“Our goal is to help patients connect along the entire care pathway, to go from the point of needing care to getting scheduled, knowing what needs to happen when they arrive, what to do when they’ve been discharged, and ensuring they have everything needed for follow-up."

“Deliverability is more of an art than a science—the landscape is constantly changing. We’re a lot more confident knowing we have someone in our corner at the leading edge of what’s happening in the deliverability space. SendGrid is an extension of our team—their deliverability insight let’s us focus on delivering …

“I don’t know about you, but if I don't recognize a phone number, I'm not going to pick it up. I've missed healthcare calls in the past because I just don't pick up random calls. I think this feature is going to be useful in terms of increasing engagement, further …

"Our entire application sits on top of SendGrid and they are doing an exceptional job of managing our email infrastructure and delivery needs. Since switching to SendGrid, performance has been outstanding, plus they have an entire team dedicated to email; expertise we couldn’t afford to staff in our organization. With …

"Twilio SendGrid has public API documentation and extensive references. Because of these resources, development took around three to four months and progressed smoothly. The UI is very simple to use—it’s easy to view performance reports and check operation status."

"New methods of communication are appearing every day, and we believe channels for communicating reservation, airport, and boarding information will continue to change. We want to keep improving our customer experience to ensure customers receive information via the right channels. We have had no issues using Twilio SendGrid to send …

"The support from Twilio SendGrid’s Customer Success Managers has been nothing short of fantastic. We’ve had great success working with them, and we don’t take that for granted. It’s a nice feeling to have an enterprise-class technology partner that you can lean on."

“We needed a partner that could provide us with local phone numbers, while it didn’t matter where our agents were sitting. So they could call us local for the customer and we could have agents sitting in Austria or in Australia or anywhere around the world, and they could pick …

"Reliability is the important factor. When we scale out, especially when we have the big sales like Black Friday or a couple of the major sales that we have throughout the year, we scale our infrastructure and at some point we hit Twilio Sendgrid over 100,000 times per hour for …

“We’re giving them back their time to do whatever sounds good for them, while we do the busywork.”

“They can then talk through voice like they would in a regular call.”

"SendGrid helped transform us into a more customer-centric business. Armed with the right data, every facet of our department now has the tools and information to tailor their communications to our customers accordingly. Even our customer service is now viewed as a valuable marketing vehicle. Every staff member happily uses …

"Many ecommerce businesses use email as a way to harass a recipient into buying. We have a philosophy that every time a customer opens an email from us, their life can be better: they’re more inspired, more empowered to create something. We’re constantly asking ourselves, what’s in it for the …

"Twilio SendGrid has been a great partner for Missouri Star, always ensuring that our transactional and marketing deliverability is top notch. Marketing Campaigns has made targeting segments of customers a breeze, and the drag-and-drop templates allow us to create new and uniquely styled emails every time. Whenever questions arise, our …

"For Ibotta, SendGrid is more than just an email vendor–our SendGrid team is more of an extension of Ibotta’s own marketing automation team. They are the deliverability experts that can help us scale our email communication program with the rapid growth of our user base."