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Read 30 Forethought reviews and testimonials from customers, explore 16 case studies and customer success stories, and watch 2 customer videos to see why companies chose Forethought as their AI Customer Service Software

Forethought is a Silicon Valley software company founded by a team of Dropbox, Palantir, and Autonomy alumni in 2017. Their mission is to enable everyone to become a genius at their jobs. They are the makers of Agatha, an answer engine for the enterprise. Get answers. Route tickets correctly.

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Customer Rating Review Scorebased on 1205 reference ratings
4.8/5.0 (1205)
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30Testimonials

  • “Our partnership with Forethought and the data it provides us with has really enabled us to hone in on what our customers are asking for. Their platform gives us the ability to take apart every single ticket, look for trends, and find new ways to help our customers succeed. This insight into what our customers are asking for is a huge benefit.”

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16 Case Studies

  • Achievers Attains 93% First Contact Resolution with Forethought

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2 Customer Videos

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Additional Forethought Information & Resources

Read Forethought Reviews, Testimonials & Customer References from 30 real Forethought customers.

Browse Forethought Case Studies, Customer Success Stories, & Customer References from 16 businesses that use Forethought.

Watch Forethought Customer Videos to learn why 2 businesses chose Forethought.