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Netomi

Read 16 Netomi reviews and testimonials from customers, explore 10 case studies and customer success stories, and watch 1 customer videos to see why companies chose Netomi as their AI Chatbot Software

Netomi is the first AI platform for customer service that allows businesses to activate, manage and train AI to automatically resolve tickets, enhance agent productivity and provide a world-class customer experience. They work with global retail, travel & hospitality, telecommunications, finance and insurance companies including WestJet, Nestle and Singtel.

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  • 16 Testimonials View
  • 10 Case Studies View
  • 1 Customer Videos View
Customer Rating Review Score based on 1468 reference ratings
4.8/5.0 (1468)
  • Winter 2026 Market Leader AI Customer Service Software
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16Testimonials

  • "We didn't hire any extra agents last holiday season. The AI was that good."

    Ian Rosen Vice President of Digital

  • “We just launched a new Agentic AI capability. Let’s be honest… chatbots are terrible in any industry. Especially for something complicated like an airline, they’re hard to do right. Generative …

    Jason Birnbaum Chief Information Officer

  • "We had hard integration requirements and the whole team has been nothing but stellar in supporting us with a solutions-oriented mindset. I can imagine that some of our requests were …

    Ben Terrill Director, Customer Experience
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10 Case Studies

  • Aventon Bolts Ahead with Customer Support, With Rapid Results

    Lydia Waterson Customer Service Supervisor

  • How Harry Rosen Resolves 70% of Tickets with Netomi's AI

    Ian Rosen President

  • Zinus Customer Support Team Scales to Meet Pandemic-Era Demands

    Reuben Magbanua Director of Customer Care
9 more case studies currently locked

1 Customer Videos

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Additional Netomi Information & Resources

Read Netomi Reviews, Testimonials & Customer References from 16 real Netomi customers.

Browse Netomi Case Studies, Customer Success Stories, & Customer References from 10 businesses that use Netomi.

Watch Netomi Customer Videos to learn why 1 businesses chose Netomi.

FeaturedCustomers has 1,985,208+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.