OVERALL CUSTOMER
REFERENCE RATING
4.7

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Leon Wurfel
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"JIRA Service Desk has given us simpler, cleaner forms, better reporting, and one centralized area for..."
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"The full Atlassian integration has dramatically improved our processes and productivity...."
Michael Johnson
Head of the Change and Release Management Groups
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"We're very happy with JIRA Service Desk. The roll out was really smooth. The adoption from the user c..."
Gen Kallos
Associate Director of Operational Improvement
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"There was a dramatic dip in email support. Previously we were doing 95% email support. Now it's only..."
Alex Stillings
IT Manager
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"JIRA Service Desk is saving BAE Systems $600,000 this year and will save our company $1.62M over the..."
Greg Warner
Stream Lead, Information System
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"If you can use Facebook, you can use JIRA Service Desk...."
Nathan Smith
Senior Manager of Business Systems
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"JIRA Service Desk has revolutionized how we do IT. We're dealing with 236% more tickets with only a 6..."
Michael Hall
Business Tools Squad Leader
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"We use Atlassian for everything. We rely on Atlassian from the moment an exhibition is conceptualized..."
Dan Collins
CTO & Head of Digital and Media
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"With JIRA Service Desk, we can move at the speed of the industry, support our customers, and deliver..."
Carol Johnson
IT Director
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"The feedback we've gotten is that the customer portal is very straightforward and easy to use. They l..."
Dave Sonderling
Technical Manager of Internal Tools
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"The nice thing about having Jira Service Desk is we have the ability to see what we've been working o..."
Ronald Tirella
Senior Sys-administrator
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"As our processes evolve and grow over time, Jira Service Desk Data Center enables our support teams t..."
Jeff Tillett
Senior Build and Release Engineering Manager
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"With nearly 16,000 users, 2,500+ projects, and 1.3+ million issues, we're using Atlassian products at..."
Armin Mayrhofer
Product Manager
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"The Atlassian stack helps us deliver the best healthcare possible...."
Sara Wajnberg
Technology Operations
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"The difference is amazing, and our productivity has skyrocketed. Now, everything can be visualized, r..."
Leslie Benito
CIO and Director of Technical Services
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Testimonials & Customer References of individual Atlassian Jira Service Desk customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Atlassian Jira Service Desk is the right business software or service for your company.

We monitor all 29 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.