"Their killer APIs were easy to deploy and have opened the door for us to be more creative with our approach to new products and new markets."

“We’re giving them back their time to do whatever sounds good for them, while we do the busywork.”

"We calculated that if we even got only 1,000 more people to open everyday because of our engagement, it pays for itself and more. It’s a small expense for a potential huge return."

"Integration took 3 lines of code and about 30 seconds."

"On average, we send 3 million SMS and 70 million emails monthly. Twilio provides a reliable communication service that requires one-off integration and enables us to communicate with our users and drivers globally. This allows us to make changes and deploy them to the market quickly. Twilio’s tech support is …

"Privacy is also an important part of our customer engagement. We took the initiative to use phone number masking, so users and drivers can still call each other without exchanging their phone numbers."

"Twilio SendGrid has public API documentation and extensive references. Because of these resources, development took around three to four months and progressed smoothly. The UI is very simple to use—it’s easy to view performance reports and check operation status."

"New methods of communication are appearing every day, and we believe channels for communicating reservation, airport, and boarding information will continue to change. We want to keep improving our customer experience to ensure customers receive information via the right channels. We have had no issues using Twilio SendGrid to send …

"Their account management team is responsive and proactive, providing us with the space we need to focus on strategic planning, rather than day to day email management."

“We’re super confident that our emails will reach our customers using the SendGrid platform. Our account managers are responsive and performance has exceeded our expectations. Today our delivery and response rates are high and we can focus on building a great destination for pet owners, rather than worrying about email …

"We send a variety of transactional emails including sign-up confirmations, password resets, and assessment hand-in notifications as well as promotional emails to inform our user base about new features and important platform updates."

“With paid search, we were limited by what we could say on a landing page. Email allows us to reach people on a personal level—to tell a story about another mom’s experience. What parent doesn’t want to better their child’s education? We have that in each email.”

“With Marketing Campaigns, our whole workflow has become much more dynamic, efficient, and productive. We’re able to create emails at a faster pace and reach customers even more frequently and accurately. It has allowed us to segment based on who our customers are and what they want — in turn …

“Twilio SendGrid's easy-to-use API made the implementation of the segmentation seamless with no down time. By effectively targeting and segmenting our users we experienced an immediate impact to the bottom line while increasing our deliverability and lowering our unsubscribe rate.”

"For Ibotta, SendGrid is more than just an email vendor–our SendGrid team is more of an extension of Ibotta’s own marketing automation team. They are the deliverability experts that can help us scale our email communication program with the rapid growth of our user base."