Forethought References Capped?

Access even more references from these marketplace competitors

Work at
Forethought?
Upgrade Profile
  • 4.8 / 5.0 (2303)
    58+ References
  • 4.8 / 5.0 (1710)
    Premium28+ References
  • 4.8 / 5.0 (1437)
    Premium46+ References
Back to Profile

Forethought Testimonials

  • “We knew we were talking to really smart people that were thinking about things the right way and would be great partners and would collaborate which aligns exactly with our culture.”

    ThumbtackSupport Ops, Leader In The Services Marketplace

  • "I think why we see this increase in customer satisfaction, is because now our agents are spending time with these more challenging tickets and responding back quicker because they don’t have to deal with these easy, kind of one-off tickets, and so that helps us [MasterClass] drive better performance overall."

    Gerald HastieDirector of Student Support Operations
  • currently locked
  • Reference Rating
    4.7 / 5.0
    Customer References58 total
    About

    DigitalGenius brings practical applications of deep learning and artificial intelligence into customer service operations of leading companies. Its Human+AI Customer Service Platform combines the best of human and machine intelligence enabling companies to deliver on increasing customer expectations. At its core are deep-learning algorithms, which are trained on historical customer service transcripts and integrated directly into the contact center’s existing software.

    Visit profile
  • Reference Rating
    4.7 / 5.0
    Customer References28 total
    About

    Directly makes on-demand business apps. Fast-growing companies like Pinterest, Lyft and Republic Wireless use Directly's customer service apps to scale support and improve customer experience. Expert users get a smart way to help others, share in the rewards and work on their own terms. Customers get expert help in minutes. Directly integrates with Zendesk, Desk and Salesforce and other leading helpdesk software.

    Visit profile
  • Reference Rating
    4.7 / 5.0
    Customer References46 total
    About

    Uniquely powered by Customer AI, Gladly is the only CX platform that puts the customer —not tickets —at the center of every conversation. Trusted by the world’s most customer-centric brands, including Crate & Barrel, Ulta Beauty, and Tumi, Gladly delivers radically efficient and radically personal experiences. Gladly was built for B2C leaders who refuse to compromise on operational efficiency or experience. With Gladly, every conversation feels uniquely tailored and instantly responsive, emotionally intelligent and operationally precise, deeply personal and effortlessly scalable. At the heart of our simply powerful platform is Gladly Customer AI —uniquely designed to maintain a single, continuous conversation across all channels while striking the perfect balance of technology and human connection. Learn more at www.gladly.ai/get-started/.

    Visit profile
Work at Forethought ? Upgrade your profile to unlock all your customer references and remove these competitors
  • currently locked
  • currently locked
  • currently locked
  • currently locked
  • currently locked
  • currently locked
  • currently locked
  • currently locked
  • currently locked
  • currently locked
  • currently locked
  • currently locked
FeaturedCustomers has 1,805,238+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.