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TechExcel

Read 40 TechExcel reviews and testimonials from customers, explore 21 case studies and customer success stories, and watch customer videos to see why companies chose TechExcel as their Customer Support Software

TechExcel is a privately held software company dedicated to developing intelligent software solutions to optimize today's business processes. A leading provider of integrated IT service management, customer support and application lifecycle management solutions, TechExcel seamlessly integrates Web, wireless, and client/server technologies to provide companies with the power and flexibility needed to better manage their business. Founded in 1995 and headquartered in Lafayette, California, TechExcel maintains over 1,500 customers in 43 countries and regions in the world, including 20% of the global top 500 enterprises.

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Customer Rating Review Score based on 3655 reference ratings
4.7/5.0 (3655)

40Testimonials

  • "The features ServiceWise offered exactly met what we were looking for. Because ServiceWise has been so flexible and easy to configure we were able to use this tool to discipline …

    Greg Ortega Customer Support Systems Administrator

  • “We have become 25-30 percent more efficient using DevTrack. It is very easy to assess where we are on a project. DevTrack has been a very successful product for us. …

    Art Gust Quality Assurance Manager

  • "We looked for a distributed defect-tracking solution for over 18 months. As an ISO 9000 accredited localization company, we were simply unable to find anything that was powerful, scalable and …

    Stephen Holmes Engineering Manager, LionBRIDGE Technologies
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21 Case Studies

  • ServiceWise Helps Streamline Fujitsu Software’s Support Process

    Jim Battaglieri Director of Services and Support

  • DevTrack Provides Inova with a Versatile and Intuitive Bug Tracking Solution

    Hugh Stiteler Software Quality Assurance Manager

  • XACCT Implements ServiceWise Web for Workflow Customization

    Yinon Eliaz Manager of Customer Services Americas
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Additional TechExcel Information & Resources

Read TechExcel Reviews, Testimonials & Customer References from 40 real TechExcel customers.

Browse TechExcel Case Studies, Customer Success Stories, & Customer References from 21 businesses that use TechExcel.

FeaturedCustomers has 1,910,686+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.