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Netomi is the first AI platform for customer service that allows businesses to activate, manage and train AI to automatically resolve tickets, enhance agent productivity and provide a world-class customer experience. They work with global retail, travel & hospitality, telecommunications, finance and insurance companies including WestJet, Nestle and Singtel.
"We're automating resolutions to the mundane tasks that led to a significant volume of calls to our social care team and call centers. We've seen an immediate, measurable impact across the key measures that are critical to our business, including an over 500% increase in engagement and deflecting over 50% of the work that used to be managed by our social care team."
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Browse Netomi Case Studies, Customer Success Stories, & Customer References from 10 businesses that use Netomi.
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