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SMART Service Desk

Read 21 SMART Service Desk reviews and testimonials from customers, explore 41 case studies and customer success stories, and watch customer videos to see why companies chose SMART Service Desk as their IT Service Management Software

SMART Service Desk is an Enterprise level ITSM Solution developed using industry leading best practices and standards such as ITIL Framework, ISO 20000, ISO 27001, ISO 9001, AS 9001 and NIST. SMART Service Desk has marquee customers in number of sectors such as, Government, Banking, Insurance, Oil and Gas, Electronic Retailers, Manufacturing and Educational Institutions.

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Customer Rating Review Score based on 984 reference ratings
4.8/5.0 (984)

21Testimonials

  • “Being ITIL aligned, SMART Service Desk has enabled us to track a full incident, service request, problem and asset Lifecycles, as well as deliver a significantly more effective change management …

    Oman Civil Service Employees Pension Fund

  • “SMART Service Desk, came with out of the box, ITIL Best practices, which has helped us in establishing robust incident management policies for the service desk staff which in turn …

    Patrys van Wyk Departmental Manager BAS-NCPT

  • “What i like about SMART Service Management is that you dont need to be an expert programmer to configure the tool, you can expand your use of the tool to …

    Sony Abraham Project Manager
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41 Case Studies

  • Tamer Group - Customer Case Study

  • Civil Service Employees Pension Fund (CSEPF) successfully implements SMART Service Desk IT …

    Oman Civil Service Employees Pension Fund

  • Oman Post - Customer Case Study

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Additional SMART Service Desk Information & Resources

Read SMART Service Desk Reviews, Testimonials & Customer References from 21 real SMART Service Desk customers.

Browse SMART Service Desk Case Studies, Customer Success Stories, & Customer References from 41 businesses that use SMART Service Desk.

FeaturedCustomers has 1,909,156+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.