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  • 4.8 / 5.0 (77)
    12+ References
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Read 30 Forethought reviews and testimonials from customers, explore 16 case studies and customer success stories, and watch 2 customer videos to see why companies chose Forethought as their AI Customer Service Software

Forethought is a Silicon Valley software company founded by a team of Dropbox, Palantir, and Autonomy alumni in 2017. Their mission is to enable everyone to become a genius at their jobs. They are the makers of Agatha, an answer engine for the enterprise. Get answers. Route tickets correctly.

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Customer Rating Review Scorebased on 1186 reference ratings
4.8/5.0 (1186)
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30Testimonials

  • “We had about a month to implement Forethought before we hit the busy open enrollment season. We rolled out with minimal personalization, and there were a ton of tickets nobody had to touch. It was insane what Forethought could deflect, and I was completely thrilled.”

    Kara SeymourDirector of Global Support
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16 Case Studies

  • Kickfin Achieves 72% Self-Serve Rate with Forethought

    Larisa ThomasVP of Operations
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2 Customer Videos

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Additional Forethought Information & Resources

Read Forethought Reviews, Testimonials & Customer References from 30 real Forethought customers.

Browse Forethought Case Studies, Customer Success Stories, & Customer References from 16 businesses that use Forethought.

Watch Forethought Customer Videos to learn why 2 businesses chose Forethought.

FeaturedCustomers has 1,864,166+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.