“Our application requires that email gets delivered 100% of the time. We used to spend a few hours per week focused on managing our ESP and on peripheral tasks around server maintenance to ensure delivery. Now we spend none. In fact, email delivery and maintenance is completely off our plate. …

“Twilio SendGrid's powerful APIs are flexible and well-documented, allowing us to customize our email program to fit our needs. Now we're spending less development time on email delivery so that we can focus on innovating our product.”

"We currently send a combined average of 12 to 15 million SMS text alerts each month. We anticipate this number will grow exponentially. In fact, we might see a 25 to 50-fold increase in the next few years as our platforms become more widely adopted across our different products."

"There’s a long chain of different actions and functions that contribute to notifying fans when artists announce a new show. A lot of things from point A to point B can break. In our experience, SendGrid is never one of those things. As a small team that sends email to …

“We had a great team of engineers that built the engine for foursquare, but their expertise was in the application, not email deliverability. Before partnering with SendGrid, we didn’t have deliverability experts on hand to diagnose and prevent email deliverability issues like blacklisting, and with no alert system in place …

“There are a ton of subtleties with email delivery that are hard to grasp just by doing your own research. There’s a rabbit hole of information. It starts easy, but when everything collides with each other, that's when you need your expert. Having access to SendGrid’s deliverability experts has helped …

"Email operations is integral to the success of our business, but it’s not an area in which we want to dedicate an extraordinary amount of time, money and resources. My previous experience with the challenges of managing in‐house servers and deliverability highlighted the need to employ outsourced mail services focused …

“Personalization is very much an area of focus for us. We‘re just getting started on this journey. our aim is to create truly individual, personalized experiences that help every customer find their version of perfect–from new to unique and everything in between."

"With Segment, we do a better job of making decisions. We’ve moved from ‘I think this is how we should do it’ to ‘what's the data saying?"

"Segment allows us to connect the dots and fill in the blanks. With just a traditional email reporting funnel, you're missing the opportunity to capture the full value that an email program provides. SendGrid empowered us to prove the value of investing in our email program. We are getting bookings …

“We use SendGrid Marketing Campaigns and have a few internally built email tools— SendGrid’s Email API is great at being the end point of delivery out of those systems.”

“We’re super confident that our emails will reach our customers using the SendGrid platform. Our account managers are responsive and performance has exceeded our expectations. Today our delivery and response rates are high and we can focus on building a great destination for pet owners, rather than worrying about email …

"Email is a foundational component to the apps that we build. In addition to notifications, we send account verification emails to confirm a user’s registration to our client’s app. These are crucial to onboarding users, and it’s really important that we do that successfully."

“I don’t know about you, but if I don't recognize a phone number, I'm not going to pick it up. I've missed healthcare calls in the past because I just don't pick up random calls. I think this feature is going to be useful in terms of increasing engagement, further …

"Working with Twilio SendGrid has been great. We consider email to be a very important part of our offering and want to be a one stop technology shop for galleries. We wouldn’t be able to offer this to clients without their help."