SysAid provides IT and enterprise service management solutions that transform IT agent productivity, drastically enhance the end-user experience, and drive value across the organization. SysAid partners with over 10,000 customers, from small businesses to Fortune 500 enterprises across 140 countries.
Available as a cloud-based and on-premises solution, SysAid combines all the essential IT tools in one platform.
"By using SysAid we've saved Crawshaw Academy 65% of its costs associated with the previous Managed Service. You have no idea how much organizational value it has added, both for IT and other administrative departments. And we can now respond to 50% of calls via remote control, meaning real-time support in classrooms without disrupting learning."
“We started small, focusing on centralizing ticketing and testing AI capabilities. It felt like going from a one-man show to 2-man show with SysAid Copilot."
"We originally were using ManageEngine as our help desk system. We decided to look for something that suited our needs better. SysAid seemed perfect for the job. There's so much configuration available in it, that we decided that it should be perfect for us."
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