Octane AI is a start-up founded in 2016 with a SaaS platform that allows their customers (businesses) to use Facebook Messenger marketing to automatically send messages to their end-users (individuals) on Messenger. Their customers can use Octane AI to power Messenger marketing campaigns for abandoned carts, receipts, shipping notification, and custom campaigns. Octane AI can also help with customer support by automatically answering questions sent in by individuals.
"If you are presenting your customers multiple options or different use products, this is a great way to remove confusion from the shopping experience and help them customize their purchase to their own preferences."
“We want to be communicating with our customers, engaging with them like we're in a relationship, which we are."
“Octane AI has enabled us to talk to over 10,000 of our customers and has grown our revenue online by about 14%.”
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