AI Customer Platform Software Companies

Find the best AI Customer Platform Software companies for your business. Compare case studies, success stories, & testimonials from the top AI Customer Platform Software vendors.

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Browse 1,877 reviews, 1,536 case studies & customer success stories, and 291 customer videos of the best AI Customer Platform Software for your business needs

  • Overall Reference Rating 4.7

    Zendesk

    Premium
    AI Customer Platform Software

    Zendesk is a service-first CRM company that builds software designed to improve customer relationships and provide the best customer experience. The Zendesk Support Suite allows your business to have natural …

  • Overall Reference Rating 4.8

    Gorgias

    Premium
    AI Customer Platform Software

    Gorgias builds a multi-channel helpdesk integrated with e-commerce merchants'​ back-office. It allows merchants to manage all their support from one place. Their goal is to make it easy for any …

  • Overall Reference Rating 4.7

    SendGrid

    Premium
    AI Customer Platform Software

    SendGrid has developed a cloud based service that solves the challenge of email delivery by delivering emails on behalf of companies. SendGrid eliminates the complexity of sending email, saving time …

  • Overall Reference Rating 4.8

    Cognigy

    Premium
    AI Customer Platform Software

    Cognigy is recognized as a Leader in the 2022 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms, as well as the IDC MarketScape for worldwide General-Purpose Conversational AI Platforms 2021. …

  • Overall Reference Rating 4.7

    Genesys

    Premium
    AI Customer Platform Software

    Genesys is a leading provider of customer service and contact center solutions. With more than 2,000 customers in 80 countries, Genesys software directs more than 100 million interactions every day …

  • Overall Reference Rating 4.8

    Ada

    Verified
    AI Customer Platform Software

    Ada's AI-powered platform enables enterprise businesses around the world to automate an incredible customer experience that saves time, reduces cost, and strengthens support. Their industry-leading clients like Telus, Upwork and …

  • Overall Reference Rating 4.7

    Kustomer

    Verified
    AI Customer Platform Software

    Kustomer is the omnichannel SaaS platform reimagining enterprise customer service to deliver standout experiences - not resolve tickets. A customer-centric solution, Kustomer helps brands increase satisfaction and loyalty by empowering …

  • Overall Reference Rating 4.8

    Tidio

    Verified
    AI Customer Platform Software

    Tidio offers an all-in-one customer communication solution that combines live chat, help desk, chatbots, and AI agents to help businesses deliver efficient, personalized, and responsible support experiences. Designed for companies …

  • Overall Reference Rating 4.8

    Kore.ai

    Verified
    AI Customer Platform Software

    Kore.ai is an enterprise software provider of an all-in-one Chatbot Platform (as-a-service) and cutting-edge smart technology for enterprises to build and deploy out-of-the-box or completely customized chatbots for their customers …

  • Overall Reference Rating 4.8
    AI Customer Platform Software

    Forethought is a Silicon Valley software company founded by a team of Dropbox, Palantir, and Autonomy alumni in 2017. Their mission is to enable everyone to become a genius at …

  • Overall Reference Rating 4.8
    AI Customer Platform Software

    yellow.ai is the World’s Leading Conversational CX Automation Platform, recognized by Gartner, IDC & G2 Crowd as a leader. yellow.ai brings the best of AI and Human intelligence together, to …

  • AI Customer Platform Software

    HoopAI is an AI-powered customer platform that unifies marketing, sales, service, CRM, commerce, and operations for businesses.