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Vivantio

Read 21 Vivantio reviews and testimonials from customers, explore 18 case studies and customer success stories, and watch 7 customer videos to see why companies chose Vivantio as their IT Service Management Software

Vivantio builds service management solutions to help organizations provide the very best service possible. Vivantio has been building software-as-a-service (Saas) ITSM solutions for customers across the globe since 2003, including public sector organizations, large businesses and independent service companies. In that time, Vivantio has come to learn that great service reaches well beyond your organization’s help desk: it permeates every department of entire organizations and can mean the difference between reaching and exceeding goals and coming up short. Vivantio Platform provides a service management solution that is competitively priced, flexible and scalable, so you can improve service while reducing costs and know that your unique service vision will be supported into the future.

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  • 21 Testimonials View
  • 18 Case Studies View
  • 7 Customer Videos View
Customer Rating Review Score based on 2720 reference ratings
4.7/5.0 (2720)

21Testimonials

  • “We wanted them to be able to log tickets and track them to provide the best service possible. At the time, we used mainly email-to-ticket, but rather than the system …

  • “We were very impressed with Vivantio’s product which was recommended to us by another ASCO supplier who had used the system for a number of years.”

  • “It was obvious from the start that Vivantio’s service management system was the simplest and easiest to use, yet powerful and feature-rich.”

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18 Case Studies

  • Honda - Customer Case Study

  • Annata streamlines customer service with Vivantio’s self-service portals and multi-team ticket routing

  • NG Bailey boosts portal adoption from 10% to drive faster service with …

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7 Customer Videos

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Additional Vivantio Information & Resources

Read Vivantio Reviews, Testimonials & Customer References from 21 real Vivantio customers.

Browse Vivantio Case Studies, Customer Success Stories, & Customer References from 18 businesses that use Vivantio.

Watch Vivantio Customer Videos to learn why 7 businesses chose Vivantio.