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83 SysAid Case Studies

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  • Cashco cuts IT process time by 67% with SysAid

    Boon Han Ong Helpdesk Lead

  • Dornan Engineering Limited resolves 3,500 inquiries in 3 months with SysAid

    Chris Long Senior IT Desktop Support Engineer

  • How Community Health Connections’ 4-Person IT Team Supports 500+ Staff with SysAid

    Todd Community Health Connections

  • Sintec centralizes enterprise service management with SysAid across 6 departments

    Isaí Quintas IT Manager

  • BBAM cuts onboarding from one month to 1–2 days with SysAid

    Teresa Eng Senior Business Technology Analyst

  • Söhner resolves 80% of tickets through SysAid self-service

    Maximilian Haag Systems Administrator

  • Microdrones cuts asset-related incidents and wait times with SysAid

    Mircea Pacurariu Global IT Manager

  • Relay Resources cuts MTTR from 20 days to a few hours with SysAid

    Tiffany Mueller Vice President, Marketing & Communications

  • City of Allen cuts IT-staff tickets by 84% with SysAid

    Peggy Robinette Helpdesk Supervisor

  • Spectrum Healthcare Partners cuts unresolved tickets from 500 to 70 with SysAid

    Sam Miller Spectrum Healthcare

  • Church Health cuts ticket resolution time by 81% with SysAid

    Scotty Chambers IS Manager

  • Orior saves 4 hours per onboarding and offboarding with SysAid

    Eddy Morello Head of IT Infrastructure

  • Auxis deploys SysAid in 1 week to streamline HR requests and improve service levels

    Alvaro Prieto Sr. Managing Director, Founder & Technology Leader

  • BDO slashes Power BI reporting from 6 hours to minutes with SysAid

    Austin D’souza National Practice Lead – Solutions Operations

  • The Jewish Board resolves 85% of incidents in one interaction with SysAid

    Uday Madasu Chief Information Officer
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