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Netomi

Read 16 Netomi reviews and testimonials from customers, explore 10 case studies and customer success stories, and watch 1 customer videos to see why companies chose Netomi as their AI Chatbot Software

Netomi is the first AI platform for customer service that allows businesses to activate, manage and train AI to automatically resolve tickets, enhance agent productivity and provide a world-class customer experience. They work with global retail, travel & hospitality, telecommunications, finance and insurance companies including WestJet, Nestle and Singtel.

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  • 16 Testimonials View
  • 10 Case Studies View
  • 1 Customer Videos View
Customer Rating Review Score based on 1408 reference ratings
4.8/5.0 (1408)
  • Winter 2026 Market Leader AI Customer Service Software
    Press Release Report

16Testimonials

  • “Here at EBANX, we are highly committed to delivering the best experience possible in the purchase journey, endto-end. Within the Customer Service structure, we created self-service solutions that helped scale …

    Jefferson Paniago Product Design Manager

  • "We needed a highly customizable AI chatbot that integrates with Zendesk and one that could speak in the native language of our global customer base. We had an incredibly high …

    Jose Maria Fernandez Del Vallado Director of Customer Experience

  • "Implementing Netomi during COVID-19 relieved us of a lot of ‘ghost volume’ as our AI chatbot was able to answer the first level of customer inquiries around cancellations and rescheduling, …

    Latisha Bray Head of Customer Support
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10 Case Studies

  • Aura Empowers Its Customers & Agents by Deflecting 75% Chat Tickets

    Amy Chernov Sr Director, Customer Success

  • Solving the Simplex(ities) of Customer Service

    Greta Zubrutė - Barčienė Head of Customer Support

  • How Harry Rosen Resolves 70% of Tickets with Netomi's AI

    Ian Rosen President
9 more case studies currently locked

1 Customer Videos

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Additional Netomi Information & Resources

Read Netomi Reviews, Testimonials & Customer References from 16 real Netomi customers.

Browse Netomi Case Studies, Customer Success Stories, & Customer References from 10 businesses that use Netomi.

Watch Netomi Customer Videos to learn why 1 businesses chose Netomi.

FeaturedCustomers has 1,911,840+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.