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Read 30 Forethought reviews and testimonials from customers, explore 16 case studies and customer success stories, and watch 2 customer videos to see why companies chose Forethought as their AI Customer Service

Forethought is a Silicon Valley software company founded by a team of Dropbox, Palantir, and Autonomy alumni in 2017. Their mission is to enable everyone to become a genius at their jobs. They are the makers of Agatha, an answer engine for the enterprise. Get answers. Route tickets correctly.

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Customer Rating Review Scorebased on 1027 reference ratings
4.8/5.0 (1027)
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    2024Top Rated Software Award

30Testimonials

  • "I turned to Forethought for help improving our ticket categorization. After speaking with the team, I was excited to learn that there were more ways I could improve other digital channels through AI, while improving the experience for both our customers and agents."

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16 Case Studies

  • Lime Provides Fast, Scalable Service with a 77% Reduction in Response Time

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2 Customer Videos

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Additional Forethought Information & Resources

Read Forethought Reviews, Testimonials & Customer References from 30 real Forethought customers.

Browse Forethought Case Studies, Customer Success Stories, & Customer References from 16 businesses that use Forethought.

Watch Forethought Customer Videos to learn why 2 businesses chose Forethought.