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507 NICE Systems Case Studies

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  • Syntech partnered with NiCE to implement CXone Mpower

    Russell Allen Customer Service Manager

  • IAG Loyalty (Avios) agents happier after move to Cloud

    Terry Harrison Resource & Planning Manager

  • Hastings Direct Speeds to CX Success with NICE CXone

    Lisa Irons Head of Operational Transformation

  • ABA Seguros - Customer Case Study

    Elda Conde Customer Service Director

  • Increasing Operational Efficiency & Reducing Cost

    Pedra Branca Operation Agent

  • Affiliated Computer Services, Inc - Customer Case Study

    Dan Bower Director of Resource Planning, ACS

  • Alliance Data - Customer Case Study

    Lance Beck Senior Director, Operations

  • 211 LA Puts Customers First with NICE inContact

    Amy Latzer Chief Operating Officer

  • An Efficient, Effective Customer-Focused Solution

    Erick Carter VP of Regional Care Center Operations, Alliance Data

  • American Airlines - Customer Case Study

    Paul Stumbo Managing Director

  • Improving Operational Efficiency and Empowering Contact Center Agents

    Laura Batton Director, Call Center Operations

  • American Express - Customer Case Study

    Debby Slotnick Project Analyst, American Express World Service

  • Improving the Customer Experience and Overall Efficiency

    Tom Barone Interim Head of Omnichannel Operations

  • Improved Operational Efficiency and Targeted Training

    Denise Seydler Director Customer Service, Arbonne

  • Improving Customer Interactions & Service Levels with inContact

    Sean Purdy Contact Center Support Manager
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