Aivo, founded in 2012, develops customer support software solutions with artificial intelligence technologies that transform the way companies and customers interact. Aivo has a broad customer base that includes Sony, AIG, Visa, GM, LG, Movistar, América Movil, among others. With a fresh organization focused on modern client services and sales processes, Aivo has transformed the customer experience by offering innovative AI conversational software technologies that provide real-time solutions.
"The strategy was analyzed in accordance with our online stores' market size, growth opportunity, and targets, as well as it was closely aligned with our local and global business strategy. It is essential for us that the teams in other countries also participate because they are the ones who know their customers best. A customer in the Philippines is different from a customer in Colombia"
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