“They just didn’t understand how much it could help facilitate really immediate, two-way interactions in a way that did not compromise, but enhanced the customer experience, which is really important."

"Twilio’s full range of communication integrations lets us meet customers on their preferred channel with secure, real-time messaging. We’ve seen an increase in both customer loyalty and a 150% uplift in click rates since moving to a more personalized engagement strategy."

“With support from Twilio, we’re able to help our restaurant partners provide great hospitality and service to guests, including guestbook management functionality, table management functionality, guest communications, reporting and payments.”

"We realized that there was a big opportunity in helping clients understand the value of follow up. Email is the perfect channel for sending these messages to the right people at the right time."

“We’re excited to redouble our efforts to push into the healthcare market where we are working with hospitals to stop sepsis.”

“This is far and away the best email provider I have used. It’s really easy to use, we haven't had any problems, and it frees up our engineers’ time to focus on our product."

"Their account management team is responsive and proactive, providing us with the space we need to focus on strategic planning, rather than day to day email management."

“Email drives our business. We’re asking our customers to trust the most the important day of their lives to us. Therefore, we have to make sure every one of our paperless invitations makes it to the inbox. Prior to using SendGrid’s platform, 30% of our emails went undelivered. Now, SendGrid’s …

“I knew, from the beginning, our company couldn’t exist without Twilio."

“We prioritize personalization, cementing the bond between financial institutions and their account holders by acting as a central hub for their financial needs.”

"We currently send a combined average of 12 to 15 million SMS text alerts each month. We anticipate this number will grow exponentially. In fact, we might see a 25 to 50-fold increase in the next few years as our platforms become more widely adopted across our different products."

“Keeping confirmation and reminder emails out of spam folders is absolutely critical to us, our customers and to our customers’ customers. Since moving our email to SendGrid, both our delivery and response rates have dramatically improved. We particularly value our newfound ability to understand our delivery status and the ability …

“With reward fulfillment as an integral part of our business, we wanted to make sure our emails were going out in a timely manner and were being received. SendGrid was able to meet all of our requirements and we were able to see the results.”

“Twilio SendGrid's powerful APIs are flexible and well-documented, allowing us to customize our email program to fit our needs. Now we're spending less development time on email delivery so that we can focus on innovating our product.”

"We use email to drive interest in venture opportunities for everyday angel investors, so it is important for us to make sure those emails are as effective as possible in eliciting a response. Our existing platform didn’t provide the email reporting we needed to optimize our email program. With SendGrid, …