“For Black Friday, we will often have a check in with Twilio and talk about our infrastructure and set up because we've grown to need new IP addresses and new IP pools to manage the volume. And we don’t want something we do in one part of THG to have …

“In the UK there is this thing called Meter Reading Day, where you submit readings so you get accurately charged. This suddenly creates a peak of about 20 times as many calls as on a regularly busy day. With Twilio, we were able to have confidence that every call would …

“But finding the right person for advice has always been a matter of luck. We made Lisnic so that anyone, anywhere can find an expert that would move them forward.”

"We send a variety of transactional emails including sign-up confirmations, password resets, and assessment hand-in notifications as well as promotional emails to inform our user base about new features and important platform updates."

“With support from Twilio, we’re able to help our restaurant partners provide great hospitality and service to guests, including guestbook management functionality, table management functionality, guest communications, reporting and payments.”

“We also needed the rate at which customers are able to respond to them and automate that back and forth to be as quick as possible, so we worked with Twilio to ensure timeliness.”

"Twilio SendGrid has public API documentation and extensive references. Because of these resources, development took around three to four months and progressed smoothly. The UI is very simple to use—it’s easy to view performance reports and check operation status."

"New methods of communication are appearing every day, and we believe channels for communicating reservation, airport, and boarding information will continue to change. We want to keep improving our customer experience to ensure customers receive information via the right channels. We have had no issues using Twilio SendGrid to send …

“We’re super confident that our emails will reach our customers using the SendGrid platform. Our account managers are responsive and performance has exceeded our expectations. Today our delivery and response rates are high and we can focus on building a great destination for pet owners, rather than worrying about email …

“SendGrid took the weight off of our team of developers so they could concentrate on building out the platform rather than on email deliverability. Plus, the support team is always responsive and knowledgeable about email. Two years later, SendGrid continues to provide immense value for us. It’s a great service …

"With Segment, we do a better job of making decisions. We’ve moved from ‘I think this is how we should do it’ to ‘what's the data saying?"

"Segment allows us to connect the dots and fill in the blanks. With just a traditional email reporting funnel, you're missing the opportunity to capture the full value that an email program provides. SendGrid empowered us to prove the value of investing in our email program. We are getting bookings …

“We use SendGrid Marketing Campaigns and have a few internally built email tools— SendGrid’s Email API is great at being the end point of delivery out of those systems.”

“We’re confident that our critical email campaigns are going to be sent every single time with SendGrid’s simple, but very sophisticated capabilities.”

“Twilio SendGrid’s APIs are very well documented and complete. We’ve been able to build exactly what we want on top of their email platform.”