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Netomi

Read 16 Netomi reviews and testimonials from customers, explore 10 case studies and customer success stories, and watch 1 customer videos to see why companies chose Netomi as their AI Chatbot Software

Netomi is the first AI platform for customer service that allows businesses to activate, manage and train AI to automatically resolve tickets, enhance agent productivity and provide a world-class customer experience. They work with global retail, travel & hospitality, telecommunications, finance and insurance companies including WestJet, Nestle and Singtel.

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  • 16 Testimonials View
  • 10 Case Studies View
  • 1 Customer Videos View
Customer Rating Review Score based on 1380 reference ratings
4.8/5.0 (1380)
  • Winter 2026 Market Leader AI Customer Service Software
    Press Release Report

16Testimonials

  • "We had hard integration requirements and the whole team has been nothing but stellar in supporting us with a solutions-oriented mindset. I can imagine that some of our requests were …

    Ben Terrill Director, Customer Experience

  • "The tools that will drive transformation are those built, verified, and refined AI solutions that ensure absolute reliability in how you engage with your customers."

    Jeffrey Katzenberg WndrCo

  • "Netomi has been a lifesaver for our small support team, which was drowning in support tickets! With Netomi, our agents can focus on the interactions with our customers that matter …

    Lydia Waterson Customer Service Supervisor
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10 Case Studies

  • Solving the Simplex(ities) of Customer Service

    Greta Zubrutė - Barčienė Head of Customer Support

  • Aventon Bolts Ahead with Customer Support, With Rapid Results

    Lydia Waterson Customer Service Supervisor

  • WestJet takes the guest experience up a notch with Netomi’s powerful AI

    Alfredo Tan Chief Digital officer
9 more case studies currently locked

1 Customer Videos

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Additional Netomi Information & Resources

Read Netomi Reviews, Testimonials & Customer References from 16 real Netomi customers.

Browse Netomi Case Studies, Customer Success Stories, & Customer References from 10 businesses that use Netomi.

Watch Netomi Customer Videos to learn why 1 businesses chose Netomi.

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