105 SendGrid Testimonials

"As a direct result of using SendGrid, our delivery and response metrics doubled leading to a revenue increase of 20%. We now have more time to concentrate on winning more business and delighting our customers instead of worrying about email delivery thanks the stellar team at SendGrid."

“We had a great team of engineers that built the engine for foursquare, but their expertise was in the application, not email deliverability. Before partnering with SendGrid, we didn’t have deliverability experts on hand to diagnose and prevent email deliverability issues like blacklisting, and with no alert system in place we were spending valuable cycles reacting to deliverability failures instead focusing on innovation to our core product.”

"We could build our own email infrastructure, but why? SendGrid provides us with a really great tool that has effectively transformed our email program. Their webhooks, APIs, and overall platform saved us a great deal of time and money. They helped us improve our reputation and resolved our past delivery issues earning us a delivery rate of 99%. Plus, their responsiveness to our needs and questions has made SendGrid a strong ally for the HiringThing team."

"We realized that there was a big opportunity in helping clients understand the value of follow up. Email is the perfect channel for sending these messages to the right people at the right time."

“We have a very loyal customer base, and we want to make sure our communications are very relevant. We want our email messages to fit our readers, so we make sure they can trust us. Sendgrid assists with our goals of high engagement and driving people back to the app by delivering essential emails.”

"For Ibotta, SendGrid is more than just an email vendor–our SendGrid team is more of an extension of Ibotta’s own marketing automation team. They are the deliverability experts that can help us scale our email communication program with the rapid growth of our user base."

"Email is a foundational component to the apps that we build. In addition to notifications, we send account verification emails to confirm a user’s registration to our client’s app. These are crucial to onboarding users, and it’s really important that we do that successfully."

"There’s a long chain of different actions and functions that contribute to notifying fans when artists announce a new show. A lot of things from point A to point B can break. In our experience, SendGrid is never one of those things. As a small team that sends email to so many users, it’s important things don’t catch on fire."

“Our continued growth depends on the ability of both SendGrid and Balihoo to scale and evolve with us. Since becoming a SendGrid customer in 2011, our sending has steadily grown each month from hundreds of emails into the millions through our subusers and across multiple IPs. SendGrid and Twilio have been able to scale alongside us every step of the way.”

"Email operations is integral to the success of our business, but it’s not an area in which we want to dedicate an extraordinary amount of time, money and resources. My previous experience with the challenges of managing in‐house servers and deliverability highlighted the need to employ outsourced mail services focused solely on the delivery of our messages right from the start. With SendGrid, we found a solution that provides us with the tools and services we need so we can focus on growing the business without distraction."

"For our small team, a third-party email management and delivery system made the most sense. We did a good amount of research, but ultimately, SendGrid was the solution that was most recommended by our colleagues and developers. SendGrid has allowed us to be almost entirely hands-off when managing the ins and outs of our email traffic."

"We send a variety of transactional emails including sign-up confirmations, password resets, and assessment hand-in notifications as well as promotional emails to inform our user base about new features and important platform updates."

"I would definitely recommend Twilio SendGrid. I enjoy the tools and the Implementation Services team has ensured that we launch our new program without a hitch with every question or issue being met with quickness and expertise."

"SendGrid helped transform us into a more customer-centric business. Armed with the right data, every facet of our department now has the tools and information to tailor their communications to our customers accordingly. Even our customer service is now viewed as a valuable marketing vehicle. Every staff member happily uses SendGrid because it helps them do their jobs more effectively while maximizing the experience for our customers."

"We calculated that if we even got only 1,000 more people to open everyday because of our engagement, it pays for itself and more. It’s a small expense for a potential huge return."