OVERALL CUSTOMER
REFERENCE RATING
4.7

Don't see enough customer reviews? Check out these Atlassian Jira Service Desk competitors.

"JIRA Service Desk has revolutionized how we do IT. We're dealing with 236% more tickets with only a 6..."
Michael Hall
Business Tools Squad Leader
"Setup and customization took less than a day, and within 48 hours, our clients were submitting ticket..."
Andy Fleming
Founder and Lead Developer, Halogenics
"If you can use Facebook, you can use JIRA Service Desk...."
Nathan Smith
Senior Manager of Business Systems
Testimonial Locked

Work for Atlassian Jira Service Desk ?
Claim this Profileand
unlock all 25 Testimonials.

"JIRA Service Desk has given us simpler, cleaner forms, better reporting, and one centralized area for..."
Katie Balkham
Commercial Operations Manager, Friday Media Group
Testimonial Locked

Work for Atlassian Jira Service Desk ?
Claim this Profileand
unlock all 25 Testimonials.

"Not only has Atlassian enabled us to work faster and more efficiently, it’s changed our company cultu..."
Brandon Cipes
VP of Information Systems
Testimonial Locked

Work for Atlassian Jira Service Desk ?
Claim this Profileand
unlock all 25 Testimonials.

"Even in a large corporation, IT can provide a personal level of service to each and every employee. J..."
Rick Wacey
IT Leads Team
Testimonial Locked

Work for Atlassian Jira Service Desk ?
Claim this Profileand
unlock all 25 Testimonials.

"We use Atlassian for everything. We rely on Atlassian from the moment an exhibition is conceptualized..."
Dan Collins
CTO & Head of Digital and Media
Testimonial Locked

Work for Atlassian Jira Service Desk ?
Claim this Profileand
unlock all 25 Testimonials.

"The full Atlassian integration has dramatically improved our processes and productivity...."
Michael Johnson
Head of the Change and Release Management Groups
Testimonial Locked

Work for Atlassian Jira Service Desk ?
Claim this Profileand
unlock all 25 Testimonials.

"We use Atlassian a lot. Everything is in HipChat, JIRA, and Confluence...."
Danny Baute
Head of IT Services
Testimonial Locked

Work for Atlassian Jira Service Desk ?
Claim this Profileand
unlock all 25 Testimonials.

"Thanks to Atlassian, we’ve been growing every day and developing state-of-the-art products...."
Philip Portnoy
Head of Business Solutions Software Development
Testimonial Locked

Work for Atlassian Jira Service Desk ?
Claim this Profileand
unlock all 25 Testimonials.

"There was a dramatic dip in email support. Previously we were doing 95% email support. Now it's only..."
Alex Stillings
IT manager
Testimonial Locked

Work for Atlassian Jira Service Desk ?
Claim this Profileand
unlock all 25 Testimonials.

"Atlassian fosters a DevOps culture by bringing teams together and allowing for natural collaboration...."
Jonathan Fretheim
Sr. Software Engineer
Testimonial Locked

Work for Atlassian Jira Service Desk ?
Claim this Profileand
unlock all 25 Testimonials.

"When fighting cancer, every second counts. Thanks to the integration between Jira Service Desk and Hi..."
Dave Wehr
IT Support Manager
Testimonial Locked

Work for Atlassian Jira Service Desk ?
Claim this Profileand
unlock all 25 Testimonials.

"With JIRA Service Desk, we can move at the speed of the industry, support our customers, and deliver..."
Carol Johnson
Heade of Services Delivery And Operations
Testimonial Locked

Work for Atlassian Jira Service Desk ?
Claim this Profileand
unlock all 25 Testimonials.

"Since deploying JIRA Service Desk, we've had our resolved tickets increase by almost 67%, which is a..."
Nick Cunningham
IT Manager
Testimonial Locked

Work for Atlassian Jira Service Desk ?
Claim this Profileand
unlock all 25 Testimonials.

"Our agile teams have seen a 36% increase in average velocity after four sprints..."
Amy Knapp
Director of Service Delivery
Testimonial Locked

Work for Atlassian Jira Service Desk ?
Claim this Profileand
unlock all 25 Testimonials.

Testimonials & Customer References of individual Atlassian Jira Service Desk customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Atlassian Jira Service Desk is the right business software or service for your company.

We monitor all 25 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.