“Personalization is very much an area of focus for us. We‘re just getting started on this journey. our aim is to create truly individual, personalized experiences that help every customer find their version of perfect–from new to unique and everything in between."

"Many ecommerce businesses use email as a way to harass a recipient into buying. We have a philosophy that every time a customer opens an email from us, their life can be better: they’re more inspired, more empowered to create something. We’re constantly asking ourselves, what’s in it for the …

"We used to use engineering resources to manage email. With Twilio SendGrid, the team that was managing email can now have a deeper focus on building infrastructure.”

“We prioritize personalization, cementing the bond between financial institutions and their account holders by acting as a central hub for their financial needs.”

"We currently send a combined average of 12 to 15 million SMS text alerts each month. We anticipate this number will grow exponentially. In fact, we might see a 25 to 50-fold increase in the next few years as our platforms become more widely adopted across our different products."

“Twilio SendGrid’s APIs are very well documented and complete. We’ve been able to build exactly what we want on top of their email platform.”

"We’re confident that our critical email campaigns are going to be sent every single time with Twilio SendGrid’s simple, but very sophisticated capabilities.”

“Email is such a cool part of our product and adds a lot of value. Screen Time sends lots of transactional email for parents and is dependent on the customer engagement, loyalty, and retention that email provides.”

"We are committed to working with smart partners to make sure our clients get the most out of our application. Connecting with SendGrid means that we’re connecting with the best minds in the industry."

“Our previous systems just couldn’t keep up with the volume and complexity of customer queries."

“At Better, providing a best-in-class customer experience is central in our mission to make homeownership more accessible.”

"SendGrid helped transform us into a more customer-centric business. Armed with the right data, every facet of our department now has the tools and information to tailor their communications to our customers accordingly. Even our customer service is now viewed as a valuable marketing vehicle. Every staff member happily uses …

"SendGrid is an incredible tech solution with a dedicated team that serves as an extension of our organization. Their proactive approach to managing our account helps us avoid potential reputation bottlenecks by troubleshooting and suggesting solutions before anything major happens. As a result, we’ve never had any major issues with …

"SendGrid has been a very responsive and supportive partner for us in our email program. They have continued to improve their top of the line product offering, which helps us improve our email program for our clients. With SendGrid, we’re confident we’re staying at the cutting edge of the ever …

"The support from Twilio SendGrid’s Customer Success Managers has been nothing short of fantastic. We’ve had great success working with them, and we don’t take that for granted. It’s a nice feeling to have an enterprise-class technology partner that you can lean on."