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TheLoops

Read 8 TheLoops reviews and testimonials from customers, explore 3 case studies and customer success stories, and watch 5 customer videos to see why companies chose TheLoops as their AI Customer Service Software

TheLoops is an intelligent AI platform that boosts CX team productivity with real-time insights, automation, and predictive analytics. Top brands use TheLoops to: Optimize agent performance with AI Copilot and Support QA. Automate workflows for smarter routing and workload management.

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  • 8 Testimonials View
  • 3 Case Studies View
  • 5 Customer Videos View
Customer Rating Review Score based on 184 reference ratings
4.8/5.0 (184)
  • Winter 2026 Rising Star AI Customer Service Software
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8Testimonials

  • “AI Alchemy: Transforming Complex Support Into Streamlined Solutions.”

    Kartik Yegneshwar VP of Global Support

  • "TheLoops widget in Jira provides my agents with insights and recommendations to action on—leading to low effort resolutions that drive productivity. Their AI engine pulls the right knowledge articles for …

    Hanis Khaidir Director of Support

  • “Partnering with my peers involves using data to support their goals. Thanks to TheLoops, we’re able to extract data very efficiently and accurately, with minimal guessing. This clarity makes it …

    Genady Rashkovan Vice President of Support
7 more testimonials currently locked

3 Case Studies

  • Transforming Customer Support Quality Assurance

    Monika Aufdermauer VP of User Success

  • Gainsight - Customer Case Study

    Kartik Yegneshwar VP of Global Support

  • How Bloomreach Led Their Support Transformation with AI

    Christina Augustine Chief Operating Officer
2 more case studies currently locked

5 Customer Videos

  • How TheLoops AI Provides Augmented Intelligence for his CX Team
    Play Video
    Kartik Yegneshwar VP of Global Support
  • Monika also emphasized just how easy and fast this specific form of AI was to deploy
    Play Video
    Monika Aufdermauer VP of User Success
  • How Bloomreach uses AI at the support front line for support insights to impact customer success
    Play Video
    Christina Augustine Chief Operating Officer
4 more videos currently locked

Additional TheLoops Information & Resources

Read TheLoops Reviews, Testimonials & Customer References from 8 real TheLoops customers.

Browse TheLoops Case Studies, Customer Success Stories, & Customer References from 3 businesses that use TheLoops.

Watch TheLoops Customer Videos to learn why 5 businesses chose TheLoops.

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