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"After nearly a decade in the IT field, it is quite rare to find the level of support I've found with TechExcel, in terms of technical/product knowledge, quick response, and personal interaction. The continued correspondence during the planning and review period was indicative of nothing less than professional excellence."
"We looked for a distributed defect-tracking solution for over 18 months. As an ISO 9000 accredited localization company, we were simply unable to find anything that was powerful, scalable and easy to use until we discovered DevTrack. We looked long and hard.DevTrack was the clear favorite each time. Both the end-user staff and System Administrators find it unbelievably easy to use, administer, and customize. The integration with Microsoft's Visual SourceSafe is also quite nice."
EasyVista is a leading IT software provider delivering comprehensive IT solutions, including service management, remote support, IT monitoring, and self-healing technologies. They empower companies to embrace a customer-focused, proactive, and predictive approach to IT service, support, and operations. EasyVista is dedicated to understanding and exceeding customer expectations, ensuring seamless and superior IT experiences. Today, EasyVista supports more than 3,000 companies worldwide in accelerating digital transformation, enhancing employee productivity, reducing operating costs, and boosting satisfaction for both employees and customers across various industries, including financial services, healthcare, education, and manufacturing.
Freshservice provides an intelligent, right-sized service management solution for modern businesses of all sizes. Freshservice does this by taking a fresh approach to building and delivering modern employee experiences and unified service management - empowering businesses to achieve efficiency, fast time-to-value, and improved employee satisfaction and productivity.
Jira Service Desk is easy to use, simple to setup, and has everything you need for IT support and customer service. It can manage all your email and support requests in one place, and never miss a Service Level Agreement with automated alerts.
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