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Read 54 Ada reviews and testimonials from customers, explore 26 case studies and customer success stories, and watch 12 customer videos to see why companies chose Ada as their AI Chatbot Software

Ada's AI-powered platform enables enterprise businesses around the world to automate an incredible customer experience that saves time, reduces cost, and strengthens support. Their industry-leading clients like Telus, Upwork and Shopify, trust them to harmonize humans and AI to deliver instant, empathic, and effortless customer engagement.

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  • 54 Testimonials View
  • 26 Case Studies View
  • 12 Customer Videos View
Customer Rating Review Score based on 2504 reference ratings
4.8/5.0 (2504)

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54Testimonials

  • “We were surprised at how quickly Ada was able to transform our team from customer service professionals into automation experts able to drive rapid change and company-wide savings.”

    Enterprise Technology Company Director of ACX

  • “Ada has played an important role in driving automated customer experience, and we’re confident in the team and the platform to surpass their rapid projected growth.”

    Matt Turck Managing Director

  • “After Ada, we’ve seen the volume of tickets reduced, which is exactly what we wanted. We’ve seen a reduction in the ticket volume by monthly active registered user, which is …

    Mario Salomon Director of Revenue Operations
53 more testimonials currently locked

26 Case Studies

  • Wealthsimple innovates in customer service with Ada’s AI Agent

    Christine Farrugia VP, Client Experience & Strategy

  • Square - Customer Case study

  • How Ada helped Raise drive better CX using AI

    Erin Brusseau VP, Operations
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12 Customer Videos

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Additional Ada Information & Resources

Read Ada Reviews, Testimonials & Customer References from 54 real Ada customers.

Browse Ada Case Studies, Customer Success Stories, & Customer References from 26 businesses that use Ada.

Watch Ada Customer Videos to learn why 12 businesses chose Ada.

FeaturedCustomers has 1,910,853+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.