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Read 54 Ada reviews and testimonials from customers, explore 26 case studies and customer success stories, and watch 12 customer videos to see why companies chose Ada as their AI Chatbot Software

Ada's AI-powered platform enables enterprise businesses around the world to automate an incredible customer experience that saves time, reduces cost, and strengthens support. Their industry-leading clients like Telus, Upwork and Shopify, trust them to harmonize humans and AI to deliver instant, empathic, and effortless customer engagement.

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  • 54 Testimonials View
  • 26 Case Studies View
  • 12 Customer Videos View
Customer Rating Review Score based on 2613 reference ratings
4.8/5.0 (2613)

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54Testimonials

  • "We’re not a technical team, and Ada enabled us to become automation experts. With Ada, we can make the real-time changes we need to react quickly to the evolving needs …

    Leading Canada Telecommunication Company

  • “Ultimately this was a lesson learned from our first foray into diversification: that it was very difficult to get a view of overall network performance and visibility across the various …

    Wayne MacGregor Director of Logistics

  • “Ada brings significant value to customer-centric businesses by accelerating responses to simple inquiries, delivering better first response times, and empowering human agents to prioritize the more complex issues.”

    Ashta Malik VP of Platform
53 more testimonials currently locked

26 Case Studies

  • Wealthsimple innovates in customer service with Ada’s AI Agent

    Christine Farrugia VP, Client Experience & Strategy

  • Photobox uses Ada to scale up support for the holiday season and …

    Wayne Grimshawe Group Director of Customer Care

  • Empowering an emerging global business to scale international support with Ada

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12 Customer Videos

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    George Alifragis Cyber Crime Intervention Officer
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Additional Ada Information & Resources

Read Ada Reviews, Testimonials & Customer References from 54 real Ada customers.

Browse Ada Case Studies, Customer Success Stories, & Customer References from 26 businesses that use Ada.

Watch Ada Customer Videos to learn why 12 businesses chose Ada.

FeaturedCustomers has 1,985,605+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.