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Netomi

Read 16 Netomi reviews and testimonials from customers, explore 10 case studies and customer success stories, and watch 1 customer videos to see why companies chose Netomi as their AI Chatbot Software

Netomi is the first AI platform for customer service that allows businesses to activate, manage and train AI to automatically resolve tickets, enhance agent productivity and provide a world-class customer experience. They work with global retail, travel & hospitality, telecommunications, finance and insurance companies including WestJet, Nestle and Singtel.

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  • 16 Testimonials View
  • 10 Case Studies View
  • 1 Customer Videos View
Customer Rating Review Score based on 1314 reference ratings
4.8/5.0 (1314)
  • Winter 2026 Market Leader AI Customer Service Software
    Press Release Report
  • 2024 Top Rated Software Award

16Testimonials

  • "We needed a highly customizable AI chatbot that integrates with Zendesk and one that could speak in the native language of our global customer base. We had an incredibly high …

    Jose Maria Fernandez Del Vallado Director of Customer Experience

  • “One of the nightmares we had was a huge backlog of around 3,000 tickets, now, with Netomi, we have less than 50. Netomi stood out because of its people, and …

    Reuben Magbanua Director of Customer Care

  • "With Netomi’s ‘Sanctioned AI’ platform, DraftKings was able to effectively deploy a Virtual Assistant that could handle the massive spikes in volume during the Super Bowl while staying within brand …

    Paul Liberman President, CTO, Co-Founder
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10 Case Studies

  • Megabus drives its customer experience forward with AI

    Latisha Bray Head of Customer Support

  • Zinus Customer Support Team Scales to Meet Pandemic-Era Demands

    Reuben Magbanua Director of Customer Care

  • How Harry Rosen Resolves 70% of Tickets with Netomi's AI

    Ian Rosen President
9 more case studies currently locked

1 Customer Videos

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Additional Netomi Information & Resources

Read Netomi Reviews, Testimonials & Customer References from 16 real Netomi customers.

Browse Netomi Case Studies, Customer Success Stories, & Customer References from 10 businesses that use Netomi.

Watch Netomi Customer Videos to learn why 1 businesses chose Netomi.

FeaturedCustomers has 1,897,823+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.