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490 NICE Systems Case Studies

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  • Syntech partnered with NiCE to implement CXone Mpower

    Russell AllenCustomer Service Manager

  • IAG Loyalty (Avios) agents happier after move to Cloud

    Terry HarrisonResource & Planning Manager

  • Open Network Exchange (ONE) empowers companies to reimagine and accelerate success through unique and powerful sales and marketing programs, fueled by ONE’s global partner network and transformational technology

    Ryan RomeroSenior Vice President Global Contact Center

  • ABA Seguros - Customer Case Study

    Elda CondeCustomer Service Director

  • Increasing Operational Efficiency & Reducing Cost

    Pedra Branca Operation Agent

  • Affiliated Computer Services, Inc - Customer Case Study

    Dan BowerDirector of Resource Planning, ACS

  • Alliance Data - Customer Case Study

    Lance BeckSenior Director, Operations

  • 211 LA Puts Customers First with NICE inContact

    Amy LatzerChief Operating Officer

  • An Efficient, Effective Customer-Focused Solution

    Erick CarterVP of Regional Care Center Operations, Alliance Data

  • American Airlines - Customer Case Study

    Paul StumboManaging Director

  • Improving Operational Efficiency and Empowering Contact Center Agents

    Laura BattonDirector, Call Center Operations

  • American Express - Customer Case Study

    Debby SlotnickProject Analyst, American Express World Service

  • Improving the Customer Experience and Overall Efficiency

    Tom BaroneInterim Head of Omnichannel Operations

  • Improved Operational Efficiency and Targeted Training

    Denise SeydlerDirector Customer Service, Arbonne

  • Improving Customer Interactions & Service Levels with inContact

    Sean PurdyContact Center Support Manager
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