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SMART Service Desk is an Enterprise level ITSM Solution developed using industry leading best practices and standards such as ITIL Framework, ISO 20000, ISO 27001, ISO 9001, AS 9001 and NIST. SMART Service Desk has marquee customers in number of sectors such as, Government, Banking, Insurance, Oil and Gas, Electronic Retailers, Manufacturing and Educational Institutions.
“SMART Service Desk, came with out of the box, ITIL Best practices, which has helped us in establishing robust incident management policies for the service desk staff which in turn …
“Being ITIL aligned, SMART Service Desk has enabled us to track a full incident, service request, problem and asset Lifecycles, as well as deliver a significantly more effective change management …
“Implementation of SMART Service Desk – ITSM Solution, has allowed us to achieve, next level in Service Management.”
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Browse SMART Service Desk Case Studies, Customer Success Stories, & Customer References from 41 businesses that use SMART Service Desk.
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