105 SendGrid Testimonials

"On a Friday night—the biggest night for pizza– we can actually sleep well knowing that, with Twilio [SendGrid], everything is handled and our customer support team members will be fine."

“We prioritize personalization, cementing the bond between financial institutions and their account holders by acting as a central hub for their financial needs.”

"SendGrid helped transform us into a more customer-centric business. Armed with the right data, every facet of our department now has the tools and information to tailor their communications to our customers accordingly. Even our customer service is now viewed as a valuable marketing vehicle. Every staff member happily uses SendGrid because it helps them do their jobs more effectively while maximizing the experience for our customers."

"Multimedium aims to create a rich user experience and a high conversion rate in every single product. Email plays a crucial role in empowering online sales strategies, and remains a powerful tool to engage users in our online applications."

"Integration took 3 lines of code and about 30 seconds."

"We calculated that if we even got only 1,000 more people to open everyday because of our engagement, it pays for itself and more. It’s a small expense for a potential huge return."

"SendGrid helps us deliver on our promise by getting our emails delivered to customer inboxes on time. We now have access to the data and tools we need to ensure our email notifications are being received by our customers and are eliciting a response—all from a pretty slick dashboard. The SendGrid support team is extremely responsive and our conversion rates from the free trial have increased by 12% since making the switch to SendGrid. We’re not only building a strong business with SendGrid’s help, but also saving money and time to boot."

"Email is the heart and soul of our business. It drives meaningful connections between our 1,400,000 donors and teachers, and raises millions of dollars for high-need schools across America. We needed to partner with an email service provider that could ensure the delivery of our transactional emails, with minimal engineering overhead, to support the growth of these relationships between citizen donors and hardworking teachers. SendGrid was the only provider that had the email tools, expertise, and platform flexibility to let us put transactional email infrastructure on autopilot so we could fully focus on product and engineering challenges that are unique to our cause."

“We needed an email provider who we could look to as a partner rather than just a software vendor, offering us guidance and support to ensure our email campaigns are successful. Twilio SendGrid allows us to have more control over our promotional email program. This, along with reliable delivery at scale, has had a profound impact on our teacher and donor engagement.”

“We trust Twilio SendGrid to scale to our use case. We trust that SendGrid will scale to the number of emails we need to send at any given time and that our emails are successfully delivered to our users. When 300,000-400,000 emails are sent per minute, this is very critical."

"Email allows us to reach out directly to our most valuable consumers with relevant information, to help them in their home buying journey. It is a highly effective engagement tool due to its ability to be personalized at a unique individual level."

"Without a strong list hygiene and deliverability strategy, you may not have the chance to get to the next step of the funnel with your customers. With a knowledgeable team focused on deliverability, Twilio SendGrid has helped us measure our campaigns, confirm areas of success, identify areas of improvement, and follow up on key action items thereafter."

“From the beginning, SendGrid has displayed a rare blend of fexibility and reliability that provides the basis for stellar support to our customers. The fact that it didn’t matter to them that we were a startup, coupled with their willingness to go out of the way and provide tailored solutions shows their professionalism and maturity in supporting the startup ecosystem. We look forward to a continued partnership with them, not just as a customer, but more as thought leaders, collaborating towards a shared goal of ensuring better communication between businesses and their customers.”

"When you’re nurturing sales leads, you need a solution that will mature your clients in different ways – email, prospecting, and calling. Email is a critical channel for our clients to take advantage of leads, form relationships, and stay relevant for their customers."

"Our relationship with Twilio SendGrid is a great advantage for us and goes above and beyond for troubleshooting. With the right email services, we don’t have to maintain as much delivery expertise in house."