OVERALL CUSTOMER
REFERENCE RATING
4.7

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"Everywhere in our business we use JIRA. We’re JIRA born and bred...."
Leon Wurfel
Founder and Managing Director
"JIRA Service Desk has given us simpler, cleaner forms, better reporting, and one centralized area for..."
Katie Balkham
Commercial Operations Manager, Friday Media Group
"Not only has Atlassian enabled us to work faster and more efficiently, it’s changed our company cultu..."
Brandon Cipes
VP of Information Systems
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"There was a dramatic dip in email support. Previously we were doing 95% email support. Now it's only..."
Alex Stillings
IT Manager
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"Even in a large corporation, IT can provide a personal level of service to each and every employee. J..."
Rick Wacey
IT Leads Team
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"We're very happy with JIRA Service Desk. The roll out was really smooth. The adoption from the user c..."
Gen Kallos
Associate Director of Operational Improvement
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"We use Atlassian a lot. Everything is in HipChat, JIRA, and Confluence...."
Danny Baute
Head of IT Services
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"The full Atlassian integration has dramatically improved our processes and productivity...."
Michael Johnson
Head of the Change and Release Management Groups
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"The Atlassian platform is widely, deeply rooted across our organization, and we continue to find new..."
Michael Kuhl
Senior IT Operations Manager
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"The nice thing about having Jira Service Desk is we have the ability to see what we've been working o..."
Ronald Tirella
Senior Sys-administrator
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"The feedback we've gotten is that the customer portal is very straightforward and easy to use. They l..."
Dave Sonderling
Technical Manager of Internal Tools
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"When fighting cancer, every second counts. Thanks to the integration between Jira Service Desk and Hi..."
Dave Wehr
IT Support Manager
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"The Atlassian stack helps us deliver the best healthcare possible...."
Sara Wajnberg
Technology Operations
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"Since deploying JIRA Service Desk, we've had our resolved tickets increase by almost 67%, which is a..."
Nick Cunningham
IT Manager
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"More impressive, was how easy JIRA Service Desk was to configure. In the past, we spent months config..."
Ryan Meintjes
Technical Services Officer
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"The difference is amazing, and our productivity has skyrocketed. Now, everything can be visualized, r..."
Leslie Benito
CIO and Director of Technical Services
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Testimonials & Customer References of individual Atlassian Jira Service Desk customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Atlassian Jira Service Desk is the right business software or service for your company.

We monitor all 29 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.