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"Out of everyone who contacts Marisol, only 14% of them need to be transferred to a consultant. The rest are getting an effective solution on the same channel and in the same session, which is a sign of success for us."
"We seek to provide our customers with speed and accuracy. We like answering their questions without the red tape. After several meetings, we understood that Aivo was able to deliver what we needed and even more."
Genesys is a leading provider of customer service and contact center solutions. With more than 2,000 customers in 80 countries, Genesys software directs more than 100 million interactions every day …
LivePerson, Inc. offers a cloud based platform that enables businesses to proactively connect in real time with customers via chat, voice, and content delivery at the right time, through the …
Cognigy is recognized as a Leader in the 2022 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms, as well as the IDC MarketScape for worldwide General-Purpose Conversational AI Platforms 2021. …
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