105 SendGrid Testimonials

“We needed to improve our email program quickly, and do it right the first time. Working with sendgrid’s onboarding services team helped us move forward with confidence.”

"Email is a foundational component to the apps that we build. In addition to notifications, we send account verification emails to confirm a user’s registration to our client’s app. These are crucial to onboarding users, and it’s really important that we do that successfully."

“I want to make sure that we’re efficiently utilizing all of the tools available to us – that we are being smart marketers in understanding and targeting our guests. If you don’t have an experienced email marketer on your team, SendGrid’s Implementation and Strategy Services is invaluable for efficiently and effectively driving the success of your email program.”

"The support from Twilio SendGrid’s Customer Success Managers has been nothing short of fantastic. We’ve had great success working with them, and we don’t take that for granted. It’s a nice feeling to have an enterprise-class technology partner that you can lean on."

“We’re super confident that our emails will reach our customers using the SendGrid platform. Our account managers are responsive and performance has exceeded our expectations. Today our delivery and response rates are high and we can focus on building a great destination for pet owners, rather than worrying about email delivery. SendGrid is reliable, affordable and a great tool for anyone who relies on email to drive their business.”

"Email is the heart and soul of our business. It drives meaningful connections between our 1,400,000 donors and teachers, and raises millions of dollars for high-need schools across America. We needed to partner with an email service provider that could ensure the delivery of our transactional emails, with minimal engineering overhead, to support the growth of these relationships between citizen donors and hardworking teachers. SendGrid was the only provider that had the email tools, expertise, and platform flexibility to let us put transactional email infrastructure on autopilot so we could fully focus on product and engineering challenges that are unique to our cause."

“We needed an email provider who we could look to as a partner rather than just a software vendor, offering us guidance and support to ensure our email campaigns are successful. Twilio SendGrid allows us to have more control over our promotional email program. This, along with reliable delivery at scale, has had a profound impact on our teacher and donor engagement.”

“We prioritize personalization, cementing the bond between financial institutions and their account holders by acting as a central hub for their financial needs.”

"We currently send a combined average of 12 to 15 million SMS text alerts each month. We anticipate this number will grow exponentially. In fact, we might see a 25 to 50-fold increase in the next few years as our platforms become more widely adopted across our different products."

“With paid search, we were limited by what we could say on a landing page. Email allows us to reach people on a personal level—to tell a story about another mom’s experience. What parent doesn’t want to better their child’s education? We have that in each email.”

“With Marketing Campaigns, our whole workflow has become much more dynamic, efficient, and productive. We’re able to create emails at a faster pace and reach customers even more frequently and accurately. It has allowed us to segment based on who our customers are and what they want — in turn allowing us to deliver highly relevant content at the right time for each subscriber.”

“Twilio SendGrid's easy-to-use API made the implementation of the segmentation seamless with no down time. By effectively targeting and segmenting our users we experienced an immediate impact to the bottom line while increasing our deliverability and lowering our unsubscribe rate.”

"Many ecommerce businesses use email as a way to harass a recipient into buying. We have a philosophy that every time a customer opens an email from us, their life can be better: they’re more inspired, more empowered to create something. We’re constantly asking ourselves, what’s in it for the customer? While we mention our products, and email drives a big part of our business, the point is not to get you to buy, but to touch you in a way that you actually care about."

"Twilio SendGrid has been a great partner for Missouri Star, always ensuring that our transactional and marketing deliverability is top notch. Marketing Campaigns has made targeting segments of customers a breeze, and the drag-and-drop templates allow us to create new and uniquely styled emails every time. Whenever questions arise, our Customer Success Manager is quick to respond and help out in any way they can."

“We had a great team of engineers that built the engine for foursquare, but their expertise was in the application, not email deliverability. Before partnering with SendGrid, we didn’t have deliverability experts on hand to diagnose and prevent email deliverability issues like blacklisting, and with no alert system in place we were spending valuable cycles reacting to deliverability failures instead focusing on innovation to our core product.”