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    4.7 / 5.0
    Customer References15 total
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    AnswerIQ is an artificial intelligence service in the customer support space. It uses sophisticated algorithms to read and understand all the interactions from past tickets between the customer support agent and the customer. Once implemented, AnswerIQ enables a business to intelligently classify and automatically respond to simple known issues and more importantly assist the agents with the top three recommended responses to complex questions. It works within the existing customer experience systems like Zendesk, Salesforce etc. eliminating the need to learn any new system.

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    Hona AI is an application that helps law firms update their clients on their case. Clients receive a better experience and law firms have less redundant communication. Hona was founded with a vision to address the unique communication challenges faced by legal professionals. Their founders, with backgrounds in law and technology, recognized the gap in efficient, client-focused communication and case management in the legal sector.

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    Lorikeet is the best AI customer support platform for Fintechs, Healthtechs, and other complex businesses. Scaling customer support while maintaining response quality is exceptionally hard. For companies with complex support needs and a focus on customer experience, continuing to throw people at the problem doesn't work, and neither does implementing low quality "help center summary" chatbots.

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