105 SendGrid Testimonials

“We chose SendGrid because of their strong ties to the start-up and developer communities, demonstrating their commitment to helping businesses like ours succeed. Our delivery rates have soared to 99% and we now have a sound and reliable email infrastructure with robust email delivery and response reporting. Overall, SendGrid gives us deeper insights into our success rates and can scale with us as we grow.”

"I would definitely recommend Twilio SendGrid. I enjoy the tools and the Implementation Services team has ensured that we launch our new program without a hitch with every question or issue being met with quickness and expertise."

“Using Twilio SendGrid’s customizable APIs, MySmartPrice has the freedom to fully integrate email with their in-house systems. As a result, they’ve built an impressive email program that’s optimized for their business–enjoying the confidence that comes from having SendGrid’s delivery infrastructure as the backbone.”

"On a Friday night—the biggest night for pizza– we can actually sleep well knowing that, with Twilio [SendGrid], everything is handled and our customer support team members will be fine."

"For VivaReal, SendGrid is to email what Google is to search. You expect it to work and just don’t have to think about it. SendGrid is like that. It just works. You don’t have to waste your time talking everyday to the support team. With SendGrid, we can worry about our business and not worry about email. It’s an amazing tool."

"We chose SendGrid because it’s a developer-focused company. We knew that with SendGrid we wouldn’t have to worry about delivery issues maintaining our email program. Implementation was easy and we know that we can always reach out or refer to their documentation if we have questions. I look forward to scaling more with SendGrid."

“Email drives our business. We’re asking our customers to trust the most the important day of their lives to us. Therefore, we have to make sure every one of our paperless invitations makes it to the inbox. Prior to using SendGrid’s platform, 30% of our emails went undelivered. Now, SendGrid’s platform and team of experts have helped us achieve a 99% delivery rate for our paperless invitations. Given these results, this is truly a match made in heaven between Glö and SendGrid.”

“SendGrid took the weight off of our team of developers so they could concentrate on building out the platform rather than on email deliverability. Plus, the support team is always responsive and knowledgeable about email. Two years later, SendGrid continues to provide immense value for us. It’s a great service at a really great price.”

“In the UK there is this thing called Meter Reading Day, where you submit readings so you get accurately charged. This suddenly creates a peak of about 20 times as many calls as on a regularly busy day. With Twilio, we were able to have confidence that every call would connect, work, collect data, and be completely stable.”

“Octopus Energy set out to put customers at the heart of everything and find innovative ways to combat climate change. Ultimately, Twilio helps us do that, whether through telephony, SMS, or responding to emails. ”

"As a startup with a small team, our legacy email marketing platform couldn’t keep up with our user base, which was rapidly growing at 15% month over month. The delivery speed per campaign was around eight hours. Our campaigns and promotions are often very time sensitive. We couldn’t wait eight hours for campaigns to be delivered. With Marketing Campaigns, our delivery speed has become really efficient—we can now build and send email campaigns in under an hour.”

“Keeping confirmation and reminder emails out of spam folders is absolutely critical to us, our customers and to our customers’ customers. Since moving our email to SendGrid, both our delivery and response rates have dramatically improved. We particularly value our newfound ability to understand our delivery status and the ability for our customer support team to focus on more important business drivers for our company.”

"When looking for an email solution for our growing business, we compared SendGrid against all of the well-known email providers, and in the end found that SendGrid was the optimal solution for a high-growth start-up like ours. We have found SendGrid to be easy, scalable, cost-effective, and flexible."

"We send a variety of transactional emails including sign-up confirmations, password resets, and assessment hand-in notifications as well as promotional emails to inform our user base about new features and important platform updates."

“Personalization is very much an area of focus for us. We‘re just getting started on this journey. our aim is to create truly individual, personalized experiences that help every customer find their version of perfect–from new to unique and everything in between."