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Read 54 Ada reviews and testimonials from customers, explore 26 case studies and customer success stories, and watch 12 customer videos to see why companies chose Ada as their AI Chatbot Software

Ada's AI-powered platform enables enterprise businesses around the world to automate an incredible customer experience that saves time, reduces cost, and strengthens support. Their industry-leading clients like Telus, Upwork and Shopify, trust them to harmonize humans and AI to deliver instant, empathic, and effortless customer engagement.

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4.8/5.0 (2117)
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    NICE Systems is the worldwide leading provider of software solutions that enable organizations to take the next best action in order to improve customer experience and business results, ensure compliance, fight financial crime, and safeguard people and assets. NICE’s solutions empower organizations to capture, analyze, and apply, in real time, insights from both structured and unstructured Big Data. This data comes from multiple sources, including phone calls, mobile apps, emails, chat, social media, video, and transactions. NICE solutions are used by over 25,000 organizations in more than 150 countries, including over 80 of the Fortune 100 companies.

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54Testimonials

  • “We are constantly looking for new and innovative solutions to improve the customer experience and also assist our agents in their day to day work. Together with Ada we have been able to do both of these things, allowing us to be even more available and to provide faster resolution times. We are continuously finding new ways of using Ada to improve the service to our customers.”

    Melissa ZalbeigiDirector of Customer Service
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26 Case Studies

  • ClickUp elevates their customer experience with Ada’s generative AI Agent

    Jimmy SullivanManager of Digital Support
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12 Customer Videos

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    Jimmy SullivanManager of Digital Support
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Additional Ada Information & Resources

Read Ada Reviews, Testimonials & Customer References from 54 real Ada customers.

Browse Ada Case Studies, Customer Success Stories, & Customer References from 26 businesses that use Ada.

Watch Ada Customer Videos to learn why 12 businesses chose Ada.

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