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“We decided to incorporate artificial intelligence because the university educates through technologies. It means that adding this tool enhances the student’s experience.”
“AgentBot allowed us to overcome a great challenge: to be able to give so many students personalized support. It is assertive; it gives the right answer to the right person, 24 hours a day, 365 days a year.”
Genesys is a leading provider of customer service and contact center solutions. With more than 2,000 customers in 80 countries, Genesys software directs more than 100 million interactions every day …
LivePerson, Inc. offers a cloud based platform that enables businesses to proactively connect in real time with customers via chat, voice, and content delivery at the right time, through the …
Zendesk is a service-first CRM company that builds software designed to improve customer relationships and provide the best customer experience. The Zendesk Support Suite allows your business to have natural …
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