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  • 4.8 / 5.0 (194)
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Read 20 Amazon Lex reviews and testimonials from customers, explore 5 case studies and customer success stories, and watch 1 customer videos to see why companies chose Amazon Lex as their AI Chatbot Software

Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions. With Amazon Lex, the same deep learning technologies that power Amazon Alexa are now available to any developer.

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Customer Rating Review Scorebased on 971 reference ratings
4.8/5.0 (971)

20Testimonials

  • “With our combined human resources and our new Intelligent Assistant, we continue to strive for fast, excellent customer service for vacation rental guests. With RedAwning growing by over 3 times, year over year, technology like this allows us to propel ourselves forward, and support our reservation and guest services teams, while maintaining the highest quality of service for our valued customers and property managers."

    Tim ChoateChief Executive Officer
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5 Case Studies

  • City of John’s Creek - Customer Case Study

    Nick O’DayChief Data Officer
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1 Customer Videos

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Additional Amazon Lex Information & Resources

Read Amazon Lex Reviews, Testimonials & Customer References from 20 real Amazon Lex customers.

Browse Amazon Lex Case Studies, Customer Success Stories, & Customer References from 5 businesses that use Amazon Lex.

Watch Amazon Lex Customer Videos to learn why 1 businesses chose Amazon Lex.

FeaturedCustomers has 1,894,221+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.