105 SendGrid Testimonials

“Keeping confirmation and reminder emails out of spam folders is absolutely critical to us, our customers and to our customers’ customers. Since moving our email to SendGrid, both our delivery and response rates have dramatically improved. We particularly value our newfound ability to understand our delivery status and the ability for our customer support team to focus on more important business drivers for our company.”

"I want to make sure that we’re efficiently utilizing all of the tools available to us – that we are being smart marketers in understanding and targeting our guests. If you don’t have an experienced email marketer on your team, Twilio SendGrid’s Implementation and Strategy is invaluable for efficiently and effectively driving the success of your email program."

"When looking for an email solution for our growing business, we compared SendGrid against all of the well-known email providers, and in the end found that SendGrid was the optimal solution for a high-growth start-up like ours. We have found SendGrid to be easy, scalable, cost-effective, and flexible."

"Email has a strong impact on growth for ourselves and our customers. A large part of maintaining a relationship is regular communications, and email is a very low cost channel to send targeted messages."

"Their account management team is responsive and proactive, providing us with the space we need to focus on strategic planning, rather than day to day email management."

"There’s a long chain of different actions and functions that contribute to notifying fans when artists announce a new show. A lot of things from point A to point B can break. In our experience, SendGrid is never one of those things. As a small team that sends email to so many users, it’s important things don’t catch on fire."

“Marketing Campaigns is an extremely useful tool to have as a marketer because you can test just about any assumption you have very quickly and with little friction or dependencies.”

"Email allows us to reach out directly to our most valuable consumers with relevant information, to help them in their home buying journey. It is a highly effective engagement tool due to its ability to be personalized at a unique individual level."

"Without a strong list hygiene and deliverability strategy, you may not have the chance to get to the next step of the funnel with your customers. With a knowledgeable team focused on deliverability, Twilio SendGrid has helped us measure our campaigns, confirm areas of success, identify areas of improvement, and follow up on key action items thereafter."

“Email as a system has created a tremendous advantage for us. It’s the only way i can reach out to gain repeat users every day. It’s not a guarantee, and if i send out a bad email a customer may not come back, but there is no other system i can use that can scale this well.”

“Using Twilio SendGrid’s customizable APIs, MySmartPrice has the freedom to fully integrate email with their in-house systems. As a result, they’ve built an impressive email program that’s optimized for their business–enjoying the confidence that comes from having SendGrid’s delivery infrastructure as the backbone.”

“SendGrid took the weight off of our team of developers so they could concentrate on building out the platform rather than on email deliverability. Plus, the support team is always responsive and knowledgeable about email. Two years later, SendGrid continues to provide immense value for us. It’s a great service at a really great price.”

“At Better, providing a best-in-class customer experience is central in our mission to make homeownership more accessible.”

"SendGrid is a must have for every SaaS app. Without SendGrid, we would have spent unnecessary time and money building and maintaining our own email infrastructure. Now we can focus on building a better product knowing that our email will reach our customers. When contemplating whether to "build or buy," consider SendGrid."

"Working with Twilio SendGrid has been great. We consider email to be a very important part of our offering and want to be a one stop technology shop for galleries. We wouldn’t be able to offer this to clients without their help."