NICE Systems is the worldwide leading provider of software solutions that enable organizations to take the next best action in order to improve customer experience and business results, ensure compliance, fight financial crime, and safeguard people and assets. NICE’s solutions empower organizations to capture, analyze, and apply, in real time, insights from both structured and unstructured Big Data. This data comes from multiple sources, including phone calls, mobile apps, emails, chat, social media, video, and transactions. NICE solutions are used by over 25,000 organizations in more than 150 countries, including over 80 of the Fortune 100 companies.
“NICE Interaction Analytics gives us more consistency and better insights from a bigger volume of calls. It’s a windfall of information unlike any I’ve had in my eight years with the company.”
“NICE inContact is ethical and honest. Uptime has been exactly as advertised.”
"We Are Focused On Providing Our Clients With Vluable Insights Into Customer ntractions So That We Can Help Them Improve The Consumer Experience And Increase Satisfaction And The Data From Nice Analytics Helps Us Do That."
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