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Read 20 Amazon Lex reviews and testimonials from customers, explore 5 case studies and customer success stories, and watch 1 customer videos to see why companies chose Amazon Lex as their AI Chatbot Software

Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions. With Amazon Lex, the same deep learning technologies that power Amazon Alexa are now available to any developer.

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Customer Rating Review Scorebased on 815 reference ratings
4.8/5.0 (815)

20Testimonials

  • "We are excited about utilizing evolving speech recognition and natural language processing technology to enhance the lives of our customers. Amazon Lex represents a great opportunity for us to deliver a better experience to our patients. Everything we do at OhioHealth is ultimately about providing the right care to our patients at the right time and in the right place. Amazon Lex’s next generation technology and the innovative applications we are developing using it will help provide an improved customer experience. We are just scratching the surface of what is possible.”

    Michael KrouseSenior Vice President Operational Support
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5 Case Studies

  • Building an omnichannel Q&A chatbot with Amazon Connect, Amazon Lex, Amazon Kendra, and the open-source QnABot project

    Michael WidellVP of Operations
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1 Customer Videos

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Additional Amazon Lex Information & Resources

Read Amazon Lex Reviews, Testimonials & Customer References from 20 real Amazon Lex customers.

Browse Amazon Lex Case Studies, Customer Success Stories, & Customer References from 5 businesses that use Amazon Lex.

Watch Amazon Lex Customer Videos to learn why 1 businesses chose Amazon Lex.

FeaturedCustomers has 1,826,026+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.