“For Black Friday, we will often have a check in with Twilio and talk about our infrastructure and set up because we've grown to need new IP addresses and new IP pools to manage the volume. And we don’t want something we do in one part of THG to have …

“We trust Twilio SendGrid to scale to our use case. We trust that SendGrid will scale to the number of emails we need to send at any given time and that our emails are successfully delivered to our users. When 300,000-400,000 emails are sent per minute, this is very critical."

"Twilio’s full range of communication integrations lets us meet customers on their preferred channel with secure, real-time messaging. We’ve seen an increase in both customer loyalty and a 150% uplift in click rates since moving to a more personalized engagement strategy."

"On average, we send 3 million SMS and 70 million emails monthly. Twilio provides a reliable communication service that requires one-off integration and enables us to communicate with our users and drivers globally. This allows us to make changes and deploy them to the market quickly. Twilio’s tech support is …

"Privacy is also an important part of our customer engagement. We took the initiative to use phone number masking, so users and drivers can still call each other without exchanging their phone numbers."

"SendGrid made it easy to extend our offering by providing us with reliable mass emailing capabilities for Cloud SaaS projects."

"For Ibotta, SendGrid is more than just an email vendor–our SendGrid team is more of an extension of Ibotta’s own marketing automation team. They are the deliverability experts that can help us scale our email communication program with the rapid growth of our user base."

"When looking for an email solution for our growing business, we compared SendGrid against all of the well-known email providers, and in the end found that SendGrid was the optimal solution for a high-growth start-up like ours. We have found SendGrid to be easy, scalable, cost-effective, and flexible."

"We realized that there was a big opportunity in helping clients understand the value of follow up. Email is the perfect channel for sending these messages to the right people at the right time."

"Our entire application sits on top of SendGrid and they are doing an exceptional job of managing our email infrastructure and delivery needs. Since switching to SendGrid, performance has been outstanding, plus they have an entire team dedicated to email; expertise we couldn’t afford to staff in our organization. With …

“Our application requires that email gets delivered 100% of the time. We used to spend a few hours per week focused on managing our ESP and on peripheral tasks around server maintenance to ensure delivery. Now we spend none. In fact, email delivery and maintenance is completely off our plate. …

"Multimedium aims to create a rich user experience and a high conversion rate in every single product. Email plays a crucial role in empowering online sales strategies, and remains a powerful tool to engage users in our online applications."

“We want to make Camping World the one-stop-shop for everything RV."

“We had a great team of engineers that built the engine for foursquare, but their expertise was in the application, not email deliverability. Before partnering with SendGrid, we didn’t have deliverability experts on hand to diagnose and prevent email deliverability issues like blacklisting, and with no alert system in place …

"There’s a long chain of different actions and functions that contribute to notifying fans when artists announce a new show. A lot of things from point A to point B can break. In our experience, SendGrid is never one of those things. As a small team that sends email to …