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“Aivo caught our attention by offering an omnichannel solution in a simple and uncomplicated way, training tools, a platform with several features to create and improve customer experience, and a support team available to help us with questions, as well as consulting services to ensure the bot’s continuous improvement.”
“We worked very hard on the WhatsApp project. Our channels were already easily accessible, but WhatsApp is even easier, as it is a very common tool nowadays, with wide availability, and we don't have to teach the customer how to use it. This shortens our abandonment queue, and the analyst can handle up to three simultaneous chats.”
Ada's AI-powered platform enables enterprise businesses around the world to automate an incredible customer experience that saves time, reduces cost, and strengthens support. Their industry-leading clients like Telus, Upwork and Shopify, trust them to harmonize humans and AI to deliver instant, empathic, and effortless customer engagement.
Dialogflow gives users new ways to interact with your product by building engaging voice and text-based conversational interfaces powered by AI. Connect with users on the Google Assistant, Amazon Alexa, Facebook Messenger, and other popular platforms and devices.
Zendesk is a service-first CRM company that builds software designed to improve customer relationships and provide the best customer experience. The Zendesk Support Suite allows your business to have natural conversations with your customers, without letting them feel what’s going on behind the scenes. It’s sophisticated enough to meet complex needs and simple enough to let you get up and running immediately.
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