Forethought References Capped?

Access even more references from these marketplace competitors

Work at
Forethought?
Upgrade Profile
  • 4.7 / 5.0 (6469)
    Premium 1328+ References
  • 4.8 / 5.0 (2489)
    Verified 92+ References
  • 4.8 / 5.0 (1187)
    Premium 25+ References

Forethought

Read 35 Forethought reviews and testimonials from customers, explore 18 case studies and customer success stories, and watch 2 customer videos to see why companies chose Forethought as their AI Customer Service Software

Forethought is a Silicon Valley software company founded by a team of Dropbox, Palantir, and Autonomy alumni in 2017. Their mission is to enable everyone to become a genius at their jobs. They are the makers of Agatha, an answer engine for the enterprise. Get answers. Route tickets correctly.

Show more
Category:
  • 35 Testimonials View
  • 18 Case Studies View
  • 2 Customer Videos View
Customer Rating Review Score based on 1351 reference ratings
4.8/5.0 (1351)
  • Winter 2026 Market Leader AI Customer Service Software
    Press Release Report

35Testimonials

  • "We’ve gained a lot of credibility because of Forethought. Internally, we’re taken very seriously when we bring a new piece of technology into evaluation. Because of the success we’ve seen …

    Jeremy Millrood Director of Training and Support

  • "I turned to Forethought for help improving our ticket categorization. After speaking with the team, I was excited to learn that there were more ways I could improve other digital …

    Emily Pearce Director of Global Customer Care

  • "The Forethought platform was easy to stand up and we saw results immediately. There was a great deal of value being added from the time we onboarded."

    Jubilee Lee Customer Service Supervisor
34 more testimonials currently locked

18 Case Studies

  • Partnering With a Leader in the Local Services Marketplace to Improve Their …

  • Upwork Reduces Time to Resolution by 50% with Forethought

    Brandon Savage VP2 of Customer Experience & Trust

  • Thumbtack Improves Support Operations With Forethought

17 more case studies currently locked

2 Customer Videos

  • Upwork - Customer Success Story (Brandon Savage - VP2 of Customer Experience & Trust)
    Play Video
    Brandon Savage VP2 of Customer Experience & Trust
  • Kajabi - Customer Success Story (Jared Loman - Vice President of Customer Experience)
    Play Video
    Jared Loman VP of Customer Experience
1 more videos currently locked

Additional Forethought Information & Resources

Read Forethought Reviews, Testimonials & Customer References from 35 real Forethought customers.

Browse Forethought Case Studies, Customer Success Stories, & Customer References from 18 businesses that use Forethought.

Watch Forethought Customer Videos to learn why 2 businesses chose Forethought.

FeaturedCustomers has 1,910,271+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.