105 SendGrid Testimonials

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  • "When looking for an email solution for our growing business, we compared SendGrid against all of the well-known email providers, and in the end found that SendGrid was the optimal solution for a high-growth start-up like ours. We have found SendGrid to be easy, scalable, cost-effective, and flexible."

  • “This is far and away the best email provider I have used. It’s really easy to use, we haven't had any problems, and it frees up our engineers’ time to focus on our product."

  • “From the beginning, SendGrid has displayed a rare blend of fexibility and reliability that provides the basis for stellar support to our customers. The fact that it didn’t matter to them that we were a startup, coupled with their willingness to go out of the way and provide tailored solutions shows their professionalism and maturity in supporting the startup ecosystem. We look forward to a continued partnership with them, not just as a customer, but more as thought leaders, collaborating towards a shared goal of ensuring better communication between businesses and their customers.”

  • "For Ibotta, SendGrid is more than just an email vendor–our SendGrid team is more of an extension of Ibotta’s own marketing automation team. They are the deliverability experts that can help us scale our email communication program with the rapid growth of our user base."

  • "I would definitely recommend Twilio SendGrid. I enjoy the tools and the Implementation Services team has ensured that we launch our new program without a hitch with every question or issue being met with quickness and expertise."

  • “[With sendgrid,] we no longer think about servers and hardware or wonder if our emails are reaching our users. Instead, we’re focused on improving our community and increasing our online trades making sendgrid’s cost and value a winning solution for us.“

  • "Twilio SendGrid has public API documentation and extensive references. Because of these resources, development took around three to four months and progressed smoothly. The UI is very simple to use—it’s easy to view performance reports and check operation status."

  • "New methods of communication are appearing every day, and we believe channels for communicating reservation, airport, and boarding information will continue to change. We want to keep improving our customer experience to ensure customers receive information via the right channels. We have had no issues using Twilio SendGrid to send emails—it has operated reliably. We intend to continue using the high-performing email service and Twilio's uniquely flexible expansion abilities to create new communication channels for our customers."

  • "Multimedium aims to create a rich user experience and a high conversion rate in every single product. Email plays a crucial role in empowering online sales strategies, and remains a powerful tool to engage users in our online applications."

  • "As a startup it's impossible for us to have really drilled-down expertise in email. We needed a partner and consultant like the services offered by SendGrid to give us expertise in email deliverability. Twilio SendGrid allows us to focus on the important things, like sourcing wines and merchandising, rather than email."

  • “Our continued growth depends on the ability of both SendGrid and Balihoo to scale and evolve with us. Since becoming a SendGrid customer in 2011, our sending has steadily grown each month from hundreds of emails into the millions through our subusers and across multiple IPs. SendGrid and Twilio have been able to scale alongside us every step of the way.”

  • "Our entire application sits on top of SendGrid and they are doing an exceptional job of managing our email infrastructure and delivery needs. Since switching to SendGrid, performance has been outstanding, plus they have an entire team dedicated to email; expertise we couldn’t afford to staff in our organization. With SendGrid, we can focus on our core product because we know that once we hand it off to SendGrid, the process will be flawless and our emails will get delivered."

  • "Our clients are very active with launching email campaigns announcing new products and re-engaging users. Email campaigns generate constant website traffic for our clients, which generates revenue."

  • “Twilio SendGrid's powerful APIs are flexible and well-documented, allowing us to customize our email program to fit our needs. Now we're spending less development time on email delivery so that we can focus on innovating our product.”

  • “Keeping confirmation and reminder emails out of spam folders is absolutely critical to us, our customers and to our customers’ customers. Since moving our email to SendGrid, both our delivery and response rates have dramatically improved. We particularly value our newfound ability to understand our delivery status and the ability for our customer support team to focus on more important business drivers for our company.”