OVERALL CUSTOMER
REFERENCE RATING
4.8

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"We’re a technology company, and our value comes from providing people with fast, smart and mobile-fir..."
Nimrod Barnea
Vice President of Customer Experience
"Our chatbot is capable of handling up to 25,000 individual queries per second, 24 hours a day, allowi..."
Adam Geneave
Head of Customer Happiness
"By providing our booming base of new crypto traders with instant education, market insights, and stro..."
Bas Lucieer
ACX and Business Intelligence Engineer
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"Ada has played an important role in driving automated customer experience, and we’re confident in the..."
Matt Turck
Managing Director
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"85%+ customers think brands need to put more into providing a consistent experience...."
Kampyle
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"Before Ada, we struggled with hiring support staff. With Ada, we can scale to meet the needs of our g..."
Buda.com
Chief Executive Officer
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"Ada has been a key component of our support scaling efforts by helping our customers help themselves..."
Coinbase
Director of Customer Support
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"No matter where in the world our clients are, Ada allows us to provide them with high-quality instant..."
Industry Leading Educaitonal Company
Director of Customer Experience
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"It was very powerful that we were able to tailor and personalize our content to each customer’s needs..."
Enterprise Retailing Company
VP Digital Experience
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"We’re not a technical team, and Ada enabled us to become automation experts. With Ada, 
 we can make..."
Leading Canada Telecommunication Company
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"From our customers to our agents, and even into the C-suite, Ada has surpassed the expectations of al..."
Telus
Director of Automated Customer Experience
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"We were surprised at how quickly Ada was able to transform our team from customer service professiona..."
Enterprise Technology Company
Director of ACX
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"Ada is a tremendous tool for our team. It has saved us from hours of support tickets, informed produc..."
Shopify
Product Manager
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"Electric utilities that proactively communicate outage information, product offerings and other utili..."
J.D. Power
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"When we started inputting answers, I realized this could be our brand’s voice. This isn’t a robot. Th..."
Melissa Rosen
Head of Customer Experience
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"Ada saves us thousands of dollars a week in calls and frees our support agents to deal with more comp..."
Koodo Mobile
Senior Marketing Manager
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Testimonials & Customer References of individual Ada customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Ada is the right business software or service for your company.

We monitor all 17 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.