yellow.ai is the World’s Leading Conversational CX Automation Platform, recognized by Gartner, IDC & G2 Crowd as a leader. yellow.ai brings the best of AI and Human intelligence together, to automate Customer Experience for large brands and enterprises.
“A major chunk of the incoming volume is handled by the bot itself. Only interactions which absolutely require human interactions are routed to the operations team. This has increased efficiency multi-folds.”
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