“We opened a door for this change, offering more communication channels with a speed that was impossible before. That's why we created Sofia, which supports those who need an upfront service on the website, app, Facebook Messenger, and WhatsApp.”

“Aivo caught our attention by offering an omnichannel solution in a simple and uncomplicated way, training tools, a platform with several features to create and improve customer experience, and a support team available to help us with questions, as well as consulting services to ensure the bot’s continuous improvement.”