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  • 4.8 / 5.0 (1945)
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Read 30 Forethought reviews and testimonials from customers, explore 16 case studies and customer success stories, and watch 2 customer videos to see why companies chose Forethought as their AI Customer Service

Forethought is a Silicon Valley software company founded by a team of Dropbox, Palantir, and Autonomy alumni in 2017. Their mission is to enable everyone to become a genius at their jobs. They are the makers of Agatha, an answer engine for the enterprise. Get answers. Route tickets correctly.

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Customer Rating Review Scorebased on 1103 reference ratings
4.8/5.0 (1103)
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30Testimonials

  • "Although tagging and triaging were the main focuses when vetting a viable technology that would suit our needs, we realized more was available. With Forethought able to deflect tickets, our agents have had more time to spend on high-priority issues without feeling so weighed down. We’ve been able to create a more robust organization and hierarchy within our department."

    Jennifer SpanosSenior Manager, Business Operations and Strategy
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16 Case Studies

  • Fetch Achieves 26% More Customer Support with Same Workforce and 3.9x ROI Using Forethought

    Brian JohnsonVP of Support Operations
15 more case studiescurrently locked

2 Customer Videos

1 more videoscurrently locked

Additional Forethought Information & Resources

Read Forethought Reviews, Testimonials & Customer References from 30 real Forethought customers.

Browse Forethought Case Studies, Customer Success Stories, & Customer References from 16 businesses that use Forethought.

Watch Forethought Customer Videos to learn why 2 businesses chose Forethought.

FeaturedCustomers has 1,838,183+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.