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SMART Service Desk is an Enterprise level ITSM Solution developed using industry leading best practices and standards such as ITIL Framework, ISO 20000, ISO 27001, ISO 9001, AS 9001 and NIST. SMART Service Desk has marquee customers in number of sectors such as, Government, Banking, Insurance, Oil and Gas, Electronic Retailers, Manufacturing and Educational Institutions.
“Excellent Help Desk capabilities based on ITIL® standard of UK, helped our schools to meet IT audit standards. We look forward to renewing our SaaS subscription in coming years. We …
“SMART Service Desk, came with out of the box, ITIL Best practices, which has helped us in establishing robust incident management policies for the service desk staff which in turn …
“Internal Auditors at SEC needed an effective GRC tool, such as SMART Governance and Risk Compliance Management Suite of solutions, which could assist the auditors in improving the audit process, …
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