“We create initial contact with potential customers and then nurture the relationships with them — just like we do in our physical stores and other sales channels. The Vergic Engage …

"By leveraging natural language processing and natural language understanding, Vergic can also perform sentiment analysis, share documents, highlight pages, manage conversational workflows, and report on chatbot analytics."

“We just couldn’t handle the vast amount of chat requests. We needed a smarter chat solution that took into consideration the agents’ workload, skills and availability.”