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Atlassian Jira Service Desk

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Read 29 Atlassian Jira Service Desk reviews and testimonials from customers, explore 28 case studies and customer success stories, and watch 13 customer videos to see why companies chose Atlassian Jira Service Desk as their IT Service Management Software

Jira Service Desk is easy to use, simple to setup, and has everything you need for IT support and customer service. It can manage all your email and support requests in one place, and never miss a Service Level Agreement with automated alerts.

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  • 29 Testimonials View
  • 28 Case Studies View
  • 13 Customer Videos View
Customer Rating Review Score based on 4057 reference ratings
4.7/5.0 (4057)

29Testimonials

  • “The full Atlassian integration has dramatically improved our processes and productivity.”

    Michael Johnson Head of the Change and Release Management Groups

  • "Our agile teams have seen a 36% increase in average velocity after four sprints"

    Amy Knapp Director of Service Delivery

  • "The difference is amazing, and our productivity has skyrocketed. Now, everything can be visualized, racked, and stacked, and I know what everyone is working on at a glance."

    Leslie Benito CIO and Director of Technical Services
28 more testimonials currently locked

28 Case Studies

  • Halogenics innovates at the edge of medicine with help from Atlassian

    Andy Fleming Founder and Lead Developer, Halogenics

  • Kabbage, Inc - Customer Case Study

    Danny Baute Head of IT Services

  • How OC Tanner Goes Agile With JIRA Service Desk

    Amy Knapp Director of Service Delivery
27 more case studies currently locked

13 Customer Videos

  • Puppet Labs is resolving tickets 67% faster with JIRA Service Desk
    Play Video
    Nick Cunningham IT Manager
  • Csiro - Customer Success Story (Ryan Meintjes - Technical Services Officer)
    Play Video
    Ryan Meintjes Technical Services Officer
  • How the Department of Defense’s Public Web Service went from Good to Great
    Play Video
    Leslie Benito CIO and Director of Technical Services
12 more videos currently locked

Additional Atlassian Jira Service Desk Information & Resources

Read Atlassian Jira Service Desk Reviews, Testimonials & Customer References from 29 real Atlassian Jira Service Desk customers.

Browse Atlassian Jira Service Desk Case Studies, Customer Success Stories, & Customer References from 28 businesses that use Atlassian Jira Service Desk.

Watch Atlassian Jira Service Desk Customer Videos to learn why 13 businesses chose Atlassian Jira Service Desk.

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