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"Implementing Netomi during COVID-19 relieved us of a lot of ‘ghost volume’ as our AI chatbot was able to answer the first level of customer inquiries around cancellations and rescheduling, which allowed our team to focus on the higherlevel inquiries."
“One of the nightmares we had was a huge backlog of around 3,000 tickets, now, with Netomi, we have less than 50. Netomi stood out because of its people, and ability to support both chat and email…Netomi is our AI dream solution.”
Intercom offers the world’s leading business messaging platform that delivers real time contextual communications to drive growth at every stage of the customer lifecycle. Intercom is the first to bring …
Forethought is a Silicon Valley software company founded by a team of Dropbox, Palantir, and Autonomy alumni in 2017. Their mission is to enable everyone to become a genius at …
Zendesk is a service-first CRM company that builds software designed to improve customer relationships and provide the best customer experience. The Zendesk Support Suite allows your business to have natural …
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