105 SendGrid Testimonials

"With Marketing Campaigns, we’re free to send targeted one-to-many emails at any scale—from promotional content like new feature announcements to more critical communications like GDPR and Privacy Policy updates."

“At Better, providing a best-in-class customer experience is central in our mission to make homeownership more accessible.”

"Email is a foundational component to the apps that we build. In addition to notifications, we send account verification emails to confirm a user’s registration to our client’s app. These are crucial to onboarding users, and it’s really important that we do that successfully."

"SendGrid helped transform us into a more customer-centric business. Armed with the right data, every facet of our department now has the tools and information to tailor their communications to our customers accordingly. Even our customer service is now viewed as a valuable marketing vehicle. Every staff member happily uses SendGrid because it helps them do their jobs more effectively while maximizing the experience for our customers."

"Their account management team is responsive and proactive, providing us with the space we need to focus on strategic planning, rather than day to day email management."

“We chose SendGrid because of their strong ties to the start-up and developer communities, demonstrating their commitment to helping businesses like ours succeed. Our delivery rates have soared to 99% and we now have a sound and reliable email infrastructure with robust email delivery and response reporting. Overall, SendGrid gives us deeper insights into our success rates and can scale with us as we grow.”

“We have a very loyal customer base, and we want to make sure our communications are very relevant. We want our email messages to fit our readers, so we make sure they can trust us. Sendgrid assists with our goals of high engagement and driving people back to the app by delivering essential emails.”

"Email has a strong impact on growth for ourselves and our customers. A large part of maintaining a relationship is regular communications, and email is a very low cost channel to send targeted messages."

“From the beginning, SendGrid has displayed a rare blend of fexibility and reliability that provides the basis for stellar support to our customers. The fact that it didn’t matter to them that we were a startup, coupled with their willingness to go out of the way and provide tailored solutions shows their professionalism and maturity in supporting the startup ecosystem. We look forward to a continued partnership with them, not just as a customer, but more as thought leaders, collaborating towards a shared goal of ensuring better communication between businesses and their customers.”

“With reward fulfillment as an integral part of our business, we wanted to make sure our emails were going out in a timely manner and were being received. SendGrid was able to meet all of our requirements and we were able to see the results.”

"On a Friday night—the biggest night for pizza– we can actually sleep well knowing that, with Twilio [SendGrid], everything is handled and our customer support team members will be fine."

"We calculated that if we even got only 1,000 more people to open everyday because of our engagement, it pays for itself and more. It’s a small expense for a potential huge return."

"Working with Twilio SendGrid has been great. We consider email to be a very important part of our offering and want to be a one stop technology shop for galleries. We wouldn’t be able to offer this to clients without their help."

"Our entire application sits on top of SendGrid and they are doing an exceptional job of managing our email infrastructure and delivery needs. Since switching to SendGrid, performance has been outstanding, plus they have an entire team dedicated to email; expertise we couldn’t afford to staff in our organization. With SendGrid, we can focus on our core product because we know that once we hand it off to SendGrid, the process will be flawless and our emails will get delivered."

“Twilio SendGrid's powerful APIs are flexible and well-documented, allowing us to customize our email program to fit our needs. Now we're spending less development time on email delivery so that we can focus on innovating our product.”