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Netomi

Read 16 Netomi reviews and testimonials from customers, explore 10 case studies and customer success stories, and watch 1 customer videos to see why companies chose Netomi as their AI Chatbot Software

Netomi is the first AI platform for customer service that allows businesses to activate, manage and train AI to automatically resolve tickets, enhance agent productivity and provide a world-class customer experience. They work with global retail, travel & hospitality, telecommunications, finance and insurance companies including WestJet, Nestle and Singtel.

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  • 16 Testimonials View
  • 10 Case Studies View
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Customer Rating Review Score based on 1420 reference ratings
4.8/5.0 (1420)
  • Winter 2026 Market Leader AI Customer Service Software
    Press Release Report

16Testimonials

  • "The tools that will drive transformation are those built, verified, and refined AI solutions that ensure absolute reliability in how you engage with your customers."

    Jeffrey Katzenberg WndrCo

  • “Netomi’s AI capabilities enable true personalized HR support for MGM Resorts’ 63,000+ team members around policies, benefits, payments, training, and insurance. I’m excited by Netomi’s role in helping us leverage …

    Jyoti Chopra Chief Human Resources Officer

  • “We wanted a solution that helps to take some of the heavy lifting from our support agents during our busiest times. [Our AI-powered virtual agent] Sarah does that, and more. …

    Greta Zubrutė - Barčienė Head of Customer Support
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10 Case Studies

  • How Harry Rosen Resolves 70% of Tickets with Netomi's AI

    Ian Rosen President

  • EBANX Keeps Pace with the Latin American eCommerce Boom

    Jefferson Paniago Product Design Manager

  • How Netomi Revolutionized Email Support to automatically deflect thousands of tickets every …

    Stephen Ryan Customer Service Manager
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1 Customer Videos

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Additional Netomi Information & Resources

Read Netomi Reviews, Testimonials & Customer References from 16 real Netomi customers.

Browse Netomi Case Studies, Customer Success Stories, & Customer References from 10 businesses that use Netomi.

Watch Netomi Customer Videos to learn why 1 businesses chose Netomi.

FeaturedCustomers has 1,924,476+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.