105 SendGrid Testimonials

“We chose SendGrid because of their strong ties to the start-up and developer communities, demonstrating their commitment to helping businesses like ours succeed. Our delivery rates have soared to 99% and we now have a sound and reliable email infrastructure with robust email delivery and response reporting. Overall, SendGrid gives us deeper insights into our success rates and can scale with us as we grow.”

“Email is such a cool part of our product and adds a lot of value. Screen Time sends lots of transactional email for parents and is dependent on the customer engagement, loyalty, and retention that email provides.”

"Integration took 3 lines of code and about 30 seconds."

"SendGrid helped transform us into a more customer-centric business. Armed with the right data, every facet of our department now has the tools and information to tailor their communications to our customers accordingly. Even our customer service is now viewed as a valuable marketing vehicle. Every staff member happily uses SendGrid because it helps them do their jobs more effectively while maximizing the experience for our customers."

"Using digital communications is critical to engaging customers and building a business online. Working with Twilio SendGrid has allowed Klaviyo to focus on building innovative solutions and not worry about email delivery."

“We’re super confident that our emails will reach our customers using the SendGrid platform. Our account managers are responsive and performance has exceeded our expectations. Today our delivery and response rates are high and we can focus on building a great destination for pet owners, rather than worrying about email delivery. SendGrid is reliable, affordable and a great tool for anyone who relies on email to drive their business.”

“We needed to improve our email program quickly, and do it right the first time. Working with sendgrid’s onboarding services team helped us move forward with confidence.”

"Their account management team is responsive and proactive, providing us with the space we need to focus on strategic planning, rather than day to day email management."

"Email delivery was a pain point that ended up having an easy resolution with SendGrid."

“Before SendGrid, we were relying on archaic tools to track and send emails to our 500,000 subscriber base. Plagued by delivery issues, email throttling prevented us from sending our email in a timely fashion, which made it difficult to time our promotions to drive revenue. With SendGrid, email delivery is flawless. Emails get inboxed within an hour and we can easily track the effectiveness of our campaigns. Our click through rates are between 10-12% and we can directly track £1,000,000 of annual revenue from our daily retail newsletter deployed through SendGrid.”

“We’ve seen communities alert members of lost pets, dangerous animals, or witnessed crimes. With our partnerships with local public agencies, police forces have come to depend on Nextdoor to get the word out about urgent safety issues. As it has become a go-to communication platform for these agencies, the ability to reach many members quickly—potentially an entire city—is critical.”

"With Marketing Campaigns, we’re free to send targeted one-to-many emails at any scale—from promotional content like new feature announcements to more critical communications like GDPR and Privacy Policy updates."

“Email drives our business. We’re asking our customers to trust the most the important day of their lives to us. Therefore, we have to make sure every one of our paperless invitations makes it to the inbox. Prior to using SendGrid’s platform, 30% of our emails went undelivered. Now, SendGrid’s platform and team of experts have helped us achieve a 99% delivery rate for our paperless invitations. Given these results, this is truly a match made in heaven between Glö and SendGrid.”

"On a Friday night—the biggest night for pizza– we can actually sleep well knowing that, with Twilio [SendGrid], everything is handled and our customer support team members will be fine."

“We prioritize personalization, cementing the bond between financial institutions and their account holders by acting as a central hub for their financial needs.”