Amazon Lex Testimonials

“Rubrik is built with an API-first architecture that allows Rubrik’s voice-activated user experience to easily integrate with Amazon Lex. With Rubrik Roxie, a conversational voice-based console, our customers will be able to interact with the Rubrik cluster instantly to gain real-time insight on their data across their entire infrastructure on data management, compliance, and capacity utilization on-demand, and find and recover data in seconds by simply speaking to the Rubrik cluster.”

“GE Appliances processes millions of minutes of customer calls a month. Using Amazon Connect, Amazon Lex, and Amazon Polly, we can automate simple tasks such as looking up product information, taking down customer details, and answering common questions before an agent answers. This in turn helps us give back time, the most precious commodity, to our consumers. We added Amazon Transcribe to create call transcripts for automated analysis to continuously improve the process.”