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Forethought Case Studies

  • Kickfin Achieves 72% Self-Serve Rate with Forethought

  • Partnering With a Leader in the Local Services Marketplace to Improve Their Support Operations

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    4.7 / 5.0
    Customer References25 total
    About

    Born Digital is digitalizing overall customer care, experience, and interaction by covering all channels using AI. They created virtual assistants, which they first learned to speak in local languages and gradually added other global languages as well. Their product covers all channels such as calls, email, and chat. In addition, it creates analytical dashboards for all customer interactions which helps to improve the customer experience - ALL-IN-ONE PLATFORM.

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    4.7 / 5.0
    Customer References20 total
    About

    Inkeep helps with every step of support: AI assistant for users, a copilot for your support team, and reports on content gaps. Turn your content into an AI chatbot for your users and copilot for your support team. Compatible with any support or documentation platform. Getting started is as easy as providing a link to your site.

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    4.7 / 5.0
    Customer References19 total
    About

    Kodif is action-first AI platform enables CX teams to build intelligent automation across any digital channel - reducing ticket volume, improving resolution speed and accuracy, and unlocking new revenue and retention opportunities through personalized customer journeys.

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