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“We needed to improve our email program quickly, and do it right the first time. Working with sendgrid’s onboarding services team helped us move forward with confidence.”
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"New methods of communication are appearing every day, and we believe channels for communicating reservation, airport, and boarding information will continue to change. We want to keep improving our customer experience to ensure customers receive information via the right channels. We have had no issues using Twilio SendGrid to send …
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"There’s a long chain of different actions and functions that contribute to notifying fans when artists announce a new show. A lot of things from point A to point B can break. In our experience, SendGrid is never one of those things. As a small team that sends email to …
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“With SendGrid data, we can track when emails are opened, which tells us when we’re able to follow up with social retargeting messages—or if they aren’t opened, we can adjust subject lines and try again. SendGrid’s API gives us this ability. It's just well documented and really easy to use.”
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"For VivaReal, SendGrid is to email what Google is to search. You expect it to work and just don’t have to think about it. SendGrid is like that. It just works. You don’t have to waste your time talking everyday to the support team. With SendGrid, we can worry about …
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"We chose SendGrid because it’s a developer-focused company. We knew that with SendGrid we wouldn’t have to worry about delivery issues maintaining our email program. Implementation was easy and we know that we can always reach out or refer to their documentation if we have questions. I look forward to …
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"By taking care of the telecom complexity like sender management and channel scaling Twilio frees us up to focus on what really drives value and creates great experiences for our customers."
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“Email is such a cool part of our product and adds a lot of value. Screen Time sends lots of transactional email for parents and is dependent on the customer engagement, loyalty, and retention that email provides.”
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"Our entire application sits on top of SendGrid and they are doing an exceptional job of managing our email infrastructure and delivery needs. Since switching to SendGrid, performance has been outstanding, plus they have an entire team dedicated to email; expertise we couldn’t afford to staff in our organization. With …
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"On a Friday night—the biggest night for pizza– we can actually sleep well knowing that, with Twilio [SendGrid], everything is handled and our customer support team members will be fine."
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“We knew from day one that Twilio’s solutions were the most qualified because our developers had first-hand experience, knowledge, and success working with them in the past."
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“When I was going through my own healthcare challenges, I had phenomenal staff and facilities, but my own experience managing my care was very frustrating. Not because of the people or the hospital itself, but because they were forcing me to talk to them in a way that wasn’t comfortable, …
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“Regardless of medium, we want the patient communication to be seamless, inclusive of both automated and staff communication. Virtually every interaction we manage with the patient is unique, and this requires a combination of real time data integration, customized message content and timing specific to each individual patient, and intelligent …
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"Email is the heart and soul of our business. It drives meaningful connections between our 1,400,000 donors and teachers, and raises millions of dollars for high-need schools across America. We needed to partner with an email service provider that could ensure the delivery of our transactional emails, with minimal engineering …
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“We needed an email provider who we could look to as a partner rather than just a software vendor, offering us guidance and support to ensure our email campaigns are successful. Twilio SendGrid allows us to have more control over our promotional email program. This, along with reliable delivery at …