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SMART Service Desk is an Enterprise level ITSM Solution developed using industry leading best practices and standards such as ITIL Framework, ISO 20000, ISO 27001, ISO 9001, AS 9001 and NIST. SMART Service Desk has marquee customers in number of sectors such as, Government, Banking, Insurance, Oil and Gas, Electronic Retailers, Manufacturing and Educational Institutions.
“Increased use of the ITIL V3 framework based SMART Service Desk, in our call centers, for managed services, has resulted in drastic improvement in customer satisfaction and operational performance !”
“Excellent Help Desk capabilities based on ITIL® standard of UK, helped our schools to meet IT audit standards. We look forward to renewing our SaaS subscription in coming years. We …
“SMART Service Desk is the driving force, for us to incorporate ITIL® Best practices in our organization & helping us improve quality of Services."
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Browse SMART Service Desk Case Studies, Customer Success Stories, & Customer References from 41 businesses that use SMART Service Desk.
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