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Forethought Testimonials

  • "Agents who are in the habit of leveraging Agatha on every one of their interactions are 3.5 times more likely to meet their weekly efficiency goals."

  • "Although tagging and triaging were the main focuses when vetting a viable technology that would suit our needs, we realized more was available. With Forethought able to deflect tickets, our agents have had more time to spend on high-priority issues without feeling so weighed down. We’ve been able to create …

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  • Intercom
    Reference Rating
    4.7 / 5.0
    Customer References 297 total
    About

    Intercom offers the world’s leading business messaging platform that delivers real time contextual communications to drive growth at every stage of the customer lifecycle. Intercom is the first to bring …

  • Ada
    Reference Rating
    4.8 / 5.0
    Customer References 94 total
    About

    Ada's AI-powered platform enables enterprise businesses around the world to automate an incredible customer experience that saves time, reduces cost, and strengthens support. Their industry-leading clients like Telus, Upwork and …

  • Cognigy
    Reference Rating
    4.8 / 5.0
    Customer References 52 total
    About

    Cognigy is recognized as a Leader in the 2022 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms, as well as the IDC MarketScape for worldwide General-Purpose Conversational AI Platforms 2021. …

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