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Atlassian Jira Service Desk

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Read 29 Atlassian Jira Service Desk reviews and testimonials from customers, explore 29 case studies and customer success stories, and watch 13 customer videos to see why companies chose Atlassian Jira Service Desk as their IT Service Management Software

Jira Service Desk is easy to use, simple to setup, and has everything you need for IT support and customer service. It can manage all your email and support requests in one place, and never miss a Service Level Agreement with automated alerts.

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  • 29 Testimonials View
  • 29 Case Studies View
  • 13 Customer Videos View
Customer Rating Review Score based on 4067 reference ratings
4.7/5.0 (4067)

29Testimonials

  • "When fighting cancer, every second counts. Thanks to the integration between Jira Service Desk and Hipchat, MagView can monitor critical tickets and respond to customers in real time."

    Dave Wehr IT Support Manager

  • “The full Atlassian integration has dramatically improved our processes and productivity.”

    Michael Johnson Head of the Change and Release Management Groups

  • "The difference is amazing, and our productivity has skyrocketed. Now, everything can be visualized, racked, and stacked, and I know what everyone is working on at a glance."

    Leslie Benito CIO and Director of Technical Services
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29 Case Studies

  • Defense Media Activity transforms its service desk in 5 weeks with Atlassian …

    Leslie Benito CIO and Director of Technical Services

  • MagView cuts support backlog by 40% with Atlassian Jira Service Desk

    Dave Wehr IT Support Manager

  • Skyscanner handles 236% more tickets with 44% greater IT efficiency using Atlassian …

    Michael Hall Business Tools Squad Leader
28 more case studies currently locked

13 Customer Videos

12 more videos currently locked

Additional Atlassian Jira Service Desk Information & Resources

Read Atlassian Jira Service Desk Reviews, Testimonials & Customer References from 29 real Atlassian Jira Service Desk customers.

Browse Atlassian Jira Service Desk Case Studies, Customer Success Stories, & Customer References from 29 businesses that use Atlassian Jira Service Desk.

Watch Atlassian Jira Service Desk Customer Videos to learn why 13 businesses chose Atlassian Jira Service Desk.

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