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“When we talk about support, we are talking about being able to express ourselves, being heard and understood. Although we don’t know what support will be like in the coming years, we believe that it will continue in this line; automated but always humanized.”
“When looking for a virtual assistant, the main characteristics we were looking for were simplicity, flexibility and management autonomy.”
Genesys is a leading provider of customer service and contact center solutions. With more than 2,000 customers in 80 countries, Genesys software directs more than 100 million interactions every day …
Intercom offers the world’s leading business messaging platform that delivers real time contextual communications to drive growth at every stage of the customer lifecycle. Intercom is the first to bring …
Ada's AI-powered platform enables enterprise businesses around the world to automate an incredible customer experience that saves time, reduces cost, and strengthens support. Their industry-leading clients like Telus, Upwork and …
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