Amazon Lex Testimonials

"Amazon Connect has played a key role in improving both the customer service and sales experiences across Square. Along with Amazon Lex and AWS Lambda, Amazon Connect helped change the way we engage with our customers by more efficiently getting them to the information they seek. We know we can rely on Amazon Connect since it is built on the AWS’ backbone, and it easily integrates with the other Amazon Cloud services we utilize. Since launching Amazon Connect, we've repeatedly heard from both customers and employees that they prefer this experience over our previous platform."

“The AHA engages nearly 1 million participants, nationwide, through our premier Heart Walk events to further our mission of saving lives. The world is rapidly changing and we are constantly rethinking traditional approaches to reach people at the pace that they live their everyday lives. We used Amazon Lex’s AI technology to streamline the registration process so prospective Heart Walk participants can use their natural voice to easily register through heartwalk.org. We are committed to the role that technology plays in enabling consumers, patients, and physicians to achieve better health outcomes and to further the mission of the AHA.”