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Atlassian Jira Service Desk

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Read 29 Atlassian Jira Service Desk reviews and testimonials from customers, explore 28 case studies and customer success stories, and watch 13 customer videos to see why companies chose Atlassian Jira Service Desk as their Help Desk Software

Jira Service Desk is easy to use, simple to setup, and has everything you need for IT support and customer service. It can manage all your email and support requests in one place, and never miss a Service Level Agreement with automated alerts.

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  • 29 Testimonials View
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Customer Rating Review Score based on 3772 reference ratings
4.7/5.0 (3772)

29Testimonials

  • "The Atlassian platform is widely, deeply rooted across our organization, and we continue to find new advantages, new uses."

    Michael Kuhl Senior IT Operations Manager

  • “JIRA Service Desk has revolutionized how we do IT. We're dealing with 236% more tickets with only a 63% increase in IT engineers – and our IT team has worked …

    Michael Hall Business Tools Squad Leader

  • "Not only has Atlassian enabled us to work faster and more efficiently, it’s changed our company culture. We are more open and collaborative and we’re able to get products out …

    Brandon Cipes VP of Information Systems
28 more testimonials currently locked

28 Case Studies

  • Powerhouse Museum runs on Atlassian

    Dan Collins CTO & Head of Digital and Media

  • How AppDynamics transformed from a siloed startup to a team of teams

    Jeff Tillett Senior Build and Release Engineering Manager

  • Spotify's IT team supports the company's hypergrowth with Atlassian

    Rick Wacey IT Leads Team
27 more case studies currently locked

13 Customer Videos

  • How the Department of Defense’s Public Web Service went from Good to Great
    Play Video
    Leslie Benito CIO and Director of Technical Services
  • The sky's the limit with Skyscanner and JIRA Service Desk
    Play Video
    Michael Hall Business Tools Squad Leader
  • Splunk - Customer Success Story (Karen Clark - DevOps Lead)
    Play Video
    Karen Clark DevOps Lead
12 more videos currently locked

Additional Atlassian Jira Service Desk Information & Resources

Read Atlassian Jira Service Desk Reviews, Testimonials & Customer References from 29 real Atlassian Jira Service Desk customers.

Browse Atlassian Jira Service Desk Case Studies, Customer Success Stories, & Customer References from 28 businesses that use Atlassian Jira Service Desk.

Watch Atlassian Jira Service Desk Customer Videos to learn why 13 businesses chose Atlassian Jira Service Desk.

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