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83 SysAid Case Studies

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  • VINLEC speeds IT response and resolution 12x with SysAid

    Mark Moses Information Network & Technology Analyst

  • University at Albany Boosts Student Experience and Internal Efficiency with SysAid

    Stephen Kudzin Director

  • BDO slashes Power BI reporting from 6 hours to minutes with SysAid

    Austin D’souza National Practice Lead – Solutions Operations

  • Georgetown University Law Center boosts first contact resolution and handles 1,000 tickets a month with SysAid

    Dustin Nigro Senior Technician

  • General Cable centralizes regional requests across 10 countries with SysAid

    James Oren Roelofsen Manager, IT Support and Projects

  • Volksbank Triberg eG streamlines IT management with SysAid's ITIL workflows and SaaS support

    Frederic Hör IT Procurement Merchant

  • Marvell Israel unifies IT support across 4 sites with SysAid

    Maoz Mussel Information Applications Group Manager in IT

  • LAN Airlines responds to 7x more monthly incidents with SysAid

    Enrique Gatica A. Avionics Group Leader

  • North York General Hospital saves CA$230,000 and returns 6,600 staff hours to patient care with SysAid

    Chi-Cheng Chu Manager, Information Services

  • Titan Lenders saves huge time on employee onboarding with SysAid

    Matthew Steck CIO

  • The Guardian handles 600–650 incidents a week with SysAid

    Louise​ Sandford​ Application Analyst

  • St. Patrick’s Mental Health Services cuts new hire follow-up calls by 5 with SysAid

    Andrina O’Neill Senior Systems & UC Engineer/Service Desk Supervisor

  • Tel-O-Fun powers 2,000 bicycles across 200 rental stations with SysAid

    Ofer Sela CEO

  • Haifa Municipality boosts teacher satisfaction to 43.5% extremely satisfied with SysAid in under 4 months

    Reuven Korman Director of the Education Department

  • EMA boosts global IT support to 7,500 users with SysAid

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