Forethought References Capped?

Access even more references from these marketplace competitors

Work at
Forethought?
Upgrade Profile
  • 4.7 / 5.0 (154)
    28+ References
  • 4.8 / 5.0 (170)
    12+ References
  • 4.8 / 5.0 (67)
    3+ References

Forethought

Read 35 Forethought reviews and testimonials from customers, explore 18 case studies and customer success stories, and watch 2 customer videos to see why companies chose Forethought as their AI Customer Service Software

Forethought is a Silicon Valley software company founded by a team of Dropbox, Palantir, and Autonomy alumni in 2017. Their mission is to enable everyone to become a genius at their jobs. They are the makers of Agatha, an answer engine for the enterprise. Get answers. Route tickets correctly.

Show more
Category:
  • 35 Testimonials View
  • 18 Case Studies View
  • 2 Customer Videos View
Customer Rating Review Score based on 1303 reference ratings
4.8/5.0 (1303)
  • Winter 2026 Market Leader AI Customer Service Software
    Press Release Report
  • 2024 Top Rated Software Award

35Testimonials

  • "The best part about using Forethought is their partnership with Abra to create a better experience for our customers. We can change things on the fly, and it’s live within …

    Adelaida Nobles Customer Experience Manager

  • "The Forethought platform was easy to stand up and we saw results immediately. There was a great deal of value being added from the time we onboarded."

    Jubilee Lee Customer Service Supervisor

  • “The results we’re getting with Forethought at Airtable are nothing short of amazing. Forethought’s AI agent resolves 60%+ of the issues Airtable users throw its way and is improving every …

    Andrew Ofstad Chief Executive Officer
34 more testimonials currently locked

18 Case Studies

  • Thumbtack Improves Support Operations With Forethought

  • Fetch Achieves 26% More Customer Support with Same Workforce and 3.9x ROI …

    Brian Johnson VP of Support Operations

  • At MasterClass, Agatha Gives Agents Time to Serve Customers Well

    Gerald Hastie Director of Student Support Operations
17 more case studies currently locked

2 Customer Videos

  • Upwork - Customer Success Story (Brandon Savage - VP2 of Customer Experience & Trust)
    Play Video
    Brandon Savage VP2 of Customer Experience & Trust
  • Kajabi - Customer Success Story (Jared Loman - Vice President of Customer Experience)
    Play Video
    Jared Loman VP of Customer Experience
1 more videos currently locked

Additional Forethought Information & Resources

Read Forethought Reviews, Testimonials & Customer References from 35 real Forethought customers.

Browse Forethought Case Studies, Customer Success Stories, & Customer References from 18 businesses that use Forethought.

Watch Forethought Customer Videos to learn why 2 businesses chose Forethought.

FeaturedCustomers has 1,899,738+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.