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Fini

Read 5 Fini reviews and testimonials from customers, explore 6 case studies and customer success stories, and watch customer videos to see why companies chose Fini as their AI Customer Service Software

Fini empowers enterprises to effortlessly deploy headless AI agents capable of resolving 80%+ of support tickets with 97% accuracy in over 50 languages—all without writing a single line of code. Their journey began with a mission to transform customer support, inspired by their experience at Uber. Since launching in 2022, they've quickly grown, trusted by global enterprises to streamline operations, delight customers, and empower support teams. Backed by renowned investors including Y Combinator, Matrix Partners, and angels from Uber, Intercom, Softbank, McKinsey, and Twitter, Fini combines deep industry insights with cutting-edge technology. Partner with them and experience the power of AI-driven customer support firsthand.

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Customer Rating Review Score based on 178 reference ratings
4.8/5.0 (178)

5Testimonials

  • "For the Techies ⚙️: Our Open Source package, Paramount (stars and PRs welcome!), works as a decorator and records your AI functions in Python into either CSV or a database. …

    Major Public Company

  • “We were skeptical - in financial services, precision and compliance aren't optional, so automation is tricky to get right. We closely watched Fini handle our most sensitive workflows, and it …

    Crystal Head of Customer Experience and Operations

  • “Maggie’s doing very well. She’s accurate in over 90% of the cases. It’s great to see how little tweaks in Knowledge Items can improve her performance further.”

    Clara Girardeau Revenue Operations Manager
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6 Case Studies

  • How Competing Priorities of Cost and Quality - When Column Tax Required …

    Lori McCool Head of Taxpayer Support

  • How Atlas Safely Automated 70% of Key Fintech Support Journeys with FINI

    Crystal Head of Customer Experience and Operations

  • How Qogita Scaled E-commerce Support with 88% Ticket Resolution Using Fini

    Clara Girardeau Revenue Operations Manager
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Additional Fini Information & Resources

Read Fini Reviews, Testimonials & Customer References from 5 real Fini customers.

Browse Fini Case Studies, Customer Success Stories, & Customer References from 6 businesses that use Fini.

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