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“We opened a door for this change, offering more communication channels with a speed that was impossible before. That's why we created Sofia, which supports those who need an upfront service on the website, app, Facebook Messenger, and WhatsApp.”
“Answering questions used to take up so much time. This new possibility helped us get rid of the stress generated by that. Plus, our recipients get fast answers and I have more time to be more strategic with my actions and activities.”
Genesys is a leading provider of customer service and contact center solutions. With more than 2,000 customers in 80 countries, Genesys software directs more than 100 million interactions every day …
Zendesk is a service-first CRM company that builds software designed to improve customer relationships and provide the best customer experience. The Zendesk Support Suite allows your business to have natural …
Cognigy is recognized as a Leader in the 2022 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms, as well as the IDC MarketScape for worldwide General-Purpose Conversational AI Platforms 2021. …
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