OVERALL CUSTOMER
REFERENCE RATING
4.6

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"The full Atlassian integration has dramatically improved our processes and productivity...."
Michael Johnson
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"Everywhere in our business we use JIRA. We’re JIRA born and bred...."
Leon Wurfel
Founder and Managing Director
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"JIRA Service Desk has revolutionized how we do IT. We're dealing with 236% more tickets with only a 6..."
Michael Hall
Business Tools Squad Leader
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"We use Atlassian a lot. Everything is in HipChat, JIRA, and Confluence...."
Danny Baute
Head of IT Services
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"The Atlassian platform is widely, deeply rooted across our organization, and we continue to find new..."
Michael Kuhl
Senior IT Operations Manager
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"We use Atlassian for everything. We rely on Atlassian from the moment an exhibition is conceptualized..."
Dan Collins
CTO & Head of Digital and Media
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"Setup and customization took less than a day, and within 48 hours, our clients were submitting ticket..."
Andy Fleming
Founder and Lead Developer, Halogenics
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"There was a dramatic dip in email support. Previously we were doing 95% email support. Now it's only..."
Alex Stillings
IT manager
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"Atlassian fosters a DevOps culture by bringing teams together and allowing for natural collaboration...."
Jonathan Fretheim
Sr. Software Engineer
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"When fighting cancer, every second counts. Thanks to the integration between Jira Service Desk and Hi..."
Dave Wehr
IT Support Manager
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"Our agile teams have seen a 36% increase in average velocity after four sprints..."
Amy Knapp
Director of Service Delivery
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"More impressive, was how easy JIRA Service Desk was to configure. In the past, we spent months config..."
Ryan Meintjes
Technical Services Officer
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"The difference is amazing, and our productivity has skyrocketed. Now, everything can be visualized, r..."
Leslie Benito
CIO and Director of Technical Services
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"With JIRA Service Desk, we can move at the speed of the industry, support our customers, and deliver..."
Carol Johnson
Heade of Services Delivery And Operations
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Testimonials & Customer References of individual Atlassian JIRA Service Desk customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Atlassian JIRA Service Desk is the right business software or service for your company.

We monitor all 25 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.