105 SendGrid Testimonials

“I want to make sure that we’re efficiently utilizing all of the tools available to us – that we are being smart marketers in understanding and targeting our guests. If you don’t have an experienced email marketer on your team, SendGrid’s Implementation and Strategy Services is invaluable for efficiently and effectively driving the success of your email program.”

“Using Twilio SendGrid’s customizable APIs, MySmartPrice has the freedom to fully integrate email with their in-house systems. As a result, they’ve built an impressive email program that’s optimized for their business–enjoying the confidence that comes from having SendGrid’s delivery infrastructure as the backbone.”

"There’s a long chain of different actions and functions that contribute to notifying fans when artists announce a new show. A lot of things from point A to point B can break. In our experience, SendGrid is never one of those things. As a small team that sends email to so many users, it’s important things don’t catch on fire."

“We needed to improve our email program quickly, and do it right the first time. Working with sendgrid’s onboarding services team helped us move forward with confidence.”

“From the beginning, SendGrid has displayed a rare blend of fexibility and reliability that provides the basis for stellar support to our customers. The fact that it didn’t matter to them that we were a startup, coupled with their willingness to go out of the way and provide tailored solutions shows their professionalism and maturity in supporting the startup ecosystem. We look forward to a continued partnership with them, not just as a customer, but more as thought leaders, collaborating towards a shared goal of ensuring better communication between businesses and their customers.”

“SendGrid took the weight off of our team of developers so they could concentrate on building out the platform rather than on email deliverability. Plus, the support team is always responsive and knowledgeable about email. Two years later, SendGrid continues to provide immense value for us. It’s a great service at a really great price.”

"For Ibotta, SendGrid is more than just an email vendor–our SendGrid team is more of an extension of Ibotta’s own marketing automation team. They are the deliverability experts that can help us scale our email communication program with the rapid growth of our user base."

"Our entire application sits on top of SendGrid and they are doing an exceptional job of managing our email infrastructure and delivery needs. Since switching to SendGrid, performance has been outstanding, plus they have an entire team dedicated to email; expertise we couldn’t afford to staff in our organization. With SendGrid, we can focus on our core product because we know that once we hand it off to SendGrid, the process will be flawless and our emails will get delivered."

“Keeping confirmation and reminder emails out of spam folders is absolutely critical to us, our customers and to our customers’ customers. Since moving our email to SendGrid, both our delivery and response rates have dramatically improved. We particularly value our newfound ability to understand our delivery status and the ability for our customer support team to focus on more important business drivers for our company.”

“We’ve seen communities alert members of lost pets, dangerous animals, or witnessed crimes. With our partnerships with local public agencies, police forces have come to depend on Nextdoor to get the word out about urgent safety issues. As it has become a go-to communication platform for these agencies, the ability to reach many members quickly—potentially an entire city—is critical.”

"With Marketing Campaigns, we’re free to send targeted one-to-many emails at any scale—from promotional content like new feature announcements to more critical communications like GDPR and Privacy Policy updates."

"The support from Twilio SendGrid’s Customer Success Managers has been nothing short of fantastic. We’ve had great success working with them, and we don’t take that for granted. It’s a nice feeling to have an enterprise-class technology partner that you can lean on."

“I don’t know about you, but if I don't recognize a phone number, I'm not going to pick it up. I've missed healthcare calls in the past because I just don't pick up random calls. I think this feature is going to be useful in terms of increasing engagement, further driving down the cost of care.”

"As a direct result of using SendGrid, our delivery and response metrics doubled leading to a revenue increase of 20%. We now have more time to concentrate on winning more business and delighting our customers instead of worrying about email delivery thanks the stellar team at SendGrid."

“In the UK there is this thing called Meter Reading Day, where you submit readings so you get accurately charged. This suddenly creates a peak of about 20 times as many calls as on a regularly busy day. With Twilio, we were able to have confidence that every call would connect, work, collect data, and be completely stable.”