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Read 54 Ada reviews and testimonials from customers, explore 26 case studies and customer success stories, and watch 12 customer videos to see why companies chose Ada as their AI Chatbot Software

Ada's AI-powered platform enables enterprise businesses around the world to automate an incredible customer experience that saves time, reduces cost, and strengthens support. Their industry-leading clients like Telus, Upwork and Shopify, trust them to harmonize humans and AI to deliver instant, empathic, and effortless customer engagement.

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  • 54 Testimonials View
  • 26 Case Studies View
  • 12 Customer Videos View
Customer Rating Review Score based on 2535 reference ratings
4.8/5.0 (2535)

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54Testimonials

  • “Before Ada, we struggled with hiring support staff. With Ada, we can scale to meet the needs of our growing customer base with instant support.”

    Buda.com Chief Executive Officer

  • “Ada has freed some precious hours of our agents' time, who can now focus on more complex cases and deliver the best support experience possible to our users.”

    Cloe Tetreault-Tremblay Head of Customer Success

  • “The difference with Ada is the usability and flexibility of the tool. We don’t need to recruit a technical resource to manage it. It just needs people who understand the …

    Wayne Grimshawe Group Director of Customer Care
53 more testimonials currently locked

26 Case Studies

  • Grab Enhances CX With a Multilingual Automated Messenger Experience

    Elaine Neo Marketing Tech & Operations Manager

  • IPSY uses Ada to unify CX across their beauty subscription brand

    Anna Skidmore Vice President of Customer Care

  • How Ada's accessible AI has enabled Qapital—the popular personal finance app—to instantly …

    Nimrod Barnea Vice President of Customer Experience
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12 Customer Videos

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Additional Ada Information & Resources

Read Ada Reviews, Testimonials & Customer References from 54 real Ada customers.

Browse Ada Case Studies, Customer Success Stories, & Customer References from 26 businesses that use Ada.

Watch Ada Customer Videos to learn why 12 businesses chose Ada.

FeaturedCustomers has 1,911,721+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.