Forethought References Capped?

Access even more references from these marketplace competitors

  • 4.8 / 5.0 (1599)
    Verified40+ References
  • 4.8 / 5.0 (1777)
    Premium28+ References
  • 4.8 / 5.0 (1138)
    25+ References

Forethought Case Studies

  • currently locked
  • Reference Rating
    4.7 / 5.0
    Customer References40 total
    About

    AISERA helps make businesses and customers successful by offering consumer-like user experience for support and operations. They have built the world’s first AISM solution for IT, HR, Customer Service, Facilities, and IT/Cloud Operations. With AISERA, organizations can provide a personalized and proactive experience for users by automating the resolution of tasks and actions.

  • Reference Rating
    4.7 / 5.0
    Customer References28 total
    About

    Directly makes on-demand business apps. Fast-growing companies like Pinterest, Lyft and Republic Wireless use Directly's customer service apps to scale support and improve customer experience. Expert users get a smart way to help others, share in the rewards and work on their own terms. Customers get expert help in minutes. Directly integrates with Zendesk, Desk and Salesforce and other leading helpdesk software.

  • Reference Rating
    4.7 / 5.0
    Customer References25 total
    About

    Netomi is the first AI platform for customer service that allows businesses to activate, manage and train AI to automatically resolve tickets, enhance agent productivity and provide a world-class customer experience. They work with global retail, travel & hospitality, telecommunications, finance and insurance companies including WestJet, Nestle and Singtel.