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Read 30 Forethought reviews and testimonials from customers, explore 16 case studies and customer success stories, and watch 2 customer videos to see why companies chose Forethought as their AI Customer Service

Forethought is a Silicon Valley software company founded by a team of Dropbox, Palantir, and Autonomy alumni in 2017. Their mission is to enable everyone to become a genius at their jobs. They are the makers of Agatha, an answer engine for the enterprise. Get answers. Route tickets correctly.

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Customer Rating Review Scorebased on 1104 reference ratings
4.8/5.0 (1104)
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30Testimonials

  • "Since implementing Forethought, our agents are no longer exhausted from dealing with a heavy volume of tickets. We don’t get negative comments from customers about long resolution times, so it’s made all of our lives much easier."

    Kim ThomasBusiness Analyst
29 more testimonialscurrently locked

16 Case Studies

  • Kajabi Scales Up to Meet Ballooning Demand and Redirect Resources to Mission-Critical Projects

    Rick SanchezCustomer Support Division Leader
15 more case studiescurrently locked

2 Customer Videos

  • Play Video
    Brandon SavageVP2 of Customer Experience & Trust
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Additional Forethought Information & Resources

Read Forethought Reviews, Testimonials & Customer References from 30 real Forethought customers.

Browse Forethought Case Studies, Customer Success Stories, & Customer References from 16 businesses that use Forethought.

Watch Forethought Customer Videos to learn why 2 businesses chose Forethought.

FeaturedCustomers has 1,839,430+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.