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Netomi

Read 16 Netomi reviews and testimonials from customers, explore 10 case studies and customer success stories, and watch 1 customer videos to see why companies chose Netomi as their AI Chatbot Software

Netomi is the first AI platform for customer service that allows businesses to activate, manage and train AI to automatically resolve tickets, enhance agent productivity and provide a world-class customer experience. They work with global retail, travel & hospitality, telecommunications, finance and insurance companies including WestJet, Nestle and Singtel.

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  • 16 Testimonials View
  • 10 Case Studies View
  • 1 Customer Videos View
Customer Rating Review Score based on 1354 reference ratings
4.8/5.0 (1354)
  • Winter 2026 Market Leader AI Customer Service Software
    Press Release Report

16Testimonials

  • “We wanted a solution that helps to take some of the heavy lifting from our support agents during our busiest times. [Our AI-powered virtual agent] Sarah does that, and more. …

    Greta Zubrutė - Barčienė Head of Customer Support

  • “We just launched a new Agentic AI capability. Let’s be honest… chatbots are terrible in any industry. Especially for something complicated like an airline, they’re hard to do right. Generative …

    Jason Birnbaum Chief Information Officer

  • "The tools that will drive transformation are those built, verified, and refined AI solutions that ensure absolute reliability in how you engage with your customers."

    Jeffrey Katzenberg WndrCo
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10 Case Studies

  • Zinus Customer Support Team Scales to Meet Pandemic-Era Demands

    Reuben Magbanua Director of Customer Care

  • Singtel raises the bar for telecom customer service with Netomi’s powerful AI

  • Solving the Simplex(ities) of Customer Service

    Greta Zubrutė - Barčienė Head of Customer Support
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1 Customer Videos

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Additional Netomi Information & Resources

Read Netomi Reviews, Testimonials & Customer References from 16 real Netomi customers.

Browse Netomi Case Studies, Customer Success Stories, & Customer References from 10 businesses that use Netomi.

Watch Netomi Customer Videos to learn why 1 businesses chose Netomi.

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