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  • SysAid

  • Website www.sysaid.com
  • Phone+972 (3) 533-3675
  • Headquarters Israel
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Categories IT Service Desk Tools, IT Management, IT Service Management Software
Specialties Problem Management, Tasks & Pojects, Password Reset, End-User Portal More Less
SysAid Customer Reference Ratings
(0-5 Scale)
4.7
Overall Customer Reference Ratings (980 Ratings)
6.0,94.0

4.7

Testimonials

(513 Ratings)

6.0,94.0

4.7

Case Studies

(229 Ratings)

8.0,92.0

4.6

Customers Videos

(238 Ratings)

SysAid customer references have an aggregate content usefulness score of 4.7/5 based on 980 user ratings.

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About SysAid

SysAid Technologies Ltd. is a leading provider of customer-driven IT Service Management (ITSM) solutions. Available as a cloud-based or on-premise solution, SysAid provides affordable, innovative, and intuitive ITSM software aligned with industry best practices. Founded in 2002 by Israel Lifshitz with a vision to make the lives of SysAdmins around the world easier, and make their IT environments and IT service delivery better—SysAid now serves over 10,000 customers across 140 countries, spanning all industries and sizes, from SMBs to Fortune 500 corporations. SysAid has offices around the globe, and its ITSM solutions are available in 42 languages.

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12 Case Studies

12 companies using SysAid share their challenges, decisions and results before, during and after implementing SysAid software.

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24 Customer Testimonials

SysAid reviews and testimonials from 24 real customers and users.

View Customer Testimonials
12 Customer Videos

Watch and listen to 12 featured customer videos describing how they use SysAid inside their companies.

View Customer Videos

Featured Customer References

Hospital & Health Care
1001-5000 EMPLOYEES
"Our previous help desk solution had proven too limited in terms of real-time reporting and customizat..."
Chi-Cheng Chu
Manager, Information Services
READ FULL TESTIMONIAL
Business Supplies and Equipment
11-50 EMPLOYEES
Volksbank Triberg eG Customer Case Study
Frederic Hör
IT Procurement Merchant
READ CASE STUDY
Automotive
501-1000 EMPLOYEES
Roi Sitbon
System Administrator
WATCH CUSTOMER VIDEO

Additional SysAid Information & Resources

We monitor all 48 customer references & reviews to prevent fraudulent content. We only post customer references verified by the vendor.