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  • 4.8 / 5.0 (1832)
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Read 30 Forethought reviews and testimonials from customers, explore 16 case studies and customer success stories, and watch 2 customer videos to see why companies chose Forethought as their AI Customer Service Software

Forethought is a Silicon Valley software company founded by a team of Dropbox, Palantir, and Autonomy alumni in 2017. Their mission is to enable everyone to become a genius at their jobs. They are the makers of Agatha, an answer engine for the enterprise. Get answers. Route tickets correctly.

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Customer Rating Review Scorebased on 1158 reference ratings
4.8/5.0 (1158)
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30Testimonials

  • "I turned to Forethought for help improving our ticket categorization. After speaking with the team, I was excited to learn that there were more ways I could improve other digital channels through AI, while improving the experience for both our customers and agents."

    Emily PearceDirector of Global Customer Care
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16 Case Studies

  • Cotopaxi Hits 168% ROI in Six Months with Forethought

    Bron RasmussenCX Operations Coordinator
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2 Customer Videos

  • Play Video
    Brandon SavageVP2 of Customer Experience & Trust
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Additional Forethought Information & Resources

Read Forethought Reviews, Testimonials & Customer References from 30 real Forethought customers.

Browse Forethought Case Studies, Customer Success Stories, & Customer References from 16 businesses that use Forethought.

Watch Forethought Customer Videos to learn why 2 businesses chose Forethought.

FeaturedCustomers has 1,853,224+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.