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Read 54 Ada reviews and testimonials from customers, explore 26 case studies and customer success stories, and watch 12 customer videos to see why companies chose Ada as their AI Chatbot Software

Ada's AI-powered platform enables enterprise businesses around the world to automate an incredible customer experience that saves time, reduces cost, and strengthens support. Their industry-leading clients like Telus, Upwork and Shopify, trust them to harmonize humans and AI to deliver instant, empathic, and effortless customer engagement.

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  • 54 Testimonials View
  • 26 Case Studies View
  • 12 Customer Videos View
Customer Rating Review Score based on 2489 reference ratings
4.8/5.0 (2489)

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54Testimonials

  • "By providing our booming base of new crypto traders with instant education, market insights, and stronger direction for self-service, we’ve enhanced the experience for both our agents and customers by …

    Bas Lucieer ACX and Business Intelligence Engineer

  • "In just weeks, we were able to launch automated brand interactions that transformed the experience for our traveling customers, whenever and wherever they are in the world. We have cut …

    Bayley Clark Head, Customer Happiness

  • “Ada has freed some precious hours of our agents' time, who can now focus on more complex cases and deliver the best support experience possible to our users.”

    Cloe Tetreault-Tremblay Head of Customer Success
53 more testimonials currently locked

26 Case Studies

  • How Tango Card Uses Ada to Provide Rewarding Automated Brand Experiences

    Walter Tucker Director of Support

  • How Ada's accessible AI has enabled Qapital—the popular personal finance app—to instantly …

    Nimrod Barnea Vice President of Customer Experience

  • ClickUp elevates their customer experience with Ada’s generative AI Agent

    Jimmy Sullivan Manager of Digital Support
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12 Customer Videos

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Additional Ada Information & Resources

Read Ada Reviews, Testimonials & Customer References from 54 real Ada customers.

Browse Ada Case Studies, Customer Success Stories, & Customer References from 26 businesses that use Ada.

Watch Ada Customer Videos to learn why 12 businesses chose Ada.

FeaturedCustomers has 1,910,033+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.