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Atlassian Jira Service Desk

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Read 29 Atlassian Jira Service Desk reviews and testimonials from customers, explore 28 case studies and customer success stories, and watch 13 customer videos to see why companies chose Atlassian Jira Service Desk as their Help Desk Software

Jira Service Desk is easy to use, simple to setup, and has everything you need for IT support and customer service. It can manage all your email and support requests in one place, and never miss a Service Level Agreement with automated alerts.

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  • 29 Testimonials View
  • 28 Case Studies View
  • 13 Customer Videos View
Customer Rating Review Score based on 3920 reference ratings
4.7/5.0 (3920)

29Testimonials

  • “There was a dramatic dip in email support. Previously we were doing 95% email support. Now it's only 15%.”

  • “With Atlassian, we've increased efficiency by about 33% and improved visibility and morale. Now work isn't lost and time isn't wasted.”

  • "Our agile teams have seen a 36% increase in average velocity after four sprints"

28 more testimonials currently locked

28 Case Studies

  • Kabbage, Inc - Customer Case Study

  • The sky's the limit with Skyscanner and JIRA Service Desk

  • How OC Tanner Goes Agile With JIRA Service Desk

27 more case studies currently locked

13 Customer Videos

  • How Spotify IT Supports a Company in Hypergrowth
  • How VMware's Private Cloud Migrated to Jira Service Desk
  • Atlassian fuels DevOps culture at JAMF Software
12 more videos currently locked

Additional Atlassian Jira Service Desk Information & Resources

Read Atlassian Jira Service Desk Reviews, Testimonials & Customer References from 29 real Atlassian Jira Service Desk customers.

Browse Atlassian Jira Service Desk Case Studies, Customer Success Stories, & Customer References from 28 businesses that use Atlassian Jira Service Desk.

Watch Atlassian Jira Service Desk Customer Videos to learn why 13 businesses chose Atlassian Jira Service Desk.