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Atlassian Jira Service Desk

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Read 29 Atlassian Jira Service Desk reviews and testimonials from customers, explore 28 case studies and customer success stories, and watch 13 customer videos to see why companies chose Atlassian Jira Service Desk as their Help Desk Software

Jira Service Desk is easy to use, simple to setup, and has everything you need for IT support and customer service. It can manage all your email and support requests in one place, and never miss a Service Level Agreement with automated alerts.

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Customer Rating Review Score based on 3841 reference ratings
4.7/5.0 (3841)

29Testimonials

  • "Atlassian fosters a DevOps culture by bringing teams together and allowing for natural collaboration."

    Jonathan Fretheim Sr. Software Engineer

  • “More impressive, was how easy JIRA Service Desk was to configure. In the past, we spent months configuring service desk solutions. With JIRA Service Desk, it was done in a …

    Ryan Meintjes Technical Services Officer

  • "With nearly 16,000 users, 2,500+ projects, and 1.3+ million issues, we're using Atlassian products at huge scale in the services industry."

    Armin Mayrhofer Product Manager
28 more testimonials currently locked

28 Case Studies

  • Market leader HomeAway standardizes on Atlassian to drive business

    Michael Kuhl Senior IT Operations Manager

  • BAE Systems Overhauls Service Management with JIRA Service Desk

    Greg Warner Stream Lead, Information System

  • Sotheby's moves artwork more efficiently with Atlassian

    Nathan Smith Senior Manager of Business Systems
27 more case studies currently locked

13 Customer Videos

  • How Sotheby's Uses JIRA Service Desk to Sell Million-Dollar
    Play Video
    Nathan Smith Senior Manager of Business Systems
  • How VMware's Private Cloud Migrated to Jira Service Desk
    Play Video
    Dimitar Dimitrov Manager of Cloud & Productivity Engineering
  • Increasing efficiency at the UK's largest independent media company with JIRA Service Desk
    Play Video
    Katie Balkham Commercial Operations Manager, Friday Media Group
12 more videos currently locked

Additional Atlassian Jira Service Desk Information & Resources

Read Atlassian Jira Service Desk Reviews, Testimonials & Customer References from 29 real Atlassian Jira Service Desk customers.

Browse Atlassian Jira Service Desk Case Studies, Customer Success Stories, & Customer References from 28 businesses that use Atlassian Jira Service Desk.

Watch Atlassian Jira Service Desk Customer Videos to learn why 13 businesses chose Atlassian Jira Service Desk.

FeaturedCustomers has 1,910,686+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.