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Fini

Read 5 Fini reviews and testimonials from customers, explore 6 case studies and customer success stories, and watch customer videos to see why companies chose Fini as their AI Customer Service Software

Fini empowers enterprises to effortlessly deploy headless AI agents capable of resolving 80%+ of support tickets with 97% accuracy in over 50 languages—all without writing a single line of code. Their journey began with a mission to transform customer support, inspired by their experience at Uber. Since launching in 2022, they've quickly grown, trusted by global enterprises to streamline operations, delight customers, and empower support teams. Backed by renowned investors including Y Combinator, Matrix Partners, and angels from Uber, Intercom, Softbank, McKinsey, and Twitter, Fini combines deep industry insights with cutting-edge technology. Partner with them and experience the power of AI-driven customer support firsthand.

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Customer Rating Review Score based on 304 reference ratings
4.8/5.0 (304)

5Testimonials

  • “We needed an AI that didn’t just answer tickets but solved problems and really helped people. Fini’s accuracy in complex scenarios was a game-changer for us.”

  • "The Fini team is astoundingly effective in their approach of listening to their customers' concerns and frustrations and building technical solutions within a timely manner to address those concerns. They …

  • “Maggie’s doing very well. She’s accurate in over 90% of the cases. It’s great to see how little tweaks in Knowledge Items can improve her performance further.”

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6 Case Studies

  • How Competing Priorities of Cost and Quality - When Column Tax Required …

  • Quality, Feedback, and Consistency - Path to 95%+ Accuracy

  • How Qogita Scaled E-commerce Support with 88% Ticket Resolution Using Fini

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Additional Fini Information & Resources

Read Fini Reviews, Testimonials & Customer References from 5 real Fini customers.

Browse Fini Case Studies, Customer Success Stories, & Customer References from 6 businesses that use Fini.