“Our continued growth depends on the ability of both SendGrid and Balihoo to scale and evolve with us. Since becoming a SendGrid customer in 2011, our sending has steadily grown each month from hundreds of emails into the millions through our subusers and across multiple IPs. SendGrid and Twilio have been able to scale alongside us every step of the way.”
“Personalization is very much an area of focus for us. We‘re just getting started on this journey. our aim is to create truly individual, personalized experiences that help every customer find their version of perfect–from new to unique and everything in between."
“With paid search, we were limited by what we could say on a landing page. Email allows us to reach people on a personal level—to tell a story about another mom’s experience. What parent doesn’t want to better their child’s education? We have that in each email.”
“We’re confident that our critical email campaigns are going to be sent every single time with SendGrid’s simple, but very sophisticated capabilities.”
“Twilio SendGrid’s APIs are very well documented and complete. We’ve been able to build exactly what we want on top of their email platform.”
"Programmable SMS and SendGrid Email API are core parts of our business, and we would not be able to function without the use of Twilio. Some of our competitors don’t use SMS, and we have customers that have switched to Phenix because we have that immediate communication."
“[With sendgrid,] we no longer think about servers and hardware or wonder if our emails are reaching our users. Instead, we’re focused on improving our community and increasing our online trades making sendgrid’s cost and value a winning solution for us.“
"Email allows us to reach out directly to our most valuable consumers with relevant information, to help them in their home buying journey. It is a highly effective engagement tool due to its ability to be personalized at a unique individual level."
"Without a strong list hygiene and deliverability strategy, you may not have the chance to get to the next step of the funnel with your customers. With a knowledgeable team focused on deliverability, Twilio SendGrid has helped us measure our campaigns, confirm areas of success, identify areas of improvement, and follow up on key action items thereafter."
"My favorite thing about Twilio SendGrid is its reliability. I don't often think about it because I know all of our emails going out and it's just taken care of. Email is a problem that’s been solved with Twilio SendGrid."
"SendGrid is an incredible tech solution with a dedicated team that serves as an extension of our organization. Their proactive approach to managing our account helps us avoid potential reputation bottlenecks by troubleshooting and suggesting solutions before anything major happens. As a result, we’ve never had any major issues with our email deliverability. There’s simply no other solution like SendGrid."
"SendGrid has been a very responsive and supportive partner for us in our email program. They have continued to improve their top of the line product offering, which helps us improve our email program for our clients. With SendGrid, we’re confident we’re staying at the cutting edge of the ever changing email landscape."
“I don’t know about you, but if I don't recognize a phone number, I'm not going to pick it up. I've missed healthcare calls in the past because I just don't pick up random calls. I think this feature is going to be useful in terms of increasing engagement, further driving down the cost of care.”
“Email is such a cool part of our product and adds a lot of value. Screen Time sends lots of transactional email for parents and is dependent on the customer engagement, loyalty, and retention that email provides.”
"SendGrid has reduced our team's cognitive load and it has made it easier to scale hardware. The kind of work they're doing for us is unbelievable, and it's definitely saving us money. We're a higher-functioning company as a result."