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"Out of everyone who contacts Marisol, only 14% of them need to be transferred to a consultant. The rest are getting an effective solution on the same channel and in the same session, which is a sign of success for us."
“When we talk about support, we are talking about being able to express ourselves, being heard and understood. Although we don’t know what support will be like in the coming years, we believe that it will continue in this line; automated but always humanized.”
Dialogflow gives users new ways to interact with your product by building engaging voice and text-based conversational interfaces powered by AI. Connect with users on the Google Assistant, Amazon Alexa, Facebook Messenger, and other popular platforms and devices.
Instabot.io is a chatbot that increases conversion where you are already interacting with your users - via your website, mobile app or email. You can build, integrate, and launch Instabot into your campaigns quickly. Combine user responses from the chatbot along with information from your CRM, inventory systems, website and more to see rich analytics, edit your bot on the fly and improve your conversion ROI. Make the most of bots by leveraging them within your existing platforms.
Vergic helps people enjoy more personal, engaging and efficient experiences online. They deliver an easy to integrate Digital Engagement Platform, allowing brands & organisations to engage with customers through AI/BOT supported messaging and collaboration tools.
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