105 SendGrid Testimonials

“With paid search, we were limited by what we could say on a landing page. Email allows us to reach people on a personal level—to tell a story about another mom’s experience. What parent doesn’t want to better their child’s education? We have that in each email.”

“Marketing Campaigns is an extremely useful tool to have as a marketer because you can test just about any assumption you have very quickly and with little friction or dependencies.”

“In the UK there is this thing called Meter Reading Day, where you submit readings so you get accurately charged. This suddenly creates a peak of about 20 times as many calls as on a regularly busy day. With Twilio, we were able to have confidence that every call would connect, work, collect data, and be completely stable.”

"My favorite thing about Twilio SendGrid is its reliability. I don't often think about it because I know all of our emails going out and it's just taken care of. Email is a problem that’s been solved with Twilio SendGrid."

"SendGrid helped transform us into a more customer-centric business. Armed with the right data, every facet of our department now has the tools and information to tailor their communications to our customers accordingly. Even our customer service is now viewed as a valuable marketing vehicle. Every staff member happily uses SendGrid because it helps them do their jobs more effectively while maximizing the experience for our customers."

“At Better, providing a best-in-class customer experience is central in our mission to make homeownership more accessible.”

“SendGrid was super easy to implement and our results are amazing. Whereas we used to spend a few hours a week on email management, we no longer have to dedicate any time or resources to the matter. The delivery rates for our newsletter and transactional emails are close to 100% and our bookings are up 50% since we’ve been on the SendGrid platform.“

"Many ecommerce businesses use email as a way to harass a recipient into buying. We have a philosophy that every time a customer opens an email from us, their life can be better: they’re more inspired, more empowered to create something. We’re constantly asking ourselves, what’s in it for the customer? While we mention our products, and email drives a big part of our business, the point is not to get you to buy, but to touch you in a way that you actually care about."

"Twilio SendGrid has been a great partner for Missouri Star, always ensuring that our transactional and marketing deliverability is top notch. Marketing Campaigns has made targeting segments of customers a breeze, and the drag-and-drop templates allow us to create new and uniquely styled emails every time. Whenever questions arise, our Customer Success Manager is quick to respond and help out in any way they can."

“We needed to improve our email program quickly, and do it right the first time. Working with sendgrid’s onboarding services team helped us move forward with confidence.”

"Email is a foundational component to the apps that we build. In addition to notifications, we send account verification emails to confirm a user’s registration to our client’s app. These are crucial to onboarding users, and it’s really important that we do that successfully."

"We realized that there was a big opportunity in helping clients understand the value of follow up. Email is the perfect channel for sending these messages to the right people at the right time."

"Using digital communications is critical to engaging customers and building a business online. Working with Twilio SendGrid has allowed Klaviyo to focus on building innovative solutions and not worry about email delivery."

"There’s a long chain of different actions and functions that contribute to notifying fans when artists announce a new show. A lot of things from point A to point B can break. In our experience, SendGrid is never one of those things. As a small team that sends email to so many users, it’s important things don’t catch on fire."

“Our continued growth depends on the ability of both SendGrid and Balihoo to scale and evolve with us. Since becoming a SendGrid customer in 2011, our sending has steadily grown each month from hundreds of emails into the millions through our subusers and across multiple IPs. SendGrid and Twilio have been able to scale alongside us every step of the way.”