105 SendGrid Testimonials

"Using digital communications is critical to engaging customers and building a business online. Working with Twilio SendGrid has allowed Klaviyo to focus on building innovative solutions and not worry about email delivery."

"We send a variety of transactional emails including sign-up confirmations, password resets, and assessment hand-in notifications as well as promotional emails to inform our user base about new features and important platform updates."

“KrispCall has been a great tool for my business. It’s become easy for our team to talk with each other and share contacts. We integrated our Slack account with KrispCall, so calling our clients has been easier.”

“With SendGrid data, we can track when emails are opened, which tells us when we’re able to follow up with social retargeting messages—or if they aren’t opened, we can adjust subject lines and try again. SendGrid’s API gives us this ability. It's just well documented and really easy to use.”

“Email drives our business. We’re asking our customers to trust the most the important day of their lives to us. Therefore, we have to make sure every one of our paperless invitations makes it to the inbox. Prior to using SendGrid’s platform, 30% of our emails went undelivered. Now, SendGrid’s platform and team of experts have helped us achieve a 99% delivery rate for our paperless invitations. Given these results, this is truly a match made in heaven between Glö and SendGrid.”

"Email delivery was a pain point that ended up having an easy resolution with SendGrid."

"Many ecommerce businesses use email as a way to harass a recipient into buying. We have a philosophy that every time a customer opens an email from us, their life can be better: they’re more inspired, more empowered to create something. We’re constantly asking ourselves, what’s in it for the customer? While we mention our products, and email drives a big part of our business, the point is not to get you to buy, but to touch you in a way that you actually care about."

"Twilio SendGrid has been a great partner for Missouri Star, always ensuring that our transactional and marketing deliverability is top notch. Marketing Campaigns has made targeting segments of customers a breeze, and the drag-and-drop templates allow us to create new and uniquely styled emails every time. Whenever questions arise, our Customer Success Manager is quick to respond and help out in any way they can."

"When looking for an email solution for our growing business, we compared SendGrid against all of the well-known email providers, and in the end found that SendGrid was the optimal solution for a high-growth start-up like ours. We have found SendGrid to be easy, scalable, cost-effective, and flexible."

"We realized that there was a big opportunity in helping clients understand the value of follow up. Email is the perfect channel for sending these messages to the right people at the right time."

“Keeping confirmation and reminder emails out of spam folders is absolutely critical to us, our customers and to our customers’ customers. Since moving our email to SendGrid, both our delivery and response rates have dramatically improved. We particularly value our newfound ability to understand our delivery status and the ability for our customer support team to focus on more important business drivers for our company.”

“We’re super confident that our emails will reach our customers using the SendGrid platform. Our account managers are responsive and performance has exceeded our expectations. Today our delivery and response rates are high and we can focus on building a great destination for pet owners, rather than worrying about email delivery. SendGrid is reliable, affordable and a great tool for anyone who relies on email to drive their business.”

"SendGrid’s flexible APIs provided the tools to integrate our two platforms in a way that protected our customers’ private information and ensured maximum email handling."

“We needed to improve our email program quickly, and do it right the first time. Working with sendgrid’s onboarding services team helped us move forward with confidence.”

“At Better, providing a best-in-class customer experience is central in our mission to make homeownership more accessible.”