105 SendGrid Testimonials

“Keeping confirmation and reminder emails out of spam folders is absolutely critical to us, our customers and to our customers’ customers. Since moving our email to SendGrid, both our delivery and response rates have dramatically improved. We particularly value our newfound ability to understand our delivery status and the ability for our customer support team to focus on more important business drivers for our company.”

"I want to make sure that we’re efficiently utilizing all of the tools available to us – that we are being smart marketers in understanding and targeting our guests. If you don’t have an experienced email marketer on your team, Twilio SendGrid’s Implementation and Strategy is invaluable for efficiently and effectively driving the success of your email program."

"When looking for an email solution for our growing business, we compared SendGrid against all of the well-known email providers, and in the end found that SendGrid was the optimal solution for a high-growth start-up like ours. We have found SendGrid to be easy, scalable, cost-effective, and flexible."

“At Better, providing a best-in-class customer experience is central in our mission to make homeownership more accessible.”

"Email allows us to reach out directly to our most valuable consumers with relevant information, to help them in their home buying journey. It is a highly effective engagement tool due to its ability to be personalized at a unique individual level."

"Without a strong list hygiene and deliverability strategy, you may not have the chance to get to the next step of the funnel with your customers. With a knowledgeable team focused on deliverability, Twilio SendGrid has helped us measure our campaigns, confirm areas of success, identify areas of improvement, and follow up on key action items thereafter."

"I would definitely recommend Twilio SendGrid. I enjoy the tools and the Implementation Services team has ensured that we launch our new program without a hitch with every question or issue being met with quickness and expertise."

"My favorite thing about Twilio SendGrid is its reliability. I don't often think about it because I know all of our emails going out and it's just taken care of. Email is a problem that’s been solved with Twilio SendGrid."

“We had a great team of engineers that built the engine for foursquare, but their expertise was in the application, not email deliverability. Before partnering with SendGrid, we didn’t have deliverability experts on hand to diagnose and prevent email deliverability issues like blacklisting, and with no alert system in place we were spending valuable cycles reacting to deliverability failures instead focusing on innovation to our core product.”

"Working with Twilio SendGrid has been great. We consider email to be a very important part of our offering and want to be a one stop technology shop for galleries. We wouldn’t be able to offer this to clients without their help."

"Programmable SMS and SendGrid Email API are core parts of our business, and we would not be able to function without the use of Twilio. Some of our competitors don’t use SMS, and we have customers that have switched to Phenix because we have that immediate communication."

“I want to make sure that we’re efficiently utilizing all of the tools available to us – that we are being smart marketers in understanding and targeting our guests. If you don’t have an experienced email marketer on your team, SendGrid’s Implementation and Strategy Services is invaluable for efficiently and effectively driving the success of your email program.”

“SendGrid was super easy to implement and our results are amazing. Whereas we used to spend a few hours a week on email management, we no longer have to dedicate any time or resources to the matter. The delivery rates for our newsletter and transactional emails are close to 100% and our bookings are up 50% since we’ve been on the SendGrid platform.“

"SendGrid is a must have for every SaaS app. Without SendGrid, we would have spent unnecessary time and money building and maintaining our own email infrastructure. Now we can focus on building a better product knowing that our email will reach our customers. When contemplating whether to "build or buy," consider SendGrid."

"We use email to drive interest in venture opportunities for everyday angel investors, so it is important for us to make sure those emails are as effective as possible in eliciting a response. Our existing platform didn’t provide the email reporting we needed to optimize our email program. With SendGrid, we were able to integrate with our systems with a few bits of code and get instant access to the email analytics we needed to help entrepreneurs raise money for their startups."