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SMART Service Desk

Read 21 SMART Service Desk reviews and testimonials from customers, explore 41 case studies and customer success stories, and watch customer videos to see why companies chose SMART Service Desk as their IT Service Management Software

SMART Service Desk is an Enterprise level ITSM Solution developed using industry leading best practices and standards such as ITIL Framework, ISO 20000, ISO 27001, ISO 9001, AS 9001 and NIST. SMART Service Desk has marquee customers in number of sectors such as, Government, Banking, Insurance, Oil and Gas, Electronic Retailers, Manufacturing and Educational Institutions.

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  • 41 Case Studies View
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Customer Rating Review Score based on 1007 reference ratings
4.8/5.0 (1007)

21Testimonials

  • “SMART Service Desk Help Desk, offered us the best multi-lingual solution in terms of value and rich functionality.”

  • “Implementation of SMART Service Desk – ITSM Solution, has allowed us to achieve, next level in Service Management.”

  • “SSD is the great product that provides Comprehensive, out-of-the-box ITSM / ITIL® functionality and has easy configuration without requiring scripting / coding or specialized personnel.”

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41 Case Studies

  • Thai Oil - Customer Case Study

  • Beta Technical - Customer Case Study

  • Touchpoint - Customer Case Study

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Additional SMART Service Desk Information & Resources

Read SMART Service Desk Reviews, Testimonials & Customer References from 21 real SMART Service Desk customers.

Browse SMART Service Desk Case Studies, Customer Success Stories, & Customer References from 41 businesses that use SMART Service Desk.