105 SendGrid Testimonials

“In the UK there is this thing called Meter Reading Day, where you submit readings so you get accurately charged. This suddenly creates a peak of about 20 times as many calls as on a regularly busy day. With Twilio, we were able to have confidence that every call would connect, work, collect data, and be completely stable.”

"Programmable SMS and SendGrid Email API are core parts of our business, and we would not be able to function without the use of Twilio. Some of our competitors don’t use SMS, and we have customers that have switched to Phenix because we have that immediate communication."

“We wanted to differentiate KrispCall by building a phone system from the ground up that addressed the needs of today’s business teams.”

“Our continued growth depends on the ability of both SendGrid and Balihoo to scale and evolve with us. Since becoming a SendGrid customer in 2011, our sending has steadily grown each month from hundreds of emails into the millions through our subusers and across multiple IPs. SendGrid and Twilio have been able to scale alongside us every step of the way.”

"Email operations is integral to the success of our business, but it’s not an area in which we want to dedicate an extraordinary amount of time, money and resources. My previous experience with the challenges of managing in‐house servers and deliverability highlighted the need to employ outsourced mail services focused solely on the delivery of our messages right from the start. With SendGrid, we found a solution that provides us with the tools and services we need so we can focus on growing the business without distraction."

"Many ecommerce businesses use email as a way to harass a recipient into buying. We have a philosophy that every time a customer opens an email from us, their life can be better: they’re more inspired, more empowered to create something. We’re constantly asking ourselves, what’s in it for the customer? While we mention our products, and email drives a big part of our business, the point is not to get you to buy, but to touch you in a way that you actually care about."

"Twilio SendGrid has been a great partner for Missouri Star, always ensuring that our transactional and marketing deliverability is top notch. Marketing Campaigns has made targeting segments of customers a breeze, and the drag-and-drop templates allow us to create new and uniquely styled emails every time. Whenever questions arise, our Customer Success Manager is quick to respond and help out in any way they can."

“We’ve seen communities alert members of lost pets, dangerous animals, or witnessed crimes. With our partnerships with local public agencies, police forces have come to depend on Nextdoor to get the word out about urgent safety issues. As it has become a go-to communication platform for these agencies, the ability to reach many members quickly—potentially an entire city—is critical.”

"With Marketing Campaigns, we’re free to send targeted one-to-many emails at any scale—from promotional content like new feature announcements to more critical communications like GDPR and Privacy Policy updates."

"We use email to drive interest in venture opportunities for everyday angel investors, so it is important for us to make sure those emails are as effective as possible in eliciting a response. Our existing platform didn’t provide the email reporting we needed to optimize our email program. With SendGrid, we were able to integrate with our systems with a few bits of code and get instant access to the email analytics we needed to help entrepreneurs raise money for their startups."

“At Better, providing a best-in-class customer experience is central in our mission to make homeownership more accessible.”

"We went from spending 20 hours per month administering our own email to 30 minutes per month with SendGrid."

"Working with Twilio SendGrid has been great. We consider email to be a very important part of our offering and want to be a one stop technology shop for galleries. We wouldn’t be able to offer this to clients without their help."

“Octopus Energy set out to put customers at the heart of everything and find innovative ways to combat climate change. Ultimately, Twilio helps us do that, whether through telephony, SMS, or responding to emails. ”

“With reward fulfillment as an integral part of our business, we wanted to make sure our emails were going out in a timely manner and were being received. SendGrid was able to meet all of our requirements and we were able to see the results.”