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Vergic Case Studies

  • Clas Ohlson boosts sales and satisfies e-customers with Vergic’s solution

    Elvy AxklintContact Center manager

  • Online engagement improves first time customer issue resolution by 30% compared to email

    Jonny RosengrenCustomer Service Manager
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    Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions. With Amazon Lex, the same deep learning technologies that power Amazon Alexa are now available to any developer.

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    Massively makes chatbots people actually want to talk to. They enable one-to-one conversations at scale. Their chatbots start smart and become smarter. They engage, recommend, play and deliver services. They help you streamline conversation, enhance customer relationships and increase sales.

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    Boost.ai is a Scandinavian software company that specializes in conversational artificial intelligence (AI). With tireless dedication to machine learning, they have developed the world’s most complete software for building, implementing and operating digital advisors powered by their market-leading conversational AI. Taking advantage of robust natural language technology, unlimited scalability, enterprise-level security and best-in-class privacy features, their numerous clients can rest assured that they provide the level of service their customers of the future expect today.

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