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Netomi

Read 16 Netomi reviews and testimonials from customers, explore 10 case studies and customer success stories, and watch 1 customer videos to see why companies chose Netomi as their AI Chatbot Software

Netomi is the first AI platform for customer service that allows businesses to activate, manage and train AI to automatically resolve tickets, enhance agent productivity and provide a world-class customer experience. They work with global retail, travel & hospitality, telecommunications, finance and insurance companies including WestJet, Nestle and Singtel.

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  • 16 Testimonials View
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Customer Rating Review Score based on 1353 reference ratings
4.8/5.0 (1353)
  • Winter 2026 Market Leader AI Customer Service Software
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16Testimonials

  • "We had hard integration requirements and the whole team has been nothing but stellar in supporting us with a solutions-oriented mindset. I can imagine that some of our requests were …

    Ben Terrill Director, Customer Experience

  • “Netomi’s AI capabilities enable true personalized HR support for MGM Resorts’ 63,000+ team members around policies, benefits, payments, training, and insurance. I’m excited by Netomi’s role in helping us leverage …

    Jyoti Chopra Chief Human Resources Officer

  • “Here at EBANX, we are highly committed to delivering the best experience possible in the purchase journey, endto-end. Within the Customer Service structure, we created self-service solutions that helped scale …

    Jefferson Paniago Product Design Manager
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10 Case Studies

  • WestJet takes the guest experience up a notch with Netomi’s powerful AI

    Alfredo Tan Chief Digital officer

  • Singtel raises the bar for telecom customer service with Netomi’s powerful AI

  • How Harry Rosen Resolves 70% of Tickets with Netomi's AI

    Ian Rosen President
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1 Customer Videos

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Additional Netomi Information & Resources

Read Netomi Reviews, Testimonials & Customer References from 16 real Netomi customers.

Browse Netomi Case Studies, Customer Success Stories, & Customer References from 10 businesses that use Netomi.

Watch Netomi Customer Videos to learn why 1 businesses chose Netomi.

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