105 SendGrid Testimonials

“We’re confident that our critical email campaigns are going to be sent every single time with SendGrid’s simple, but very sophisticated capabilities.”

“I don’t know about you, but if I don't recognize a phone number, I'm not going to pick it up. I've missed healthcare calls in the past because I just don't pick up random calls. I think this feature is going to be useful in terms of increasing engagement, further driving down the cost of care.”

"Programmable SMS and SendGrid Email API are core parts of our business, and we would not be able to function without the use of Twilio. Some of our competitors don’t use SMS, and we have customers that have switched to Phenix because we have that immediate communication."

"Email is a foundational component to the apps that we build. In addition to notifications, we send account verification emails to confirm a user’s registration to our client’s app. These are crucial to onboarding users, and it’s really important that we do that successfully."

“Personalization is very much an area of focus for us. We‘re just getting started on this journey. our aim is to create truly individual, personalized experiences that help every customer find their version of perfect–from new to unique and everything in between."

"On a Friday night—the biggest night for pizza– we can actually sleep well knowing that, with Twilio [SendGrid], everything is handled and our customer support team members will be fine."

“Before SendGrid, we were relying on archaic tools to track and send emails to our 500,000 subscriber base. Plagued by delivery issues, email throttling prevented us from sending our email in a timely fashion, which made it difficult to time our promotions to drive revenue. With SendGrid, email delivery is flawless. Emails get inboxed within an hour and we can easily track the effectiveness of our campaigns. Our click through rates are between 10-12% and we can directly track £1,000,000 of annual revenue from our daily retail newsletter deployed through SendGrid.”

"Email allows us to reach out directly to our most valuable consumers with relevant information, to help them in their home buying journey. It is a highly effective engagement tool due to its ability to be personalized at a unique individual level."

"Without a strong list hygiene and deliverability strategy, you may not have the chance to get to the next step of the funnel with your customers. With a knowledgeable team focused on deliverability, Twilio SendGrid has helped us measure our campaigns, confirm areas of success, identify areas of improvement, and follow up on key action items thereafter."

“In the UK there is this thing called Meter Reading Day, where you submit readings so you get accurately charged. This suddenly creates a peak of about 20 times as many calls as on a regularly busy day. With Twilio, we were able to have confidence that every call would connect, work, collect data, and be completely stable.”

“Octopus Energy set out to put customers at the heart of everything and find innovative ways to combat climate change. Ultimately, Twilio helps us do that, whether through telephony, SMS, or responding to emails. ”

"Their account management team is responsive and proactive, providing us with the space we need to focus on strategic planning, rather than day to day email management."

"SendGrid made it easy to extend our offering by providing us with reliable mass emailing capabilities for Cloud SaaS projects."

“SendGrid took the weight off of our team of developers so they could concentrate on building out the platform rather than on email deliverability. Plus, the support team is always responsive and knowledgeable about email. Two years later, SendGrid continues to provide immense value for us. It’s a great service at a really great price.”

"As a startup it's impossible for us to have really drilled-down expertise in email. We needed a partner and consultant like the services offered by SendGrid to give us expertise in email deliverability. Twilio SendGrid allows us to focus on the important things, like sourcing wines and merchandising, rather than email."