee customers in number of sectors such as, Government, Banking, Insurance, Oil and Gas, Electronic Retailers, Manufacturing and Educational Institutions.

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Customer Rating Review Scorebased on 919 reference ratings
4.8/5.0 (919)

21Testimonials

  • “The level of engagement from the Smart Service Desk Professional Services team was among the best I’ve ever worked with. SMART is a great ITIL ITSM based tool. It does have a whole lot of functionality that drives right back to the core service management ITIL principles. It is a really integrated platform for service requests, incident management through to change management, configuration management, impact analysis, and easy to use workflow."

    Leon VenterDepartmental Manager LOGIS—NCPT
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41 Case Studies

  • LCI - Customer Case Study

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Read SMART Service Desk Reviews, Testimonials & Customer References from 21 real SMART Service Desk customers.

Browse SMART Service Desk Case Studies, Customer Success Stories, & Customer References from 41 businesses that use SMART Service Desk.

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