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SMART Service Desk

Read 21 SMART Service Desk reviews and testimonials from customers, explore 41 case studies and customer success stories, and watch customer videos to see why companies chose SMART Service Desk as their IT Service Management Software

SMART Service Desk is an Enterprise level ITSM Solution developed using industry leading best practices and standards such as ITIL Framework, ISO 20000, ISO 27001, ISO 9001, AS 9001 and NIST. SMART Service Desk has marquee customers in number of sectors such as, Government, Banking, Insurance, Oil and Gas, Electronic Retailers, Manufacturing and Educational Institutions.

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Customer Rating Review Score based on 1162 reference ratings
4.8/5.0 (1162)

21Testimonials

  • “We are happy for our selection of SMART Service Desk ITIL based Service Desk, after looking at several options, including SAP IT Service Management Solution. Most were significantly more expensive …

    Ninad Dangur IT Manager

  • ““SMART Service Desk provides a userfriendly software tool, that allows our IT teams to work together towards a common goal, Our previous HelpDesk solution required too much time and effort …

    Rana IT Manager

  • “Being ITIL aligned, SMART Service Desk has enabled us to track a full incident, service request, problem and asset Lifecycles, as well as deliver a significantly more effective change management …

    Oman Civil Service Employees Pension Fund
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41 Case Studies

  • Infoline - Customer Case Study

    Manoj Mahanta Senior Vice President

  • ALJ-SHARP - Customer Case Study

  • Badan Siber dan Sandi Negara - Customer Case Study

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Additional SMART Service Desk Information & Resources

Read SMART Service Desk Reviews, Testimonials & Customer References from 21 real SMART Service Desk customers.

Browse SMART Service Desk Case Studies, Customer Success Stories, & Customer References from 41 businesses that use SMART Service Desk.

FeaturedCustomers has 2,086,571+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.